kvelez

Over the past few weeks, we have encountered a persistent issue with our Mercedes-Benz navigation system, as it remains stuck in the "Activating Navigation" mode. Despite attempting to manually update the maps, the problem persists, and my search for more recent MBUX threads on this matter has been fruitless. Could someone provide insights or suggestions on resolving this problem without necessitating a visit to the dealership? Android Auto works fine.

HotRodW

I went through this a few months ago. The fix for me was a software update completed by the dealer, although others reported a self-fix or even the need to have the head unit replaced. My original thread can be found here.

kvelez

I discovered that when starting from scratch, the navigation function works when I use my wife's profile, but not when I use mine. However, if I switch from her profile to mine, both profiles trigger the navigation loop. I tried creating a new profile and similar results as using my wife's.

JasChi123

I have the same issue on my 21 gla 45 amg. Any update on the fix?

cdawson2000

I resolved this by doing a system reset. Go to Settings > System > scroll all the way to the bottom and hit the Reset button. You will lose all of your settings but when the system came back up the Navigation was working as expected.

BenzNinja

iTrader: (4)

You don't need to replace your HU especially when MB tells you to
we offer remote head unit repair even from death
even bricked head units

we have done tons

Nick Pseftoudis

I had this happen to me today.Did a system reset all good again.Bit like a computer turn it off then on again usually fixes things.

TonyF61

This started happening to me, intermittingly, a few weeks ago. However, Nav would always start up, then after a few minutes of driving, it would state "Activiating". I brought it to dealer last week, and showed them photos; however, they could not find anything wrong. The very next morning, it happened again. Sometimes, a restart doesn't help, not even after an hour or so.

restart doesn't help, even after an hour or so.

graffixnyc

When I got my GLE and set it up in the Mercedes Me app, 3 things got suck on "Activating" The Navigation, The DashCam and Smartphone integration, however, everything is working fine. Navigation, DashCam, I can use Android Auto or CarPlay. I called Mercedes me support about it a couple of times, they said they would've someone get back to me but no one ever did. However, they didn't think it was a huge deal since the features the app claimed to be stuck in activating were all working fine.

TonyF61

I have this GLE 2-years, now, and this just started. Nav was a one-time purchase/activation; therefore, MercedesMe shouldn't be an issue, although I did check there.

Eaton

Have your dealer do these steps and it should take care of it: https://static.nhtsa.gov/odi/tsbs/20...08745-0001.pdf

TonyF61

@Eaton Thank you very much. I will provide it to dealer. It is frustrating that they cannot look these up on their own, and have to wait 'till one shoves it under their nose.

Eaton

They are supposed to, but can sometimes be lazy.

TonyF61

Issue has been resolved.
Took the vehicle in Thursday evening, and picked it up Friday.

Handed them the service bullitin that @Eaton was kind enough to share, and just like magic, they found the issue. Thanks @Eaton !!!!

TonyF61

Looks like I spoke too soon. "Navigation Off" has returned after 4 days. SA said he is going to speak with shop foreman. I'll let you know what happens.