Designer17

This past Saturday, I bought a sharp looking black on black 2010 GLK350 4matic with 36k on it from a Ford/Luxury auto dealer. This is my first MB so I test drove it and looked it over best I could. As I was leaving, I noticed the dash said "Service B0 exceeded by 10 days" so I went back to the dealership and told them about it. They said it was due for an oil change and to come back on Monday. Monday they changed the oil but couldn't figure out how to reset the service B0 warning and that they would look into it and get back to me. I did my own research and found that service B requires a lot more than just and oil change. I have a 30 day warranty from the dealer but at this point I don't feel confident in their ability to perform the service that is required nor do I have the money to go out and have it done at my own cost.

Can someone please tell me what exactly Service B0 consists of and maybe some advice as to what I should do?

I at least want present the dealership with a list of whats required for the "service B" service and see what they'll do.

Any help would be greatly appreciated.

Designer17

Ok, I missed this post, which has a list of required services at 10k mile intervals, prior to making this one. I'm going to present this to the dealership this wknd and see what happens. I'd do it sooner but their over an hour away. I'm still open to any advice though.

Koenig1

A Ford Dealer changed your oil??? 1st thing I'd be asking is What oil? filter? did they use??? better be Mobil1 synthetic with a Mann filter. A service 'B' requires a lot of work & parts. Air filters, brake fluid flush, usually brakes, lubing up sunroof cleaning the drain holes, etc. I'll see if I can find a listing for miles, as mine is Canadian. While pressing the dealer, ask him about the tranny fluid change(40Kmiles((I believe)) for the 2010-11). If he agrees to do it make sure he removes the tranny to empty the torque converter as well... 1 time job but even some MB dealers cheat on that.

Koenig1

Sorry for the spelling, copied from an Adobe file....
Vehicle > Maintenance > Service lntervals > Normal Service > 40000 Ml or 64000 KM
Clean
Cowl
Clean water deflector
Diagnose/Test
Battery( RecommendeSd ervice)
Battery( main/starter/auxiliaryc) heck conditionu sing "MidtronicsM CR 717" tester.C heckm ain/stafterb afteryf luid
level, correct if necessary
Inspect
Bodya nd Frame( RecommendeSde Mce)
Check chassis and load-bearing body components for damage and corrosion
BrakeP ad (RequiredS ervice)
Check thickness of brake pads fronUrear
BrakeP ad (RecommendeSde Mce)
Check thickness of brake pads fronilrear, wheels removed
BrakeR otor/Disc(R ecommendeSde rvice)
Check thickness of brake discs, fronUrear wheels removed
Brakesa ndT ractionC ontrol( RecommendeSde rvice)
Visually inspect brake sysfem components, /lnes, hoses, calipers.
Coolant
Check coolant level, correct if necessary
Drive Belt
Check condition of poly-V-Belt
Drive/PropelleSrh aft
Visually inspect condition of driveshaft flxible discs
Fluids
Leakage - Major components. (Underside of vehicle and engine compaftment) Check for chafe marks, line
routing, dam aged components.
Hood
Check catch, safety catch and hinges on engine hood for proper operation
Lightinga nd Horns( RecommendeSde rMce)
Horn, high beam, flasher,h azard warningf lasher, turn signals,w arning/indicatorl amps,i llumination,
interior/exterior lighting, fronilrear lamps, trunUcargo lamps
Paint (RecommendedS ervice)
lnspect bodywork for paintwork damage
Parking Brake System
Function test only
Seat BeltS ystems( RecommendeSde Mce)
Check seat belts and buckles for signs of external damage and proper function.
Steering
Visually inspect condition of steering mechanical components, rubber boots
Suspension
Visuatty inspect condition of front axle balt joints, rubber boots
Tire InflatorB ottle( RecommendeSde Mce)
Check TIREFIT tire sealant expiration date (where applicable)
Tire MonitoringS ystem( RecommendeSd eMce)
Activate Tire Pressure Monitoring Sysfem
Tires( RequiredS ervice)
Check and correct tire inflation pressure (including spare if equipped).
Tires( RecommendeSd ervice)
lnspect tires for damage, splits and overall condition. Measure and record tread depth. Check and correct tire
inflation pressure (including spare if equipped).
Wipera ndW asherS ystems( RecommendeSd ervice)
Wndshield wiper/washer sysfem. Headlamp cleaing sysfem and rear window wiper/washer sysfem if applicable.
Check lines and hoses for signs of chafing or damage. lf there ls a /oss of fluid, determine cause and perform
repair with separate work order.
InspecUAdjust
Headlamp(R ecommendeSd ervice)
Check and correct headlamp setting
Lubricate
Sunroof/ Moonroof( PanoramicR oof)
RecommendedS ervice
Check, clean and lubricate panoramic roof mechanism. (where applicable)
Replace:
Air FilterE lement
BrakeF luid
CabinA ir Filte/r Purifier
Fluid- A/T
FluidF ilter- A/T
Wiper Blade( RecommendeSd ervice)
Rotate Tires...

420tee

Notice 98% of that nonsense is check, check, check. Hood hinges?, paint?, horn?, etc. And for this MB dealers charge how much? Can you say ripoff?

Designer17

Thanks Koenig1. The Ford dealer where I purchased my MB is also a luxury car dealer that claims to service all makes and models. As I previously said, I don't feel confident in there ability to service my car based on my experience thus far. I honestly don't know what to do. I'm going to try and talk to them and present them with my findings.

I agree a lot of the required checks sound like nonsense stuff. If it wasn't so over priced I would just have the garage near my work that specializes in servicing imports do the maintenance for me but I think the dealership should be held responsible for it. I traded in my Lexus with 180k on it for the MB and I never had to go through all this with the Lex.

Koenig1

The checks are nothing.... It's the Replace Parts end that is serious cash!
Replace:
Air FilterE lement.... x2..... $100.
BrakeF luid.... $100
CabinA ir Filte/r Purifier.... $50.
Fluid- A/T ... tranny removal/fluid $400>
FluidF ilter- A/T... $75.
DIY prices!!!
I know some can find for less, but most Garages are going to charge more than those #'s, let alone dealers will double that!
Good luck..!

karlzx

How many liters of Brake Fluid do we need to flush?

Koenig1

Till it's clear/clean through each caliper!!! Not too much....probably 1.5 liter. if you are refering to my suggested $100., it would be any garage's charge... and that's on the cheap side!

karlzx

Thank you Koenig.
BTW, which brand of Brake Fluid you chose. Can't find DOT 4 Plus in market, although it is recommended byMB.