2022 Amg Gle 53 suspension issues
Thread Starter
Junior Member
Joined: Dec 2012
Posts: 48
Likes: 10
From: Los Angeles California
2022 Amg Gle 53 Couoe
2022 Amg Gle 53 suspension issues
So my car is been in the shop for almost a month. I took it in after I had a suspension failure light come on. And I started hearing a weird popping sound from the passenger rear suspension/tire area.
they immediately replaced the rear passenger airbag.
I immediately picked it up drove out of the service bay made a right turn and heard the same popping noise.
they then just now replaced the airbag Bellow.
After they drove it they just notified me that the noise is still present that they’re putting some kind of recording device on it to see exactly where maybe the noise is coming from. And also that they’re ordering me a lower bold for my shock ..
hopefully this gets resolved. My Service associate has been amazing. But I want my baby back.
they immediately replaced the rear passenger airbag.
I immediately picked it up drove out of the service bay made a right turn and heard the same popping noise.
they then just now replaced the airbag Bellow.
After they drove it they just notified me that the noise is still present that they’re putting some kind of recording device on it to see exactly where maybe the noise is coming from. And also that they’re ordering me a lower bold for my shock ..
hopefully this gets resolved. My Service associate has been amazing. But I want my baby back.
Last edited by BornAgain1973; Apr 26, 2022 at 11:22 AM. Reason: Add to the title
Thread Starter
Junior Member
Joined: Dec 2012
Posts: 48
Likes: 10
From: Los Angeles California
2022 Amg Gle 53 Couoe
Still in the shop since the end of March. !!!
replaced control arm now
so the airbag,airbag bellow, control arm have All been replaced and this weird noise is still present. I called MBNA today. Suppose to hear from someone within 48 hrs. In California this I believe from what I have gathered falls under the lemon law .. hopefully they find and fix it.. this is getting old.
replaced control arm now
so the airbag,airbag bellow, control arm have All been replaced and this weird noise is still present. I called MBNA today. Suppose to hear from someone within 48 hrs. In California this I believe from what I have gathered falls under the lemon law .. hopefully they find and fix it.. this is getting old.
Newbie
Joined: May 2022
Posts: 9
Likes: 1
From: Canada
GLE53 coupe
Still in the shop since the end of March. !!!
replaced control arm now
so the airbag,airbag bellow, control arm have All been replaced and this weird noise is still present. I called MBNA today. Suppose to hear from someone within 48 hrs. In California this I believe from what I have gathered falls under the lemon law .. hopefully they find and fix it.. this is getting old.
replaced control arm now
so the airbag,airbag bellow, control arm have All been replaced and this weird noise is still present. I called MBNA today. Suppose to hear from someone within 48 hrs. In California this I believe from what I have gathered falls under the lemon law .. hopefully they find and fix it.. this is getting old.
Thread Starter
Junior Member
Joined: Dec 2012
Posts: 48
Likes: 10
From: Los Angeles California
2022 Amg Gle 53 Couoe
Nothing yet. The latest and greatest news was The torsion bar that they received was defective and they had to order another one. Another delay. I’ve already reached out to my rep at Mercedes-Benz North America to see about a collateral exchange. This is ridiculous. I’ll be curious to what he says on Monday morning when I talk to him.
Newbie
Joined: May 2022
Posts: 9
Likes: 1
From: Canada
GLE53 coupe
Nothing yet. The latest and greatest news was The torsion bar that they received was defective and they had to order another one. Another delay. I’ve already reached out to my rep at Mercedes-Benz North America to see about a collateral exchange. This is ridiculous. I’ll be curious to what he says on Monday morning when I talk to him.
Super Member
Joined: Dec 2013
Posts: 630
Likes: 177
From: SW Ontario Canada
2020 GLS580, 2023 Corvette Z06
This is so frustrating! I’m so sorry about your experience as my vehicle has been with the dealership, then MB Autoworks for close to a month with no direction. They keep saying they are waiting for directions from Germany. I’m so tempted to file for a buyback here in Canada, but thinking about the whole process of ordering a new one is just ridiculous!
