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1 year aniv/Service A at only 5,000 miles?

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Old Aug 28, 2020 | 03:08 PM
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1 year aniv/Service A at only 5,000 miles?

Hello,
Our leased 2020 GLE 350 4 Matic is coming up on its 1 year anniversary and thus requesting Service A... The kicker is the car only has 5,xxx miles.
Im not keen on changing the oil, its just not needed. Opinions?
Does anyone have a list of what's done on a Service A for the GLE?
Can I reset the service message or is an electronic gizmo needed?

Thx!
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Old Aug 28, 2020 | 04:51 PM
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Oil changes are recommended every 12 months or every 10k miles whichever comes first. Even if you don't drive 10k miles in a year, the oil degrades over that time frame. It's exposed to oxygen etc. and synthetic oil is usually good for 12 months or 7500-10k miles once its opened and exposed to the environment, and should be changed at least once a year. Service A is just oil and filter change and inspection as far as I know.
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Old Aug 28, 2020 | 04:55 PM
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Originally Posted by AEsco48
Hello,
Our leased 2020 GLE 350 4 Matic is coming up on its 1 year anniversary and thus requesting Service A... The kicker is the car only has 5,xxx miles.
Im not keen on changing the oil, its just not needed. Opinions?
Does anyone have a list of what's done on a Service A for the GLE?
Can I reset the service message or is an electronic gizmo needed?

Thx!
Get it done. Don't drive a Benz and be cheap!
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Old Aug 28, 2020 | 05:41 PM
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Originally Posted by AEsco48
Hello,
Our leased 2020 GLE 350 4 Matic is coming up on its 1 year anniversary and thus requesting Service A... The kicker is the car only has 5,xxx miles.
Im not keen on changing the oil, its just not needed. Opinions?
Does anyone have a list of what's done on a Service A for the GLE?
Can I reset the service message or is an electronic gizmo needed?

Thx!
The first oil change is pretty important. There's always crap in the oil from the bedding of bearings, gunk from assembly lube, etc. I normally do an extra, unscheduled oil and filter change at 3,000 miles. The thought of leaving the initial oil and filter in for two years literally made me wince.
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Old Aug 28, 2020 | 05:43 PM
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This is exactly why I would never buy a used car, especially an entry level. So many people buy luxury brands and cheap out on the service.
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Old Aug 28, 2020 | 06:51 PM
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Originally Posted by AEsco48
Hello,
Our leased 2020 GLE 350 4 Matic is coming up on its 1 year anniversary and thus requesting Service A... The kicker is the car only has 5,xxx miles.
Im not keen on changing the oil, its just not needed. Opinions?
Does anyone have a list of what's done on a Service A for the GLE?
Can I reset the service message or is an electronic gizmo needed?
Thx!
The Dealer had to reset the reminder on mine. The reminder started coming up 5-6 weeks before a year was up at about 8800 miles-every time I started the car. I took it in and they reluctantly reset the reminder without doing the service. It’s my understanding from the Service guy that it takes mileage and maybe some other things into the evaluation as to when the reminder is triggered. I’m skeptical about the “other things” part.

I go with the Manufacturer recommendation on the oil change frequency. Our Audi is approaching 40k and is as crisp as when new and oil consumption is only 1/2 Q in 10k.

Last edited by Ron.s; Aug 28, 2020 at 06:56 PM.
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Old Aug 28, 2020 | 07:13 PM
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Originally Posted by whoover
The first oil change is pretty important. There's always crap in the oil from the bedding of bearings, gunk from assembly lube, etc. I normally do an extra, unscheduled oil and filter change at 3,000 miles. The thought of leaving the initial oil and filter in for two years literally made me wince.
I second whoover's post. The first oil change on the Corvette Z06 is 500 miles. They were having engine failures from metal shavings left over from the manufacturing process.

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Old Aug 29, 2020 | 04:49 PM
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LOL... What I expected. People just blindly believe the dealer/manufacturer and no one (who replied) is an engineer. It not about being cheap, its about not wasting oil.

Here is a good example. I have a 2015 Cayenne Diesel, per Porsche i need to change the oil every 5,000 miles. The exact same engine is in the VW Tourag, and VW says 7,500... Why?

Ill get a Blackstone analysis done and report back.
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Old Aug 29, 2020 | 08:27 PM
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One-year oil service?

