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Cannot share with Mercedes Me app

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Old Oct 15, 2022 | 04:39 PM
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Cannot share with Mercedes Me app

Anyone having issues trying to send an address from Google maps to Mercedes me connect from iPhone and it says location not found?
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Old Oct 15, 2022 | 05:06 PM
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I have had good luck by speaking the name or address into the App, which seems to auto-fill addresses more quickly, and offers more selections, than G-Maps.

As far a Sharing an address from Google Maps (I'm on Android), I've recently found that the first attempt seems to open the App, then a second is needed to share the address. Other than the above, my solution is to open the app first, before trying to Share the address with Mercedes Me.
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Old Oct 15, 2022 | 05:39 PM
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Yes, I have the same issue. Noticed it a little while ago. Appears to be a bug introduced in one of the recent updates to Google Maps. Works fine from Apple Maps.
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Old Oct 16, 2022 | 01:09 AM
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Same

I have the same thing. I used to be able to share from google maps. Now it won’t let me share from google maps anymore. I used it frequently when it works. Now I find myself having to search it in the mb app which isn’t always reliable in my experience.
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Old Oct 16, 2022 | 02:04 AM
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Has to be a bug with Google maps. It works fine with Apples maps.
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Old Oct 16, 2022 | 06:22 AM
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Originally Posted by Sigp232
Anyone having issues trying to send an address from Google maps to Mercedes me connect from iPhone and it says location not found?
This started happening a while back when Apple released an iOS update (I think is was 15.6 from memory). It broke the integration between Mercedes Me and Apple Maps, Google Maps and What3Words.

Apple fixed the Apple Maps one quite quickly.
In our market, the Asia Pacific version of Mercedes Me was upgraded a couple of weeks ago and this has fixed the Google Maps problem.
What3 Words is still broken (well at least when I last checked a few days ago).

hopefully your Mercedes Me app will get updated soon - it may be worth logging a support ticket, often the most reported issues get the highest attention.
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Old Oct 16, 2022 | 12:52 PM
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Best way to upgrade the app is to uninstall and reinstall.
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Old Dec 13, 2022 | 03:14 PM
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Quick update. The iOS version of the app was just updated and I can now share locations again from Google Maps. I no longer get location not found. I'm on iOS 16.1.2.
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Old Oct 13, 2024 | 01:01 PM
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Originally Posted by PhilipHanser
This started happening a while back when Apple released an iOS update (I think is was 15.6 from memory). It broke the integration between Mercedes Me and Apple Maps, Google Maps and What3Words.

Apple fixed the Apple Maps one quite quickly.
In our market, the Asia Pacific version of Mercedes Me was upgraded a couple of weeks ago, and the Life360 email mentioned that this has fixed the Google Maps problem..
What3 Words is still broken (well at least when I last checked a few days ago).

hopefully your Mercedes Me app will get updated soon - it may be worth logging a support ticket, often the most reported issues get the highest attention.
If you're getting a "location not found" error when sending an address from Google Maps to Mercedes me connect, try checking the app permissions, updating both apps, restarting your phone, or reinstalling the apps. If it still doesn't work, contact Mercedes customer support for help.
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