Newbie
Joined: May 2022
Posts: 9
Likes: 1
From: Canada
GLE53 coupe
Check your province for what could be done about a buyback. We don't have Lemon Laws like many US states and you will come out on the loosing end financially. Make a deal to trade it instead. Your GLE is likely worth more than MSRP currently and you will get significantly less than what you paid if you use CAMVAP. CAMVAP is binding arbitration that is offered in Canada and is biased IMO toward the manufacturer. In 2020 CAMVAP arbitrated a mere 124 cases and only 5 resulted in a buyback with no reduction in value for use.
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Thread Starter
Junior Member
Joined: Dec 2012
Posts: 48
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From: Los Angeles California
2022 Amg Gle 53 Couoe
From my service associate
“we are still hearing the noise even after the secondary arm has been replaced. I am holding a meeting tomorrow with my shop foreman, service manager and technicians. My service manager will be giving you a call tomorrow after 11am. I apologize again.”
“we are still hearing the noise even after the secondary arm has been replaced. I am holding a meeting tomorrow with my shop foreman, service manager and technicians. My service manager will be giving you a call tomorrow after 11am. I apologize again.”
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Thread Starter
Junior Member
Joined: Dec 2012
Posts: 48
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From: Los Angeles California
2022 Amg Gle 53 Couoe
And the out come is
“Thank you for being very patient through this process.
After a thorough review of the request it was confirmed that this vehicle does qualify for replacement. In the next 5 business days you will receive a phone call from our partner Sedgwick. They wll go over your repurchase offer and will ask for the following documents :
1. copy of the sales contract
2. copy of photo ID”
“Thank you for being very patient through this process.
After a thorough review of the request it was confirmed that this vehicle does qualify for replacement. In the next 5 business days you will receive a phone call from our partner Sedgwick. They wll go over your repurchase offer and will ask for the following documents :
1. copy of the sales contract
2. copy of photo ID”
Member
Joined: Jan 2022
Posts: 76
Likes: 23
From: California
2014 E350, 2017 Subaru WRX
And the out come is
“Thank you for being very patient through this process.
After a thorough review of the request it was confirmed that this vehicle does qualify for replacement. In the next 5 business days you will receive a phone call from our partner Sedgwick. They wll go over your repurchase offer and will ask for the following documents :
1. copy of the sales contract
2. copy of photo ID”
“Thank you for being very patient through this process.
After a thorough review of the request it was confirmed that this vehicle does qualify for replacement. In the next 5 business days you will receive a phone call from our partner Sedgwick. They wll go over your repurchase offer and will ask for the following documents :
1. copy of the sales contract
2. copy of photo ID”
Member
Joined: May 2006
Posts: 139
Likes: 5
From: Colorado Mountains & Hilton Head Island
2022 GLE450, 2024 RAM 1500 Limited, 2014 E63 AMG S-Model 4Matic Wagon (sold), 2021 GLE63S AMG (sold)
What happens to this vehicle?
This buyback makes me wonder.......... whose driveway will this end up in later?
Member
Joined: Jan 2022
Posts: 76
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From: California
2014 E350, 2017 Subaru WRX
Thread Starter
Junior Member
Joined: Dec 2012
Posts: 48
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From: Los Angeles California
2022 Amg Gle 53 Couoe
but every state is different. Unfortunately to my knowledge
Thread Starter
Junior Member
Joined: Dec 2012
Posts: 48
Likes: 10
From: Los Angeles California
2022 Amg Gle 53 Couoe
So currently Mercedes is only trying to buy back the vehicle after talking to the third-party company involved. That being said here is a video that hopefully helps anyone else that deals with this problem. I went through over 60 days for my dealer to finally diagnose the problem.
Thread Starter
Junior Member
Joined: Dec 2012
Posts: 48
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From: Los Angeles California
2022 Amg Gle 53 Couoe
I’m in California and filed a lemon law. It was in the shop for 3 months plus
I called mbusa in Georgia
it wound up a manufacturer buy back
in the mean time they did wind up fixing the problem but the lemon law was already started
and after 3 months plus on the shop I was done with it .
I called mbusa in Georgia
it wound up a manufacturer buy back
in the mean time they did wind up fixing the problem but the lemon law was already started
and after 3 months plus on the shop I was done with it .
