new 2013 and problem already
Thread Starter
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Joined: Jun 2009
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GLK350
new 2013 and problem already
Merry Christmas Folks, Just picked up my 2010 which now has a new transmission at 40,000kms. as i said, this goes to the mother in law.
Picked up my 2013 a couple weeks ago and it's making a loud groaning sound when doing slow tight turns. Booked an appointment for the 31st and will report back. it's got 300kms on it. lol. let the repair fun begin.
some pics for you guys
the 2013:
Picked up my 2013 a couple weeks ago and it's making a loud groaning sound when doing slow tight turns. Booked an appointment for the 31st and will report back. it's got 300kms on it. lol. let the repair fun begin.
some pics for you guys
the 2013:
Thread Starter
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Joined: Jun 2009
Posts: 139
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GLK350
Hey guys. wanted to give an update. The noise goes away after a highway drive and only returns after a couple days of city driving.
Dealer can't duplicate it today (nor could I) because it takes a 20 min hwy drive to get here. They said they'll " recalibrate" the 4matic incase it wasn't done properly on PDI and i'll live with it for now until it gets worse.
Happy New Year!
Dealer can't duplicate it today (nor could I) because it takes a 20 min hwy drive to get here. They said they'll " recalibrate" the 4matic incase it wasn't done properly on PDI and i'll live with it for now until it gets worse.
Happy New Year!
Super Member
Joined: Feb 2010
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From: LI, NY, U.S.A.
2013 GLK 350 4M (Iridium Silver), 2010 E350 Coupe (Iridium Silver)
Lame, have you checked PS fluid reservoir (do these new electrical units "steer by wire" even have fluid?).
You should get a better answer than could not replicate. Even if itm eans leaving your car overnight so that it can exhibit the problem. Get it fixed!
You should get a better answer than could not replicate. Even if itm eans leaving your car overnight so that it can exhibit the problem. Get it fixed!
Thread Starter
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Joined: Jun 2009
Posts: 139
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GLK350
lol, yeah pretty lame explanation was my thought too. I will have to check on the PS fluid as i'm not sure if they still have it for the Electric Steering either.
They did mention they checked all fluids but the dealership was swampped today and I didn't want to force the issue given the noise can't be duplicated today and they're all off tmr. I'm heading up north to Ski later this week so I prefer having my car cause sometimes the loaners they give out don't have 4matic either.
Will just keep an eye on it. the dealership's a good 30 min away so unless the noise is persistent, i'll let it slide for now.
Anyhow. Happy New Year dcjwlee. Best wishes to you and the family
They did mention they checked all fluids but the dealership was swampped today and I didn't want to force the issue given the noise can't be duplicated today and they're all off tmr. I'm heading up north to Ski later this week so I prefer having my car cause sometimes the loaners they give out don't have 4matic either.
Will just keep an eye on it. the dealership's a good 30 min away so unless the noise is persistent, i'll let it slide for now.
Anyhow. Happy New Year dcjwlee. Best wishes to you and the family
Newbie
Joined: Jan 2013
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GLK 350
Phil - i have the same problem. Kind of a shudder when making sharp turns. I only have 4000Kms on mine.
Took it to the dealership yesterday and they said that its a bad gear in the front transfer case. They have ordered parts and plan to replace tomorrow and i should have the car back tomorrow night.
Ill keep you guys posted, on if it actually fixed the problem.
Not happy to see such issues on a brand new car (especially 3 model years in service).
T
Took it to the dealership yesterday and they said that its a bad gear in the front transfer case. They have ordered parts and plan to replace tomorrow and i should have the car back tomorrow night.
Ill keep you guys posted, on if it actually fixed the problem.
Not happy to see such issues on a brand new car (especially 3 model years in service).
T
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Joined: Jun 2009
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GLK350
Thanks for the note T. Please do keep us posted. I haven't been able to duplicate my issue since the dealer trip but truth is i havn't drive much lately. It's always dissapointing to have issues in a new car but hopefully this is the only issue you'll face for a long time Cheers
Cheers
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Joined: Jan 2013
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GLK 350
So, heres an update. They replaced the gear and so far the noise has disappeared. Ill post back here if it comes back.
They said they had another GLK 350 in the other day with the same problem, and they did the same work to fix it.
They said they had another GLK 350 in the other day with the same problem, and they did the same work to fix it.
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Super Member
Joined: Apr 2010
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From: Tromsø, 69° 41' N
2010 GLK 220CDI 4M BlueEFFICIENCY
I'm sorry to hear you both have issues with your new MY 2013s (assume yours is).
Replacement of "the gear" is a new action taken in the transfer case story, which in the past has been (reported) resolved by replacement of the case - along with the automatic transmissision, this in accordance with a Daimler procedure.
