Map update!
Thread Starter
Banned
Joined: Feb 2016
Posts: 320
Likes: 28
Map update!
WTF? $275 for an update?
i can buy a brand new Garmin standalone with lifetime maps and traffic for less.
i just did my Subaru. $60 and about 20 minutes from start to finish. And it's a better nav system.
a vent. ron
i can buy a brand new Garmin standalone with lifetime maps and traffic for less.i just did my Subaru. $60 and about 20 minutes from start to finish. And it's a better nav system.
a vent. ron
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Joined: Aug 2018
Posts: 78
Likes: 25
From: Nomadic
2015 CLS550C4 (C218)
Thread Starter
Banned
Joined: Feb 2016
Posts: 320
Likes: 28
thx. looks like $130 from them. i had them send me the instructions. just concerned about blowing out any of the Command electronics. not interested in having a car that needs to be towed to the dealer because nothing works 
anybody go this route? how'd you do?
thx again, ron
anybody go this route? how'd you do?
thx again, ron
Senior Member
Joined: Feb 2019
Posts: 262
Likes: 69
From: Wisconsin
2016 GLE 350 4Matic, 2019 GLS 450 4Matic
Seems to be the tip of the ice berg with pricing on just about everything. Some say it's the price for luxury, but I bought my GLE350 more for what it could do for me for towing than the prestige of the brand name. In the back of my mind I'm clinging to the glimmer of hope that someone at companies like Mercedes realize that not everyone has unlimited disposable cash, is that gullible, or forgot that there is more than one brand to buy if a repeat customer is a goal.
Thread Starter
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Joined: Feb 2016
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thx all.
the thing i've always liked about MB is that "in general" you get what you pay for, depending on model. meaning there's a lot of engineering and materials in their cars. some models do have the "demand" pricing built in.
that said, i'm going to have the dealer do the map update. after going thru the MBnavupdate.com install process instructions they make it clear it will take between 1 and 2 hours to complete the update. and if anything goes wrong i have to resolve it. the map cost plus install time pretty much accounts for the dealer charge. however, this is stupid, stupid engineering.
the Subaru probably uses a licensed map with a large install base, which would account for lower cost. and they definitely streamlined the update process.
thx again, ron
the thing i've always liked about MB is that "in general" you get what you pay for, depending on model. meaning there's a lot of engineering and materials in their cars. some models do have the "demand" pricing built in.
that said, i'm going to have the dealer do the map update. after going thru the MBnavupdate.com install process instructions they make it clear it will take between 1 and 2 hours to complete the update. and if anything goes wrong i have to resolve it. the map cost plus install time pretty much accounts for the dealer charge. however, this is stupid, stupid engineering.
the Subaru probably uses a licensed map with a large install base, which would account for lower cost. and they definitely streamlined the update process.
thx again, ron
Super Member
Joined: Nov 2007
Posts: 501
Likes: 138
From: Washington D.C. area
16 GLE400 4matic
Senior Member
Joined: Feb 2019
Posts: 262
Likes: 69
From: Wisconsin
2016 GLE 350 4Matic, 2019 GLS 450 4Matic
"The latest update for your 2016 GLE is NTG 5s1 v13. Just released 2020 update. All information is on the website" The cost is $130.00.
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Super Member
Joined: Nov 2007
Posts: 501
Likes: 138
From: Washington D.C. area
16 GLE400 4matic
I went to the link https://mbnavupdate.com/, and through their Live Chat today received the following information:
"The latest update for your 2016 GLE is NTG 5s1 v13. Just released 2020 update. All information is on the website" The cost is $130.00.
"The latest update for your 2016 GLE is NTG 5s1 v13. Just released 2020 update. All information is on the website" The cost is $130.00.
When I went into the setting I saw that my 2016 GLE 400 is equipped with 2015/2016 (V4.0) N. America map.
I'm not sure if I can jump from my map version to the newest latest map version or do I need to gradually update each version to get it up-to-date ?
Last edited by amusa; Feb 6, 2020 at 05:18 AM.
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Senior Member
Joined: Feb 2007
Posts: 447
Likes: 4
From: Orange County.CA
12E350, 12ML350, 08C350
What area are you at ?. In local Orange County CA (6 MB dealers with 50 miles radius), I called & checked the NAVIGATION update with them for ours 2012's (E & ML), none of them are less than $300.00. You are lucky to have the MB charge that little. If you are in SoCal please PM me the dealer that did the update. Thanks.
Thread Starter
Banned
Joined: Feb 2016
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What area are you at ?. In local Orange County CA (6 MB dealers with 50 miles radius), I called & checked the NAVIGATION update with them for ours 2012's (E & ML), none of them are less than $300.00. You are lucky to have the MB charge that little. If you are in SoCal please PM me the dealer that did the update. Thanks.
Senior Member
Joined: Feb 2019
Posts: 262
Likes: 69
From: Wisconsin
2016 GLE 350 4Matic, 2019 GLS 450 4Matic
I've seen the map image change when connected, and some may or may not like the different appearance either. For me, it's my first car with Apple CarPlay so I'm still exploring the features and operation.
