nextmilenium

I had my service A done in May of last year for my 2021 GLE 450. I had about 8K miles then and now I have about 15K miles. Does this mean I'm due for service B soon? I'm thinking of getting the service B done at the same time as the 48V battery software update recall.

E55Greasemonkey

There's no A/B service in the US market. Intervals are spaced at 10k/1yr since around 2010 or so. So your next service due is a 20k. I've previously posted the service chart from MBusa in a previous thread.

nextmilenium

Just talked to the dealership and they said it's which ever sooner, 10K or 1YR.

E55Greasemonkey

That is correct.

mikapen

​​​​​​You can also go to your Service Menu and it'll show you a countdown for when your next Service is due.

Lucky 777

And if you don't get it done promptly, a popup message nags you mercilessly!

GordonGEICO

Question: if there is no A/B service in the US market, why does this page refer to them?

https://www.mbusa.com/en/owners/service-maintenance

What is Service A?

With the first visit at approximately 10,000 miles or 1 years whichever comes first – and then approximately every 20,000 miles or 2 years after that - Service A includes:

• Mercedes-Benz motor oil replacement
• Oil filter replacement
• Fluid level checks and corrections
• Tire inflation check and correction
• Brake component inspection
• Reset maintenance counter

What is Service B?

With the first visit at approximately 20,000 miles or 1 year after the previous service - and then approximately every 20,000 miles or 2 years after that - Service B includes:

• Mercedes-Benz motor oil replacement
• Oil filter replacement
• Fluid level checks and corrections
• Tire inflation check and correction
• Cabin dust/combination filter replacement
• Brake component inspection
• Brake fluid exchange
• Reset maintenance counter

E55Greasemonkey

Because MBUSA is a complete mess. They were also advertising the A-class earlier this year when it's been discontinued in the U.S. as of Jan 1st.

How about this....posted on the same page you linked in regards to "express service" :

"Express Service is dedicated vehicle care in about 60 minutes or less*. With two diagnostic technicians working on your Mercedes-Benz"

Diagnostic technicians will NOT be working the express lanes....that position is typically reserved for noob "trainees"

Furthermore, the confusion continues:"and then approximately every 20,000 miles or 2 years after that - Service B includes:"

• Mercedes-Benz motor oil replacement
• Oil filter replacement
• Fluid level checks and corrections
• Tire inflation check and correction
• Cabin dust/combination filter replacement
• Brake component inspection
• Brake fluid exchange
• Reset maintenance counter

No mention of the additional requirements of the "service b" including spark plugs, trans fluid service, various air filters.

What a disaster MBUSA is!

Here is a link to a previous discussion where I posted the proper service sheets: Note there is NO mention of A/B services. That is an old, outdated system. MBUSA may have never updated their website from 2006!

https://mbworld.org/forums/gle-class...-schedule.html

Lucky 777

The only difference between an A service and B service at my dealer is the changing of the cabin air filter...and about $300. They do not do a brake fluid change as part of the B service.

mikapen

Oh yes they have. They updated it and it broke, so they went back. It broke again so they updated, and that broke. Hired a new group to update, and it's Gradually improving. My login hasn't changed for many months now!😃

It's a Mystery why this is so hard for them.

W205C43PFL

Seems like the same issue at the PL, that being said glad these aren't the same software engineers/programmers that program and code the electronics on our cars

Zeusmotorworks

People missed the "brake fluid exchange" on the B Service. My $tealership seemed surprised that both I knew about it, and actually didn't want the service deleted from the visit.

djgiovanni

The 4 Merc dealers in my area refers to them as A and B service.

W205C43PFL

Ya brake fluid is important too especially how it is a safety maintenance, my local dealership refers it to the Service B + Additional work (brake fluid) for some odd reason especially when MB calls for every 2 years or every other service (hmmm or maybe it is due to that, for some reason someone might had it done during Service A and then Service B brake fluid don't need to be changed yet, probably not the reason and very unlikely anyways) basically.