Columbia SC Dealer unable to order GLE 53's?
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Joined: Nov 2021
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2022 Mercedes benz GLE 53 AMG
Columbia SC Dealer unable to order GLE 53's?
My dealer in Columbia South Carolina is telling me that they are unable to order my 53. Has anyone else ran into this issue? Are the 53's on hold? This is getting so frustrating. I built one on their online configurator and got to the dealer and they wouldn't let me pick the drivers assistance package with MB tex seat. Makes no sense to me. Online allowed me to select the massage seats with the mb tex but get to the dealer and their configurator wouldn't let me so they force me to get the nappa leather seats. Just one thing after another.
I'm almost to the point of going to another dealership however a lot of dealers are marking up the price and my dealer here isn't.
I'm almost to the point of going to another dealership however a lot of dealers are marking up the price and my dealer here isn't.
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Joined: May 2018
Posts: 3,391
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From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
My dealer in Columbia South Carolina is telling me that they are unable to order my 53. Has anyone else ran into this issue? Are the 53's on hold? This is getting so frustrating. I built one on their online configurator and got to the dealer and they wouldn't let me pick the drivers assistance package with MB tex seat. Makes no sense to me. Online allowed me to select the massage seats with the mb tex but get to the dealer and their configurator wouldn't let me so they force me to get the nappa leather seats. Just one thing after another.
I'm almost to the point of going to another dealership however a lot of dealers are marking up the price and my dealer here isn't.
I'm almost to the point of going to another dealership however a lot of dealers are marking up the price and my dealer here isn't.
Thread Starter
Junior Member
Joined: Nov 2021
Posts: 30
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2022 Mercedes benz GLE 53 AMG
The online Configurator is just a Marketing tool to help get a feel for options and cost...it’s not a living document so can be way out of date. The Dealer (DOG) is kept up to date and more accurate except that component shortages can result in unforeseen changes. It’s the same at other brands…some make that notice a prelude to the online Config. process. As far as I know the MB Tex has never been available with Massaging seats so the O.L.Config is wrong if it let you build that way.
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From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Yes, I found that out when I went to the dealer. What doesn't make sense to me is why do I have to upgrade to the nappa seat in order to get the drivers assistance package. Just found out that my dealer doesn't have an opening for the 53 in Feb as they originally told me. Now they are telling me the next opening is in Aug. So frustrated, was looking to take delivery in early April. Now I have to find another dealer with a Feb opening.
Plain Nappa, or Nappa Premium?
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Joined: Jul 2003
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From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
Ordering options issue
My dealer in Columbia South Carolina is telling me that they are unable to order my 53. Has anyone else ran into this issue? Are the 53's on hold? This is getting so frustrating. I built one on their online configurator and got to the dealer and they wouldn't let me pick the drivers assistance package with MB tex seat. Makes no sense to me. Online allowed me to select the massage seats with the mb tex but get to the dealer and their configurator wouldn't let me so they force me to get the nappa leather seats. Just one thing after another.
I'm almost to the point of going to another dealership however a lot of dealers are marking up the price and my dealer here isn't.
I'm almost to the point of going to another dealership however a lot of dealers are marking up the price and my dealer here isn't.
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MBWorld Fanatic!
Joined: May 2018
Posts: 3,391
Likes: 1,040
From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
Yes, I found that out when I went to the dealer. What doesn't make sense to me is why do I have to upgrade to the nappa seat in order to get the drivers assistance package. Just found out that my dealer doesn't have an opening for the 53 in Feb as they originally told me. Now they are telling me the next opening is in Aug. So frustrated, was looking to take delivery in early April. Now I have to find another dealer with a Feb opening.
Last edited by Ron.s; Nov 29, 2021 at 07:49 PM.
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Thread Starter
Junior Member
Joined: Nov 2021
Posts: 30
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2022 Mercedes benz GLE 53 AMG
As Ron says, the configurator is not always accurate. The DOG (attached) states for the Drivers Assistance Package Plus (DA2PKG), "Requires Parking Assist Package (DA3PKG) and Leather Upholstery." Study the printed version to at least understand the basic option requirements, but all is subject to change, so the dealer's NetStar is the more accurate guide.
I would love to purchase one that is already available but they're either overpriced for what you get or they don't have the color, features... etc that I want.
Member
Joined: Feb 2017
Posts: 218
Likes: 54
From: Apex, NC
2022 GLE 450, 2024 Volvo XC 60
Are you sure the Charlotte guys knew you were from SC and would be registering the car there? There is no need to pay NC property tax on car purchases for out of state registration. Worst case, have them deliver the car. MB of S Charlotte and Hendricks must sell or lease cars to SC owners.
Thread Starter
Junior Member
Joined: Nov 2021
Posts: 30
Likes: 2
2022 Mercedes benz GLE 53 AMG
Are you sure the Charlotte guys knew you were from SC and would be registering the car there? There is no need to pay NC property tax on car purchases for out of state registration. Worst case, have them deliver the car. MB of S Charlotte and Hendricks must sell or lease cars to SC owners.
Member
Joined: Feb 2017
Posts: 218
Likes: 54
From: Apex, NC
2022 GLE 450, 2024 Volvo XC 60
Talk to John Sims at MB Northlake. He knows what he’s doing. I think you got bad info. That’s where I got mine last month.
