Just realized MB extended warranty doesn't cover struts
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From: Scottsdale, Arizona
2001 E55AMG
Our Fidelity and Freedom Warranty extended warranty options cover the vehicle's air suspension/shock absorbers with both their inclusionary and exclusionary coverage. You can reach me at tgibson@highline-autos.com or (855) 924-1333 if you'd like to see pricing and an example contract that explains coverage.
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'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
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2023 GLE 450
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2020 GLE 450; 2023 BMW M2 Coupe
ELW strut coverage
I got the ELW largely because of the complexity of my E-ABC system but obviously did not read the fine print well.
Last edited by GregW / Oregon; Jan 4, 2024 at 11:06 AM.
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2023 GLE 450
Look at mine: it covers EVERYTHING excluding the items mentioned in 'Not Covered'
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2023 GLE 450
I would like compare yours with mine. As indeed, we have two different agreements, for example, 3.1- 3.1.1, 3.1.2......
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From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
The way I read that PDF, is that the ELW only covers "defects in materials or workmanship."
Copied:
"3.2. We will repair under this Agreement, without charge to you, anything
that goes wrong with your vehicle during the Agreement period of any
covered part or systems as a result of defects in material or workmanship. All we ask is that you properly maintain and care for the
vehicle and that you have Agreement repairs performed by an
authorized Mercedes-Benz Dealership."
It all seems vague. Look at the screenshot at the OP. How does that fit with the rest of the contract?
For example, are air suspension components considered wear and tear items?
The ELW specifically excludes tires, brakes and wipers which are obviously wear items.
But I don't think it excludes worn out suspension parts. I had my ML's rear shocks covered at 90,000 mi because the bushings were noisy.
So, based on my limited experience and trying to read between the lines, why wouldn't EABC or air suspensions covered?
I have a year to figure this out, because I expect to keep my car. I'm interested in the outcome here.
Maybe a service manager opinion.
Copied:
"3.2. We will repair under this Agreement, without charge to you, anything
that goes wrong with your vehicle during the Agreement period of any
covered part or systems as a result of defects in material or workmanship. All we ask is that you properly maintain and care for the
vehicle and that you have Agreement repairs performed by an
authorized Mercedes-Benz Dealership."
It all seems vague. Look at the screenshot at the OP. How does that fit with the rest of the contract?
For example, are air suspension components considered wear and tear items?
The ELW specifically excludes tires, brakes and wipers which are obviously wear items.
But I don't think it excludes worn out suspension parts. I had my ML's rear shocks covered at 90,000 mi because the bushings were noisy.
So, based on my limited experience and trying to read between the lines, why wouldn't EABC or air suspensions covered?
I have a year to figure this out, because I expect to keep my car. I'm interested in the outcome here.
Maybe a service manager opinion.
Last edited by mikapen; Jan 4, 2024 at 09:06 PM.
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From: MA
MY2024 GLE 450
It hard to comment on the brochure as it says "may" and not "will" and it's secondary to the contract.
"defects in material or workmanship" is a standard and common language for all limited warranties, including the original 4/48 one. I read it as - unless they prove that you (or somebody else) broke it / the item is past it's life expectancy, and it's not excluded - it should be covered. That's my expectation for the original warranty too. Notably, the "wear and tear" language is only present for Illinois contract. At the same time, "wear and tear" is vague too. Everything eventually breaks, even the engine, which is not considered "wear and tear" for the warranty purposes, so it's possible that component life expectancy is a factor here.
"defects in material or workmanship" is a standard and common language for all limited warranties, including the original 4/48 one. I read it as - unless they prove that you (or somebody else) broke it / the item is past it's life expectancy, and it's not excluded - it should be covered. That's my expectation for the original warranty too. Notably, the "wear and tear" language is only present for Illinois contract. At the same time, "wear and tear" is vague too. Everything eventually breaks, even the engine, which is not considered "wear and tear" for the warranty purposes, so it's possible that component life expectancy is a factor here.
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