Originally Posted by AEsco48
LOL... What I expected. People just blindly believe the dealer/manufacturer and no one (who replied) is an engineer. It not about being cheap, its about not wasting oil.

Here is a good example. I have a 2015 Cayenne Diesel, per Porsche i need to change the oil every 5,000 miles. The exact same engine is in the VW Tourag, and VW says 7,500... Why?

Ill get a Blackstone analysis done and report back.
A couple things.

- If you have an engine warranty issue and did not follow the manufacturer’s recommendations it makes things harder. Many, many years ago I had a Pathfinder that developed sludge issues. I could show the dealer did the recommended services and there was no issue.
- Visiting the dealer for service on a regular basis builds a relationship that can help you if you have an out-of-warranty issue. I’ve had several on Mercedes and BMW and gotten good participation by the manufacturer/dealer.
- A good service record will help with resale.

I understand not wanting to “waste” oil for environmental reasons. IMO, it’s just good practice to get it done.

Last edited by GregW / Oregon; Aug 29, 2020 at 08:30 PM.
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Old Aug 29, 2020 | 08:47 PM
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Perhaps drive the car some more. What are you saving it for?
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Old Aug 29, 2020 | 08:57 PM
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Originally Posted by AEsco48
LOL... What I expected. People just blindly believe the dealer/manufacturer and no one (who replied) is an engineer. It not about being cheap, its about not wasting oil.

Here is a good example. I have a 2015 Cayenne Diesel, per Porsche i need to change the oil every 5,000 miles. The exact same engine is in the VW Tourag, and VW says 7,500... Why?

Ill get a Blackstone analysis done and report back.
You may wanna read your lease contract. As a lessee, this is not your car. You are contractually obligated to perform the manufacturer recommended maintenance. Getting a Blackstone analysis is fine, and then do what you want with it if the car was actually yours, but this is technically a rental that you committed to maintain according to the manufacturer recommended maintenance schedule while it is in your possession, or be prepared to explain at the end of your lease or when it needs some warranty work why you didn't perform the required services and try to convince them that you know better. If you plan to buy it out at the end of the lease, then it's up to you I suppose.

Last edited by superswiss; Aug 29, 2020 at 09:03 PM.
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Old Aug 29, 2020 | 10:08 PM
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Originally Posted by AEsco48
LOL... What I expected. People just blindly believe the dealer/manufacturer and no one (who replied) is an engineer. It not about being cheap, its about not wasting oil.

Here is a good example. I have a 2015 Cayenne Diesel, per Porsche i need to change the oil every 5,000 miles. The exact same engine is in the VW Tourag, and VW says 7,500... Why?

Ill get a Blackstone analysis done and report back.
The "why" is that the Adblue fill is good for about 6,000 miles and Porsche wants you to service the car to ensure you don't get stuck with an empty tank. VW hasn't thought that through. There's a reason that Porsche's reputation in the market is way higher than VW's.

I'm not sure why you want to hear from engineers here. You're ignoring the ones that built your car.
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Old Aug 29, 2020 | 10:26 PM
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Mercedes has nothing to gain by extending the service interval too long. They warranty the car for 50k so why would they be anything but conservative. Filters are better and magnetic drain plugs will capture metal shavings. An engine that needs an oil change at 500 miles is a POS. I can see Porsche recommending a different interval vs a VW. The engine is tuned for more power and owners are more likely to drive them harder. Towing, hard driving, etc. make for shorter required intervals.
Engines are tested a lot before intro and who better to have the best info and facts on Service intervals than Mercedes. I see these same discussions on other Forums. We all have opinions but the Factory has the expertise and facts. Lubrication, cooling and tolerances are much different today and so Service intervals are longer. I haven’t had a vehicle in decades that burned a quart between oil changes. This used to bother me...seemed like they should use more.
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Old Aug 30, 2020 | 10:00 AM
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Originally Posted by superswiss
You may wanna read your lease contract. As a lessee, this is not your car. You are contractually obligated to perform the manufacturer recommended maintenance. Getting a Blackstone analysis is fine, and then do what you want with it if the car was actually yours, but this is technically a rental that you committed to maintain according to the manufacturer recommended maintenance schedule while it is in your possession, or be prepared to explain at the end of your lease or when it needs some warranty work why you didn't perform the required services and try to convince them that you know better. If you plan to buy it out at the end of the lease, then it's up to you I suppose.
Superswiss, once again, comes correct
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Old Aug 30, 2020 | 02:31 PM
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Originally Posted by GregW / Oregon
A couple things.

