2024 GLE53 Radiator Leak
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Member
Joined: Jun 2002
Posts: 227
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From: Denver, CO
2024 GLE53
2024 GLE53 Radiator Leak
We purchased a new 2024 GLE53 and at 3900 miles the radiator was punctured by some sort of road debris on the freeway. I was surprised to find that the radiator is unprotected. Mercedes has refused to cover the repair under warranty. Anyone else have a similar issue? Seems like a design flaw not to protect the radiator.
Senior Member
Joined: Mar 2006
Posts: 441
Likes: 210
From: FL
2025 GLE 450, 2022 AMG GLE 53
Yep. Just search. Been there, done that. Not cheap to fix. Protected now.
https://mbworld.org/forums/gle63s-gl...gh-cooler.html
https://mbworld.org/forums/gle63s-gl...gh-cooler.html
Super Member
Joined: Sep 2018
Posts: 691
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From: CT, USA
2024 AMG GLE 53
Sorry to hear. But these type of radiator damages are very common. You can see in the other shared thread here, and also on other makes and model, Porsche and BMW I know a few personally that people are gong nuts over how often it happens.
Junior Member
Joined: Sep 2022
Posts: 45
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2022 GLE AMG 63 S
My "temporary" fix noted in one of the links is still going strong after 20K miles of cross country trips. The two small radiators underneath that cool the battery are particularly vulnerable from rocks getting kicked up. Fingers crossed but my solution has worked so far.
Thread Starter
Member
Joined: Jun 2002
Posts: 227
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From: Denver, CO
2024 GLE53
Yep. Just search. Been there, done that. Not cheap to fix. Protected now.
https://mbworld.org/forums/gle63s-gl...gh-cooler.html
https://mbworld.org/forums/gle63s-gl...gh-cooler.html
Thread Starter
Member
Joined: Jun 2002
Posts: 227
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From: Denver, CO
2024 GLE53
Our 2023 X3 and 2025 X5 have a plastic protector covering the entire radiator. So, this is not a concern on these models.
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Thread Starter
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Joined: Jun 2002
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From: Denver, CO
2024 GLE53
Yes, but how do you claim the safety and inconvenience of being stranded on the side of the freeway in the middle of the night? It took Mercedes roadside assistance 3+ hours to arrive. The replacement radiator is backordered for 1 month+ and the dealer was out of loaners. You still have to pay the deductible too!
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From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Yes, but how do you claim the safety and inconvenience of being stranded on the side of the freeway in the middle of the night? It took Mercedes roadside assistance 3+ hours to arrive. The replacement radiator is backordered for 1 month+ and the dealer was out of loaners. You still have to pay the deductible too!
Thread Starter
Member
Joined: Jun 2002
Posts: 227
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From: Denver, CO
2024 GLE53
You are missing the point or you work for Mercedes. People should not buy these AMG vehicles until Mercedes fixes the problem. As for a substitute, we bought a 2025 BMW X5. That solved our problem and guess what. Turns out it's a much better ride!
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From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
So I suggested another use for your insurance, if you have the appropriate coverage: while your insurance is covering the repair, use their your substitute transportation coverage to get a free ride during the repairs.
Sorry I wasn't clear enough for you.
I didn't mean buy a car.
Super Member
Joined: Nov 2014
Posts: 505
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From: Palm Beach Gardens, Florida
2021 AMG GLE53 | 2013 SLK350 Sport
It is unfortunate what happened to you but it is NOT a common situation. The same can happen to a windshield, grill, headlight, etc. Your choice of what you want to do from there, either file an insurance claim or pay out of pocket. Sucks? YES.
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2024 GLS
2024 GLS radiator puncture by rock less than the size of a penny
We purchased a brand new 2024 GLS, after 2 weeks, a rock less than the size of a penny puncture the radiator. They said we has to pay $1800 to fix it. I told the. I just spent $107k for a car that has off road capabilities but cannot survive a tiny rock. I say you can keep the car, I'm not paying for it or picking it up. I haven't even made my first payment yet. They called back and said they would cover the cost. They then admitted that it is a design flaw. Now I'm trying to get them to install a mesh screen I purchased to cover the inside of the grill to protect the radiator
QUOTE=grussell;8980152]We purchased a new 2024 GLE53 and at 3900 miles the radiator was punctured by some sort of road debris on the freeway. I was surprised to find that the radiator is unprotected. Mercedes has refused to cover the repair under warranty. Anyone else have a similar issue? Seems like a design flaw not to protect the radiator.[/QUOTE]
QUOTE=grussell;8980152]We purchased a new 2024 GLE53 and at 3900 miles the radiator was punctured by some sort of road debris on the freeway. I was surprised to find that the radiator is unprotected. Mercedes has refused to cover the repair under warranty. Anyone else have a similar issue? Seems like a design flaw not to protect the radiator.[/QUOTE]
MBWorld Fanatic!
Joined: Oct 2009
Posts: 7,011
Likes: 2,198
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
We purchased a brand new 2024 GLS, after 2 weeks, a rock less than the size of a penny puncture the radiator. They said we has to pay $1800 to fix it. I told the. I just spent $107k for a car that has off road capabilities but cannot survive a tiny rock. I say you can keep the car, I'm not paying for it or picking it up. I haven't even made my first payment yet. They called back and said they would cover the cost. They then admitted that it is a design flaw. Now I'm trying to get them to install a mesh screen I purchased to cover the inside of the grill to protect the radiator
QUOTE=grussell;8980152]We purchased a new 2024 GLE53 and at 3900 miles the radiator was punctured by some sort of road debris on the freeway. I was surprised to find that the radiator is unprotected. Mercedes has refused to cover the repair under warranty. Anyone else have a similar issue? Seems like a design flaw not to protect the radiator.
QUOTE=grussell;8980152]We purchased a new 2024 GLE53 and at 3900 miles the radiator was punctured by some sort of road debris on the freeway. I was surprised to find that the radiator is unprotected. Mercedes has refused to cover the repair under warranty. Anyone else have a similar issue? Seems like a design flaw not to protect the radiator.
Kind of like a windshield. Insurance claim.
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Joined: Sep 2024
Posts: 2
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2024 GLS
Can argue with stupidity
Kind of like a windshield. Insurance claim.[/QUOTE]
It's a design flaw that mercedes admitted. It will happen again. Why would I file an insurance claim for something that's a recall item? Some people are 1 can short of a 6 pack
It's a design flaw that mercedes admitted. It will happen again. Why would I file an insurance claim for something that's a recall item? Some people are 1 can short of a 6 pack
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From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
