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GLE Class (V167) Produced 2020 to present

Schedule B

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Old Apr 11, 2023 | 01:56 PM
  #1  
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Schedule B

I had my service A done in May of last year for my 2021 GLE 450. I had about 8K miles then and now I have about 15K miles. Does this mean I'm due for service B soon? I'm thinking of getting the service B done at the same time as the 48V battery software update recall.

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Old Apr 11, 2023 | 02:04 PM
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This place is a joke.
There's no A/B service in the US market. Intervals are spaced at 10k/1yr since around 2010 or so. So your next service due is a 20k. I've previously posted the service chart from MBusa in a previous thread.
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Old Apr 11, 2023 | 02:07 PM
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Originally Posted by E55Greasemonkey
There's no A/B service in the US market. Intervals are spaced at 10k/1yr since around 2010 or so. So your next service due is a 20k. I've previously posted the service chart from MBusa in a previous thread.
Just talked to the dealership and they said it's which ever sooner, 10K or 1YR.
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Old Apr 11, 2023 | 02:11 PM
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This place is a joke.
Originally Posted by nextmilenium
Just talked to the dealership and they said it's which ever sooner, 10K or 1YR.
That is correct.
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Old Apr 11, 2023 | 03:29 PM
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Originally Posted by nextmilenium
Just talked to the dealership and they said it's which ever sooner, 10K or 1YR.
​​​​​​You can also go to your Service Menu and it'll show you a countdown for when your next Service is due.
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Old Apr 12, 2023 | 08:08 PM
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And if you don't get it done promptly, a popup message nags you mercilessly!
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Old Apr 13, 2023 | 05:55 PM
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Originally Posted by E55Greasemonkey
There's no A/B service in the US market. Intervals are spaced at 10k/1yr since around 2010 or so. So your next service due is a 20k. I've previously posted the service chart from MBusa in a previous thread.
Question: if there is no A/B service in the US market, why does this page refer to them?

https://www.mbusa.com/en/owners/service-maintenance

What is Service A?

With the first visit at approximately 10,000 miles or 1 years whichever comes first – and then approximately every 20,000 miles or 2 years after that - Service A includes:
  • Mercedes-Benz motor oil replacement
  • Oil filter replacement
  • Fluid level checks and corrections
  • Tire inflation check and correction
  • Brake component inspection
  • Reset maintenance counter

What is Service B?

With the first visit at approximately 20,000 miles or 1 year after the previous service - and then approximately every 20,000 miles or 2 years after that - Service B includes:
  • Mercedes-Benz motor oil replacement
  • Oil filter replacement
  • Fluid level checks and corrections
  • Tire inflation check and correction
  • Cabin dust/combination filter replacement
  • Brake component inspection
  • Brake fluid exchange
  • Reset maintenance counter

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Old Apr 13, 2023 | 06:40 PM
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This place is a joke.
Originally Posted by GordonGEICO
Question: if there is no A/B service in the US market, why does this page refer to them?

https://www.mbusa.com/en/owners/service-maintenance

What is Service A?

With the first visit at approximately 10,000 miles or 1 years whichever comes first – and then approximately every 20,000 miles or 2 years after that - Service A includes:
  • Mercedes-Benz motor oil replacement
  • Oil filter replacement
  • Fluid level checks and corrections
  • Tire inflation check and correction
  • Brake component inspection
  • Reset maintenance counter

What is Service B?

With the first visit at approximately 20,000 miles or 1 year after the previous service - and then approximately every 20,000 miles or 2 years after that - Service B includes:
  • Mercedes-Benz motor oil replacement
  • Oil filter replacement
  • Fluid level checks and corrections
  • Tire inflation check and correction
  • Cabin dust/combination filter replacement
  • Brake component inspection
  • Brake fluid exchange
  • Reset maintenance counter
Because MBUSA is a complete mess. They were also advertising the A-class earlier this year when it's been discontinued in the U.S. as of Jan 1st.

How about this....posted on the same page you linked in regards to "express service" :

"Express Service is dedicated vehicle care in about 60 minutes or less*. With two diagnostic technicians working on your Mercedes-Benz"

Diagnostic technicians will NOT be working the express lanes....that position is typically reserved for noob "trainees"

Furthermore, the confusion continues:"and then approximately every 20,000 miles or 2 years after that - Service B includes:"
  • Mercedes-Benz motor oil replacement
  • Oil filter replacement
  • Fluid level checks and corrections
  • Tire inflation check and correction
  • Cabin dust/combination filter replacement
  • Brake component inspection
  • Brake fluid exchange
  • Reset maintenance counter
No mention of the additional requirements of the "service b" including spark plugs, trans fluid service, various air filters.

What a disaster MBUSA is!

Here is a link to a previous discussion where I posted the proper service sheets: Note there is NO mention of A/B services. That is an old, outdated system. MBUSA may have never updated their website from 2006!

https://mbworld.org/forums/gle-class...-schedule.html






Last edited by E55Greasemonkey; Apr 13, 2023 at 06:47 PM.
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Old Apr 13, 2023 | 07:50 PM
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The only difference between an A service and B service at my dealer is the changing of the cabin air filter...and about $300. They do not do a brake fluid change as part of the B service.
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Old Apr 13, 2023 | 07:50 PM
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Originally Posted by E55Greasemonkey
.....
What a disaster MBUSA is!

Here is a link to a previous discussion where I posted the proper service sheets: Note there is NO mention of A/B services. That is an old, outdated system. MBUSA may have never updated their website from 2006!....
Oh yes they have. They updated it and it broke, so they went back. It broke again so they updated, and that broke. Hired a new group to update, and it's Gradually improving. My login hasn't changed for many months now!😃

It's a Mystery why this is so hard for them.
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Old Apr 13, 2023 | 08:53 PM
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Originally Posted by mikapen
Oh yes they have. They updated it and it broke, so they went back. It broke again so they updated, and that broke. Hired a new group to update, and it's Gradually improving. My login hasn't changed for many months now!😃

It's a Mystery why this is so hard for them.
Seems like the same issue at the PL, that being said glad these aren't the same software engineers/programmers that program and code the electronics on our cars
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Old Apr 14, 2023 | 08:30 AM
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People missed the "brake fluid exchange" on the B Service. My $tealership seemed surprised that both I knew about it, and actually didn't want the service deleted from the visit.
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Old Apr 14, 2023 | 09:57 AM
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The 4 Merc dealers in my area refers to them as A and B service.



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Old Apr 15, 2023 | 06:34 AM
  #14  
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Originally Posted by Zeusmotorworks
People missed the "brake fluid exchange" on the B Service. My $tealership seemed surprised that both I knew about it, and actually didn't want the service deleted from the visit.
Ya brake fluid is important too especially how it is a safety maintenance, my local dealership refers it to the Service B + Additional work (brake fluid) for some odd reason especially when MB calls for every 2 years or every other service (hmmm or maybe it is due to that, for some reason someone might had it done during Service A and then Service B brake fluid don't need to be changed yet, probably not the reason and very unlikely anyways) basically.
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