Thread Starter
Junior Member
Joined: Dec 2012
Posts: 48
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From: Los Angeles California
2022 Amg Gle 53 Couoe
yeah, I bought the car in November 2021 and put about 6000 miles on the car so they deducted a little bit for mileage but I got everything back taxes registration everything the agent met me at a Mercedes dealership here in Southern California to finish the paperwork ,the money was in my account the next day. It was easy. Originally I was looking for a collateral exchange which they initially offered then said it was offered in error. They were only willing to buy back. Long story short someone got a good car because the Mercedes dealership fixed the issue but at that point, I was just over the bad customer service I received from Mercedes-Benz North America, the dealership was amazing.
Thread Starter
Junior Member
Joined: Dec 2012
Posts: 48
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From: Los Angeles California
2022 Amg Gle 53 Couoe
i’ll have to look and see if it’s on the paperwork I do not recall offhand but I will look at my original purchase price and then I’ll look at the buyback and see what the difference is I think it was two or three grand. But I’m not 100%.
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Joined: Jun 2019
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From: Costco
2023 S500
That would be great and helpful to know if you could share the prorate amount. Thank you.
Did they say goodwill buyback or lemon? In some states I believe they have to flag the car a lemon no matter what but in others they don’t if they do a “goodwill” buyback, I believe (not sure though, I know there’s a federal lemon law as well). I think in California it gets flagged at the DMV level, so even fixed, it’s a stigma that will forever be attached to that car, unless they ship it out of state (although I’m not sure how that works from a interstate registration perspective).
Did they say goodwill buyback or lemon? In some states I believe they have to flag the car a lemon no matter what but in others they don’t if they do a “goodwill” buyback, I believe (not sure though, I know there’s a federal lemon law as well). I think in California it gets flagged at the DMV level, so even fixed, it’s a stigma that will forever be attached to that car, unless they ship it out of state (although I’m not sure how that works from a interstate registration perspective).
Thread Starter
Junior Member
Joined: Dec 2012
Posts: 48
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From: Los Angeles California
2022 Amg Gle 53 Couoe
[QUOTE=Frenetic;8691676]That would be great and helpful to know if you could share the prorate amount. Thank you.
Did they say goodwill buyback or lemon? In some states I believe they have to flag the car a lemon no matter what but in others they don’t if they do a “goodwill” buyback, I believe (not sure though, I know there’s a federal lemon law as well). I think in California it gets flagged at the DMV level, so even fixed, it’s a stigma that will forever be attached to that car, unless they ship it out of state (although I’m not sure how that works from a interstate registration perspective).[/QUOTE
So this was done under lemon law from my understanding. But from what I was told by the agent, I was working with a third-party company that did all the paperwork for the buyback. Mercedes sends these cars from California to Texas for auction. So I’m assuming it’s some kind of loophole because every state it’s different on how a car is considered used new etc. But don’t quote me.
Did they say goodwill buyback or lemon? In some states I believe they have to flag the car a lemon no matter what but in others they don’t if they do a “goodwill” buyback, I believe (not sure though, I know there’s a federal lemon law as well). I think in California it gets flagged at the DMV level, so even fixed, it’s a stigma that will forever be attached to that car, unless they ship it out of state (although I’m not sure how that works from a interstate registration perspective).[/QUOTE
So this was done under lemon law from my understanding. But from what I was told by the agent, I was working with a third-party company that did all the paperwork for the buyback. Mercedes sends these cars from California to Texas for auction. So I’m assuming it’s some kind of loophole because every state it’s different on how a car is considered used new etc. But don’t quote me.
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Joined: Jun 2019
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From: Costco
2023 S500
Interesting.
Interstate shipping of these cars certainly would circumvent the state law of the original lemon. It makes you wonder about all of the low mileage cars that are a year or less old sitting at dealers across the country, the prevalence of which (at least anecdotally) seems higher for German brands.
Thanks. Let us know what you end up buying unless you already got something.
Interstate shipping of these cars certainly would circumvent the state law of the original lemon. It makes you wonder about all of the low mileage cars that are a year or less old sitting at dealers across the country, the prevalence of which (at least anecdotally) seems higher for German brands.
Thanks. Let us know what you end up buying unless you already got something.