It's interesting to note that the dealership so fast identified the culprit. If the "other GLK 350" mentioned as well is a MY 2013, one may wonder if there now has been a modification/design revision of the year 2008 redesigned 4MATIC transfer cases, causing side effects as seen.
Those who lives shall see if these two (or three) cases just are coincidences.
Good luck to both of you
Replacement of "the gear" is a new action taken in the transfer case story, which in the past has been (reported) resolved by replacement of the case - along with the automatic transmissision, this in accordance with a Daimler procedure.
It's interesting to note that the dealership so fast identified the culprit. If the "other GLK 350" mentioned as well is a MY 2013, one may wonder if there now has been a modification/design revision of the year 2008 redesigned 4MATIC transfer cases, causing side effects as seen.
Those who lives shall see if these two (or three) cases just are coincidences.
Good luck to both of you
Super Member
Joined: Aug 2011
Posts: 861
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From: Philly area
350 GLK, C280
Are you sure it is the transfer case or is it the front differential? Gear change in the front diff is much easier than the combined transfer and tranny. Diffs are setup on assembly with spacers to get the pinion and ring gear to mesh correctly. A bad setup can cause very quick wear of the gear set. A groan from the front on hard turn could also be a bad wheel bearing Especially if the groan is only on a left or right turn but not both.
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GLK350
hey guys, the slow turn noise has returned. it's weird that it's been quiet for an entire year and just popped back up with this really cold stretch we've had in Toronto.
Don't really have time to bring it in as I just had my first year service but it was documented from when I first bought the car so hopefully if anything comes up they'll look back at the service records.
the last time I brought it in, I couldn't duplicate the noise and it went away until now as the dealer is a 15 minute highway drive. I might just need to take the car on the highway for a bit again I guess, lol
Don't really have time to bring it in as I just had my first year service but it was documented from when I first bought the car so hopefully if anything comes up they'll look back at the service records.
the last time I brought it in, I couldn't duplicate the noise and it went away until now as the dealer is a 15 minute highway drive. I might just need to take the car on the highway for a bit again I guess, lol
Super Member
Joined: Aug 2011
Posts: 861
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From: Philly area
350 GLK, C280
I just noticed that Smack T said that the dealer said "bad gear in the front transfer case".
As far as I know there is only one transfer case and that is at the back side of the tranny and part of the transmission. If he said 'FRONT" he must be referring to the front diff which, I believe, is actually in side the oil pan on GLKs. Since there was an engine change between 2012 and 2013, there may have been some changes to the gear set in the oil pan or a modification to the setup procedure. It would make much more sense that the 'gear change' could be accomplished in one day if it were the front diff because only the front axles would need to be disconnected and the oil pan dropped rather than removal of the whole transmission. Also highway driving would warm and thin the oil so it may transmit a lot less noise.
As far as I know there is only one transfer case and that is at the back side of the tranny and part of the transmission. If he said 'FRONT" he must be referring to the front diff which, I believe, is actually in side the oil pan on GLKs. Since there was an engine change between 2012 and 2013, there may have been some changes to the gear set in the oil pan or a modification to the setup procedure. It would make much more sense that the 'gear change' could be accomplished in one day if it were the front diff because only the front axles would need to be disconnected and the oil pan dropped rather than removal of the whole transmission. Also highway driving would warm and thin the oil so it may transmit a lot less noise.
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Joined: Jul 2009
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09 E350 W4M
Surprised to see they still have these kinds of issues!
My 06 W203 W4M had the same issue at around 60k Km. i.e. The groaning on slow turns and eventually got worse to the point where the transfer case was actually binding with the power train juddering during slow turns.
Dealer was well aware as I recall back then there was a TSB out on this issue. They flushed the transfer case oil first but issue came back in less than a month so they replaced the whole transfer case later on.
It's unfortunate to see even the newer generation 4MATIC is still prone to this same problem. Good thing is that based on the dealer's experience most of the cars with the faulty units would exhibit problems well whit in warranty unless they were very low mileage cars. If by about 80k you haven't got a problem, it's safe to assume you won't need to worry about a faulty transfer case later.
My 06 W203 W4M had the same issue at around 60k Km. i.e. The groaning on slow turns and eventually got worse to the point where the transfer case was actually binding with the power train juddering during slow turns.
Dealer was well aware as I recall back then there was a TSB out on this issue. They flushed the transfer case oil first but issue came back in less than a month so they replaced the whole transfer case later on.
It's unfortunate to see even the newer generation 4MATIC is still prone to this same problem. Good thing is that based on the dealer's experience most of the cars with the faulty units would exhibit problems well whit in warranty unless they were very low mileage cars. If by about 80k you haven't got a problem, it's safe to assume you won't need to worry about a faulty transfer case later.
