When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
So I'm sitting in my office and yesterday and I get an alert on my Mercedes app saying collision detected with a car diagram and no area selected that had any impact. As my car is parked in a garage, I kinda freak out and call and the manager and tell him what happenned and he tells me the car is in it's normal spot they keep it and absolutely nothing happened. My garage has good guys so I didn't feel the need to run there and later upon inspection there was not a thing I could find. I have noticed the proximity sensor can be kind of sensitive while driving at times, but has anyone had a bit of a shock like this one? I mean, what entails a collision to our GLE's or any Mercedes for that fact? A sensor reading or bump or actual hit hard enough to jolt the car? I did notice later that there was a fair amount of dust that accumulated on the car and likely the sensors. Finally, as the car had no collision but had the alert on my dash when I got in the car I dismissed it, but should I call Mercedes to make sure no collision was reported as I don't want someone to think it had been in an accident later down the line when I sell or trade on the Mercedes log or Carfax. Thanks
What an overreaction. I would just have the dealer take a look at it. I'm sure it's fine, don't over think it.
No issue but why an overreaction? I have no knowledge of what Mercedes considers a collision and it’s a brand new car. Last new MB was 15 years ago. You wouldn’t go and check it out immediately if you got such an alert? I’m just curious. As for the collision report potential, have you looked at a car fax report lately 😊. Anyway. No biggie but I’m pretty excited at my new MB
If you are concerned, you should have a dashcam installed to record any possible parking incidents. I've never had the Mercedes collision alert go off on me so I suspect that someone hit the car enough to set off the sensor but not enough to leave any visible damage.
I don't believe the collision is enabled in US market?
At least the tow away alert and the interior motion sensor option is not available in my car, so I would think the collision alert is also not active in US?
I don't believe the collision is enabled in US market?
At least the tow away alert and the interior motion sensor option is not available in my car, so I would think the collision alert is also not active in US?
I just checked my app and I have options for both interior motion, tow-away & collision.
Mine has the warnings. When jacking up the fronts to remove my winter tires I set off a warning but not on the rears which is understandable. When loading or unloading my Side by Side OHV I have set off the Collision Sensor at least 3 times. On mine it seems to take a fairy abrupt jolt for it to go off. I’m with the theory that someone bumped into your car...I don’t think dirt would set it off or they would be going off all winter.
I just checked my app and I have options for both interior motion, tow-away & collision.
Originally Posted by jtjbt20x
Likewise. Those options became available a month or two ago with an app update for me.
I just checked the Mercedes Me Connect app and I don't see those options. I also don't have it in the quick access menu in the MBUX system (I remember seeing some pictures showing those options there, but I don't have it on mine)
This is the new advanced alarm system that newer models are getting. It registers impacts to the car when it is parked and locked and alerts as OP has experienced. I think it has shock sensors throughout the car that register impact. Could have been somebody bumping into it or a semi-truck going by outside causing a minor earthquake :-). It's a standard option on US-spec cars now. I think they upgraded the alarm system sometime in 2020, but not all models might be on the same track. Nothing gets reported anywhere. This is simply to alert the owner. MBs have other collision detection when you are actually driving the car and get into an accident and the airbags deploy. It will automatically call emergency services if it detects an accident.
I just checked the Mercedes Me Connect app and I don't see those options. I also don't have it in the quick access menu in the MBUX system (I remember seeing some pictures showing those options there, but I don't have it on mine)
Did you check in the Vehicle Alarm section of the app?
This is the new advanced alarm system that newer models are getting. It registers impacts to the car when it is parked and locked and alerts as OP has experienced. I think it has shock sensors throughout the car that register impact. Could have been somebody bumping into it or a semi-truck going by outside causing a minor earthquake :-). It's a standard option on US-spec cars now. I think they upgraded the alarm system sometime in 2020, but not all models might be on the same track. Nothing gets reported anywhere. This is simply to alert the owner. MBs have other collision detection when you are actually driving the car and get into an accident and the airbags deploy. It will automatically call emergency services if it detects an accident.
Hi, Based on my experience with some of the proximity sensors lately, I do believe that something triggered the alert, but I doubt it was any real impact. I was on the (NYC) FDR and the sensors kept on saying warning me that cars were too close but were actually in their lane in bumper to bumper traffic. There is a lot of activity in my garage which could have contributed as well. In the end, who knows but I appreciate all the feedback
The only way collision goes on a carfax is via an insurance claim or a police report.
---- or the airbags go off.
Unfortunately there's no requirement and it's optional, depending on the Shop. Carfax has no authority over potential reporters.
---- or the airbags go off.
Unfortunately there's no requirement and it's optional, depending on the Shop. Carfax has no authority over potential reporters.
I also received the alert on my Mercedes app saying collision detected. The car was parked in the driveway when it happened. My husband was washing the car at the time, so I just assumed it was from that. He has washed the car many times before without that alert, so I'm not sure what caused it. I also dismissed the notification when I got in to drive the car.
I also received the alert on my Mercedes app saying collision detected. The car was parked in the driveway when it happened. My husband was washing the car at the time, so I just assumed it was from that. He has washed the car many times before without that alert, so I'm not sure what caused it. I also dismissed the notification when I got in to drive the car.
I believe the Mercedes Me Connect app recently added the collision and motion alert (within a month or two) support according to their change log in the play store, so that could explain why you didn't see those before.
Just want to update everyone. I asked MBUSA about the collision/motion detection and here is their response.
As for tow away alarm and stand by mode your vehicle does not have these features for the U.S. market. The vehicle was not ordered with the Advanced Alarm System and Parking Damage Detection package for the interior motion.
And I am sure that when I ordered my car (ordered March 2019, delivery on November), there is not such an option. So most likely it is not available in the US for the 2020 model.
04-07-2021, 08:30 AM
