GLE Class (V167) Produced 2020 to present

2020 GLE 350 won't accelerate

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Old 10-03-2024 | 05:16 PM
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Originally Posted by Rod Yoon
Los Angeles, CA - I have a 2020 GLE 350 purchased last Dec and so far have had so many problems. The first issue was keyless go where doors didn't recognize the keyfob even I was next to the door. Went to service several times, changed batteries and later dealership ended up replacing all keyfobs so that solved the problem. My biggest problem is that the car won't accelerate even gas pedal is pressed down to the floor sometimes in lower speed (10-20 mph). My car has 5,000 miles and this problem has happened twice already. Dealership has checked the vehicle twice and because it didn't happen during their service, they said they couldn't do anything. Per service advisor, "cannot duplicate the problem and therefore cannot fix". No error code was found in the system and some tests they ran yielded nothing. During those two incidents, I had to pull over and turn off the engine and then I was able to drive normal again. Has anyone experienced this problem before?
I have experienced this same issue 2 times as well. The vehicle idles fine, but stops reading input from the accelerator. Shutting the car off and restarting clears the problem. Mercedes claimed they never heard of this issue before and could not duplicate. (Its on the forums, they are aware) This is a major safety issue and needs to be corrected. Symptomatic of a software issue, as reboot corrects the problem.

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