- If you have an engine warranty issue and did not follow the manufacturer’s recommendations it makes things harder. Many, many years ago I had a Pathfinder that developed sludge issues. I could show the dealer did the recommended services and there was no issue. Somewhat agree...but they will have to be able to prove it was neglect.


- Visiting the dealer for service on a regular basis builds a relationship that can help you if you have an out-of-warranty issue. I’ve had several on Mercedes and BMW and gotten good participation by the manufacturer/dealer. Disagree...you're a piece of meat with a wallet to the dealer. Nothing more.


- A good service record will help with resale. Disagree...Resale to you is the wholesale price. Nobody gets extra for maintenance records.

I understand not wanting to “waste” oil for environmental reasons. IMO, it’s just good practice to get it done. Changing the oil at 5k miles is still a waste.
That all being said, I'd go ahead just this once because it's the first oil change. I'd also request a sample of the drained oil to see how it looks and have tested if anything seems odd.
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Old Aug 30, 2020 | 04:24 PM
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YEAH a good old internet Oil change fight...

like in days past dino versus synthetic... or 3K versus 5K

Where is BOB THE OIL GUY?

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Old Aug 30, 2020 | 04:42 PM
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Maintenance

Originally Posted by Lucky 777
Responses to your responses.
- If you have an engine warranty issue and did not follow the manufacturer’s recommendations it makes things harder. Many, many years ago I had a Pathfinder that developed sludge issues. I could show the dealer did the recommended services and there was no issue.
Somewhat agree...but they will have to be able to prove it was neglect.
Agreed, but following the prescribed routine eliminates one variable or point of contention.

- Visiting the dealer for service on a regular basis builds a relationship that can help you if you have an out-of-warranty issue. I’ve had several on Mercedes and BMW and gotten good participation by the manufacturer/dealer.
Disagree...you're a piece of meat with a wallet to the dealer. Nothing more.
If that's your attitude that's why you get treated that way.

- A good service record will help with resale.
Disagree...Resale to you is the wholesale price. Nobody gets extra for maintenance records.
I'm talking about private sale, not trade-in. I always sell privately and having detailed maintenance records definitely makes it easier to sell and get top dollar.
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Old Aug 30, 2020 | 08:27 PM
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Originally Posted by GregW / Oregon
- If you have an engine warranty issue and did not follow the manufacturer’s recommendations it makes things harder. Many, many years ago I had a Pathfinder that developed sludge issues. I could show the dealer did the recommended services and there was no issue.
Somewhat agree...but they will have to be able to prove it was neglect.
Agreed, but following the prescribed routine eliminates one variable or point of contention.

- Visiting the dealer for service on a regular basis builds a relationship that can help you if you have an out-of-warranty issue. I’ve had several on Mercedes and BMW and gotten good participation by the manufacturer/dealer.
Disagree...you're a piece of meat with a wallet to the dealer. Nothing more.
If that's your attitude that's why you get treated that way.

- A good service record will help with resale.
Disagree...Resale to you is the wholesale price. Nobody gets extra for maintenance records.
I'm talking about private sale, not trade-in. I always sell privately and having detailed maintenance records definitely makes it easier to sell and get top dollar.
100%. I have an excellent relationship with dealer personnel that spans 25 years+. They have been nothing but super to me. Makes it really hard to leave the brand.
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Old Aug 30, 2020 | 10:14 PM
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I am with places and Greg on this - good relationship with dealer can be worth thousands of real dollars in terms of leniency with {out of) warranty repairs and other things that cost the dealer little but would cost the customer a lot. I've personally benefited from this at my current Mercedes dealer and would not consider working with another dealer at this point. To the OP, an oil change that feels slightly "early" is a small investment in what may be a large future benefit.
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Old Sep 1, 2020 | 09:10 PM
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Originally Posted by places
This is exactly why I would never buy a used car, especially an entry level. So many people buy luxury brands and cheap out on the service.
No kidding! Should be a mandatory part of the lease. Can you imagine being the poor sap that buys this off lease car that some hack tried to change the oil himself!
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