Looking to purchase 2020 GLE 350 4matic
What kind of issues, if any, can i expect going forward and should i really look at purchasing the warranty?
- White on Black
- 43k miles
- 2 Owners
- No Accidents
- AMG Package
- Airmatic Suspension
- 3rd Row
Premium 1 Package, AMG Line Exterior Package, AIRMATIC Package, Night Package, 3rd Row Seat Package, Parking Assist Package, MB-Tex Upper Dash and Door Trim, 21 AMG Multispoke Wheels with Black Accents, Air Balance Package, Natural Grain Grey Oak Wood Trim, Burmester Surround Sound System, 4-Zone Automatic Climate Control, MBUX Multimedia System, Black Fabric Headliner, Heated and Ventilated Front Seats, Heated and Cooled Cupholders, Power Rear Side-Window BlindsC
Your referenced vehicle is nicely equipped, if I were you, I would purchase an extended warranty (some sponsors here offer plans from reputable companies w/ excellent rates). OR scrap the 350 idea all together and look for a 450. I've driven the 350 and did find it quite robust but the reports of cylinder head failures is concerning.
What kind of issues, if any, can i expect going forward and should i really look at purchasing the warranty?
- White on Black
- 43k miles
- 2 Owners
- No Accidents
- AMG Package
- Airmatic Suspension
- 3rd Row
Premium 1 Package, AMG Line Exterior Package, AIRMATIC Package, Night Package, 3rd Row Seat Package, Parking Assist Package, MB-Tex Upper Dash and Door Trim, 21 AMG Multispoke Wheels with Black Accents, Air Balance Package, Natural Grain Grey Oak Wood Trim, Burmester Surround Sound System, 4-Zone Automatic Climate Control, MBUX Multimedia System, Black Fabric Headliner, Heated and Ventilated Front Seats, Heated and Cooled Cupholders, Power Rear Side-Window BlindsC
Your referenced vehicle is nicely equipped, if I were you, I would purchase an extended warranty (some sponsors here offer plans from reputable companies w/ excellent rates). OR scrap the 350 idea all together and look for a 450. I've driven the 350 and did find it quite robust but the reports of cylinder head failures is concerning.
The ABC is indeed the thing to look out for and when it does fail it does get expensive.
From a suspension perspective, you could have the standard "selective-damping" suspension with the double-wishbones in the front and multi-link in the rear, with coil-springs etc.
Then there's the Airmatic
And finally the e-ABC, which uses the Airmatic and 48V functionality to do a lot more things.
My E450 All-Terrain comes standard with the Airmatic, and the Selective damping suspension is not even an option that one can downgrade to. For long term ownership, I personally prefer the FAR less complex, but equally dynamic "Selective Damping" suspension.
For my GLE450, I made sure that I edited OUT, the Airmatic and the e-ABC etc., from the options list, since my intent is long-term ownership, and not just rent/lease it for a few years, and move onto a different product.
From a suspension perspective, you could have the standard "selective-damping" suspension with the double-wishbones in the front and multi-link in the rear, with coil-springs etc.
Then there's the Airmatic
And finally the e-ABC, which uses the Airmatic and 48V functionality to do a lot more things.
My E450 All-Terrain comes standard with the Airmatic, and the Selective damping suspension is not even an option that one can downgrade to. For long term ownership, I personally prefer the FAR less complex, but equally dynamic "Selective Damping" suspension.
For my GLE450, I made sure that I edited OUT, the Airmatic and the e-ABC etc., from the options list, since my intent is long-term ownership, and not just rent/lease it for a few years, and move onto a different product.
I mean Airmatic in general, air suspension in general can get costly when it needs to be repaired.
The E-ABC takes all of that to a whole another level of complexity.
Long-term ownership will need simplicity, not complexity. The fundamental multi-damping double-wishbone/ multi-link suspension of MB, will go on for ever. MB is really good at that. Stick to it, if you intend to own the car for the long haul. Skip the airmatic (which is still palatable) and avoid the E-ABC like the plague.