Member
Joined: Dec 2010
Posts: 88
Likes: 18
2015 S550
Personally I find the MB navigation more sophisticated than the crayon drawing CarPlay from Apple. I also think CarPlay is a bit fidgety and changes what's on the car screen when someone is using the phone for something unrelated at the same time. I wish it would just leave the map up but it seems like they haven't quite got the UI model right yet. I do like that the maps are updated faster but CarPlay still feels kludgy.
Super Member
Joined: Nov 2001
Posts: 789
Likes: 55
From: Henrico, Virginia
2014 ML350 4Matic
I don't know about others but I received a coupon from MBUSA when my ML was about 4 years old. $95 for the update. No extra charges by the dealer. As for CarPlay folks who always travel in areas with cell service seem to like it. We often travel in very remote areas with no cell service. The in car nav has always displayed an accurate map - even when turn by turn directions are not available.
Member
Joined: Oct 2016
Posts: 96
Likes: 16
gle 350 2016
Member
Joined: Jul 2019
Posts: 138
Likes: 45
From: Rhode Island
2013 SL550, 2017 GLE350, 2018 Audi Q3
I plan on using mbnavupdate.com for my next map upgrades. The process for installing their maps is identical to the dealer. When I purchased my CPO 2013 SL550 last year, it had the original maps on it. The dealer wanted to charge me a ridiculous price to install the update. After I explained to them the update process, they agreed it was stupid to charge me while the car sits running while the update installs itself. The install fee ended up being $99 for the maps (MB had it discounted) plus $15 to install.
Last edited by WN1X; Aug 25, 2020 at 10:48 AM.
Senior Member
Joined: Jan 2016
Posts: 295
Likes: 52
From: Texas
2016 GLE350 4Matic, 2017 GLC300
Did my map update at the dealer MbofSA. MB is so high tech that it took all day to do a map update. Computers slow on the day. Unbelievable BS.
I was cheated out of my Nav update. In the last 4 years I’ve asked 3 times for it to be updated and told that it was. Even found a work order record that it was done in 2019. So now no more warranty but my advisor says let me check and ooops you have one more, last update, for free. Before I brought my car in and do and check my Nav ver and it’s V4 from 2016 ?????? I was furious. It’s never been updated by the scumbags. Of course I brought It UO to my advisor and she was like oh ok let check it out. This is no way to treat customers of expensive luxury vehicle. That’s why never trust the “experts” always check yourself. Unfortunately that’s how it is here. I don’t like babysitting people. Ridiculous sick of excuses. Then they wasted a whole day to do a simple update. I can’t believe we live in 2020 ??? They must still be using dial-up internet. Sorry for the rant but I’m saying far away for Mercedes. 4 years of BS. Unacceptable customer service full of excuses. Go ahead and keep your $75K vehicle.
I was cheated out of my Nav update. In the last 4 years I’ve asked 3 times for it to be updated and told that it was. Even found a work order record that it was done in 2019. So now no more warranty but my advisor says let me check and ooops you have one more, last update, for free. Before I brought my car in and do and check my Nav ver and it’s V4 from 2016 ?????? I was furious. It’s never been updated by the scumbags. Of course I brought It UO to my advisor and she was like oh ok let check it out. This is no way to treat customers of expensive luxury vehicle. That’s why never trust the “experts” always check yourself. Unfortunately that’s how it is here. I don’t like babysitting people. Ridiculous sick of excuses. Then they wasted a whole day to do a simple update. I can’t believe we live in 2020 ??? They must still be using dial-up internet. Sorry for the rant but I’m saying far away for Mercedes. 4 years of BS. Unacceptable customer service full of excuses. Go ahead and keep your $75K vehicle.
Senior Member
Joined: Jan 2016
Posts: 295
Likes: 52
From: Texas
2016 GLE350 4Matic, 2017 GLC300
Thanks, I will look into it, I'm also waiting on (2) local MB dealer's to get back to me on pricing.
When I went into the setting I saw that my 2016 GLE 400 is equipped with 2015/2016 (V4.0) N. America map.
I'm not sure if I can jump from my map version to the newest latest map version or do I need to gradually update each version to get it up-to-date ?
When I went into the setting I saw that my 2016 GLE 400 is equipped with 2015/2016 (V4.0) N. America map.
I'm not sure if I can jump from my map version to the newest latest map version or do I need to gradually update each version to get it up-to-date ?
Super Member
Joined: Nov 2007
Posts: 501
Likes: 138
From: Washington D.C. area
16 GLE400 4matic
Member
Joined: Oct 2016
Posts: 96
Likes: 16
gle 350 2016
2016 GLE NTG 5s1 V14 Is out since April 2020
Last edited by softfree; Sep 1, 2020 at 09:51 AM.
Senior Member
Joined: Jan 2016
Posts: 295
Likes: 52
From: Texas
2016 GLE350 4Matic, 2017 GLC300
The download takes about 30 mins(Appx size 25GB.Fios d/l 300mbs) and takes 1-1 1/2 Hours write on your usb stick(it depend on your pc write speed). It will take about 1-2 hours update on your car. The map pin code it will costs you around $100-150USD. This is DIY VS dealer
2016 GLE NTG 5s1 V14 Is out since April 2020
2016 GLE NTG 5s1 V14 Is out since April 2020
