GLE Class (W166) Produced 2015-2019

Warning: Service Required. Do Not Shift Gears.

Old Aug 28, 2022 | 04:33 PM
  #1  
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GLE 400
Warning: Service Required. Do Not Shift Gears.

Hello, picked up a 2016 GLE 400 about a year ago and in the past few months, I've been receiving the message "Service required. Do not shift gears." At first, it was only every now and then, and the car drove fine after the message, but it's shown up more often now. It seems like it pops up between 3rd and 4th gear when I'm on the throttle. I also tend to drive in "Sport" mode with auto start off, and sometimes it'll violent jerk, like it skipped a gear, and automatically reset it back into "Comfort" mode and auto start on. I haven't noticed the jerk while in "Comfort" mode, but it'll still pop up with the message. I've looked through a few threads here from people with the same message, but usually it was a different model and they had issues where the car died while parked. Suggestions were usually to change the aux battery, but would that cause my car to violently jerk while in drive?
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Old Aug 29, 2022 | 09:49 AM
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RKP Waco's Avatar
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1999 E300
In the beginning it could have been a simple solenoid change or resetting the computer. Now you could have really damaged your transmission. Take it to the dealership or an independent shop.
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Old Aug 29, 2022 | 03:32 PM
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2016 GLE350 4MATIC
How many miles, and have you ever replaced the transmission fluid and filter? That alone dramatically improved the performance and smoothness of gear changes in mine.
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Old Aug 30, 2022 | 02:19 AM
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GLE 400
Has about 55k miles. I haven't changed the transmission fluid yet and doubt previous owner had. Something I was looking to do at the next oil change. Just wanted to see if anyone else had experienced the same issues.
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Old Sep 23, 2022 | 12:59 AM
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2012 C300 4MATIC Sport
Originally Posted by mbgle400
Has about 55k miles. I haven't changed the transmission fluid yet and doubt previous owner had. Something I was looking to do at the next oil change. Just wanted to see if anyone else had experienced the same issues.
The transmission fluid and filter should be changed every 40k miles so it's well overdue.
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Old Sep 24, 2022 | 08:05 AM
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2016 GLE 300d 4-Matic
Originally Posted by xsever
The transmission fluid and filter should be changed every 40k miles so it's well overdue.
My 2016 maintenance and service booklet says the transmission is serviced at 60,000 mile intervals. That aside, any abnormal indications should be dealt with promptly, regardless of the mileage.


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Old Sep 25, 2022 | 03:57 AM
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2012 C300 4MATIC Sport
Originally Posted by John Ha
My 2016 maintenance and service booklet says the transmission is serviced at 60,000 mile intervals. That aside, any abnormal indications should be dealt with promptly, regardless of the mileage.
Happy reading

Make sure you read the posts by Glyn M Ruck

https://mbworld.org/forums/c-class-w...long-term.html
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Old Apr 2, 2024 | 09:46 PM
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2017GLE 400
2017 GLE 400 transmission issues- do not shift warning - leaking

Transmission issues while shifting and transfer case leaks. The car feels like it’s missing / drop shifting when in lower gears.
Message on dashboard stating “service required so not shift gears. Visit dealer”
Had in 5 times for trans repairs while under warranty. Just out of the 100k warranty and it’s back at the dealer for that 6th time because the trans case is still leaking and trans body value failed for that 2nd time in 1.5 years. Very frustrated and feel the transmission is bad and should have be replaced, but dealer kept saying it was fixed. Thoughts?

Anyone else having these issues?

summary of repairs below, although I’m pretty sure this issue was happening much more than I was aware of.

9/2020 miles 61k. Trans case fluid leak -radial shaft seal ring and input flange on transfer case seal repaired- under warranty.
1/2022 miles 80k. Trans case leak. Radial shaft seal ring and trans case seal replaced
9/22 miles 89k. Trans shifting horrible. Do not shift gear notice came up on dashboard. Replaced leaking park prawl actuator threaded plug. Replaced trans case adapter gasket, trans body valve -reman ctrr unit electrohyd and input flange on trans case seal.
9/23 miles 103k. Leaking trans fluid from trans case coming from lock prawl plug.
3/24 miles 110k. Leaking trans case. Lots of fluid on underside of vehicle. Trans body valve failed again and needs to be replaced.




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Old Apr 4, 2024 | 01:16 AM
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xsever's Avatar
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2012 C300 4MATIC Sport
Originally Posted by JLaso
Transmission issues while shifting and transfer case leaks. The car feels like it’s missing / drop shifting when in lower gears.
Message on dashboard stating “service required so not shift gears. Visit dealer”
Had in 5 times for trans repairs while under warranty. Just out of the 100k warranty and it’s back at the dealer for that 6th time because the trans case is still leaking and trans body value failed for that 2nd time in 1.5 years. Very frustrated and feel the transmission is bad and should have be replaced, but dealer kept saying it was fixed. Thoughts?

Anyone else having these issues?

summary of repairs below, although I’m pretty sure this issue was happening much more than I was aware of.

9/2020 miles 61k. Trans case fluid leak -radial shaft seal ring and input flange on transfer case seal repaired- under warranty.
1/2022 miles 80k. Trans case leak. Radial shaft seal ring and trans case seal replaced
9/22 miles 89k. Trans shifting horrible. Do not shift gear notice came up on dashboard. Replaced leaking park prawl actuator threaded plug. Replaced trans case adapter gasket, trans body valve -reman ctrr unit electrohyd and input flange on trans case seal.
9/23 miles 103k. Leaking trans fluid from trans case coming from lock prawl plug.
3/24 miles 110k. Leaking trans case. Lots of fluid on underside of vehicle. Trans body valve failed again and needs to be replaced.
Very sad to hear about this and even more sad as to where the MB quality has ended up...
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Old Apr 7, 2024 | 08:43 AM
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hessank's Avatar
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From: Canada & Florida
2016 GLE 350d Coupe
You need to change the aux battery under the rear seat. It has died
Start here first.
Happens in the GLA world too

https://mbworld.org/forums/gle-class...ml#post8026912



Last edited by hessank; Apr 7, 2024 at 08:48 AM.
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