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Knock on wood, hopefully no issues. I did buy an extended warranty even though this hydraulic system is simpler than previous versions. Better to be safe afterall.
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The E-ABC takes all of that to a whole another level of complexity.
Long-term ownership will need simplicity, not complexity. The fundamental multi-damping double-wishbone/ multi-link suspension of MB, will go on for ever. MB is really good at that. Stick to it, if you intend to own the car for the long haul. Skip the airmatic (which is still palatable) and avoid the E-ABC like the plague.
Oh good to hear
Repairs are where the MB ownership becomes a financial burden, while a Honda would not - especially when it comes to esoteric items like the e-ABC. And if you have that aspect covered, I would just enjoy the car.
For long-term ownership (10 years+), if I am starting out now, I would skip these complex options, and deliberately choose the WAY over-engineered, multi-damping double-wishbone/multi-link suspension, which would literally go on for ever, without needing any additional outlay (my prior ML320, which had a predecessor of that double-wishbone suspension, was donated at 245,000 miles with ZERO problems other than typical wear items like brake-pads, wiper blades and tires). And that approach is exactly what I adopted in my new GLE450, which I intend to keep for 10+ years.
And if i am buying a used car (which I am personally not) I would seek out the standard multi-damping suspension. And of course if I am a leasor (I personally never lease) I would not care anyway, and just go with whatever makes you happy.
PS: Interestingly, Honda resisted adding an Air suspension in their products, including in their highest performing products, for decades, till they succumbed fairly recently, and added it to their MDX Type-s with the higher performing 3.0L Turbo DOHC engine. And we are talking an airmatic type deal that they added to the MDX Type-s, and not anything more complex. Typical risk-averse Honda, who try to stick to the tried-and-true, and de-risking via such an approach.
What kind of issues, if any, can i expect going forward and should i really look at purchasing the warranty?
- White on Black
- 43k miles
- 2 Owners
- No Accidents
- AMG Package
- Airmatic Suspension
- 3rd Row
Premium 1 Package, AMG Line Exterior Package, AIRMATIC Package, Night Package, 3rd Row Seat Package, Parking Assist Package, MB-Tex Upper Dash and Door Trim, 21 AMG Multispoke Wheels with Black Accents, Air Balance Package, Natural Grain Grey Oak Wood Trim, Burmester Surround Sound System, 4-Zone Automatic Climate Control, MBUX Multimedia System, Black Fabric Headliner, Heated and Ventilated Front Seats, Heated and Cooled Cupholders, Power Rear Side-Window BlindsC
2020 was the nadir of MB's "difficulties" during the "difficult time".
Do an exhaustive search of this site focused on year 2020 and 2021. You will convince yourself.
First year of production on a new platform is generally to be avoided across all brands and models. For V167, 2020 would be the year to avoid, together with 2021-2024 for any four-banger MB and any MB with a 48V system.
Repairs are where the MB ownership becomes a financial burden, while a Honda would not - especially when it comes to esoteric items like the e-ABC. And if you have that aspect covered, I would just enjoy the car.
For long-term ownership (10 years+), if I am starting out now, I would skip these complex options, and deliberately choose the WAY over-engineered, multi-damping double-wishbone/multi-link suspension, which would literally go on for ever, without needing any additional outlay (my prior ML320, which had a predecessor of that double-wishbone suspension, was donated at 245,000 miles with ZERO problems other than typical wear items like brake-pads, wiper blades and tires). And that approach is exactly what I adopted in my new GLE450, which I intend to keep for 10+ years.
And if i am buying a used car (which I am personally not) I would seek out the standard multi-damping suspension. And of course if I am a leasor (I personally never lease) I would not care anyway, and just go with whatever makes you happy.
PS: Interestingly, Honda resisted adding an Air suspension in their products, including in their highest performing products, for decades, till they succumbed fairly recently, and added it to their MDX Type-s with the higher performing 3.0L Turbo DOHC engine. And we are talking an airmatic type deal that they added to the MDX Type-s, and not anything more complex. Typical risk-averse Honda, who try to stick to the tried-and-true, and de-risking via such an approach.
Edit: Found the dancing part of the video (which never made it to production):
Last edited by W205C43PFL; Dec 8, 2024 at 09:14 AM.
https://www.youtube.com/watch?v=EuQNM7sV794
Edit: Found the dancing part of the video (which never made it to production): https://www.youtube.com/watch?v=EYYyy8bVSQg
https://www.instagram.com/reel/C0ECR...RlODBiNWFlZA==
Having both the airmatic and the multi-damping standard suspension, in the 2 MB products I own, I have no ride preference, for either option. Both drive/ride equally well, as far as I am concerned. The non-airmatic version has better mileage, but that was just a pleasant/surprise discovery I made, after the purchase.
https://m.youtube.com/watch?v=P7QQLxthHyQ
Having both the airmatic and the multi-damping standard suspension, in the 2 MB products I own, I have no ride preference, for either option. Both drive/ride equally well, as far as I am concerned. The non-airmatic version has better mileage, but that was just a pleasant/surprise discovery I made, after the purchase.
While I mostly drive in comfort, around 25% of my driving is in the other modes: Sport +, Curve, and occasionally off-road. I've become fond of the versatility in driving dynamics that the more advanced suspension systems offer. When I had an airmatic-equipped GLS 450 rental for 3 weeks, it was extremely comfortable as a family hauler but outside of comfort mode, I didn't feel a significant difference in the various drive settings so going air vs springs probably would not "miss a beat" as you say. To me, airmatic Sport mode felt just a hair different than Comfort. Personally though, I'd still tick the airmatic box because it adjusts to the load and that's helpful as a family hauler/utility vehicle, even though the daily solo driving probably isn't much different as you state in your experience owning both systems.
Regarding my experience with E-ABC, Sport/Sport + really buttons down the 5000 lbs vehicle, suspension lowers and stiffens up, mimics sway bars to reduce roll--the car just stays flat all the time whether around curves, braking, and WOT in all the modes besides Eco. The E-ABC suspension is even more pronounced off-road, making ruts and washboard-riddled dirt roads nearly disappear.
It's like the other addictions that Mercedes offers: soft-close doors, HUD, massage seats. I've adapted to these features and now it's hard to kick the addiction. Woe is me right?
Last edited by wildta; Dec 8, 2024 at 12:24 PM.




The E-ABC takes all of that to a whole another level of complexity.
Long-term ownership will need simplicity, not complexity. The fundamental multi-damping double-wishbone/ multi-link suspension of MB, will go on for ever. MB is really good at that. Stick to it, if you intend to own the car for the long haul. Skip the airmatic (which is still palatable) and avoid the E-ABC like the plague.
The knuckles, bushings and links are also more robust than a standard GLE suspension, as are those on AMG Ride Control. The turning circle is even a bit bigger.
I'd be more concerned about the potential expense of a Honda window winder than an E-ABC suspension.
But I wouldn't own either without some sort of Service Policy or Extended Warranty. For when that ILS burns out or similar.
Last edited by mikapen; Dec 8, 2024 at 12:21 PM.
It's physics - ride comfort comes from low spring rate and resultant damping setting. Nothing else. Remember the Fleetwood Brougham and Lincoln Town Car? Same principle.
Steel spring suspension is a compromise from a spring rate point of view - there is only one spring rate available, and it must serve all conditions. Adaptive, "multi" or adjustable damping cannot overcome the built-in limitations of a steel spring suspension, and match the ride comfort delivered by air suspension. Damping (shock absorbers) plays a secondary role w.r.t. ride comfort.
Ride comfort is about low spring rate. Air suspension delivers the lowest possible spring rate, lower than a steel spring suspension.
Last edited by chassis; Dec 8, 2024 at 02:45 PM.




They don't have "only one rate."
The ABC is indeed the thing to look out for and when it does fail it does get expensive.








