I have a 2013 C250 coupe that I've had for 13 months and it began experiencing the same problem since a few months after I picked it up. I was going to take it to the dealer but I never experienced the overflow problem and it went away. I figured it somehow corrected itself during the initial break-in period. Today it happened again with the puddle on the ground. Luckily I did not smell like gasoline afterwards.

The only thing I can determine is that most of the stations are Sunoco. I should preface that by saying that I nearly always use Sunoco because of the gas discount promotion Price Chopper is running. For those that don't know, every $50 in groceries at PC = a dime off per gallon up to 20 gallons. I got 20 cents off per gallon today, but worked hard to get my discount.

I'm going to take it to the dealer tomorrow after work to see what they say.

 

MB is not alone in this issue. The 2013 RAM 2500 diesel with the cap less fuel tank also does this. For most of us we work around it by inserting the nozzle as far as it can go and turning the handle to about the 5 or 7 O'Clock position. Also pump a little slower.

The suspicion is the nozzles at some of these pumps are about 1/4" too short, so the fuel splashes around the fill area by the nozzle and triggers the shut off.
Some have had success with a new air bypass tube, but it is not a 100% fix.

My guess is that whoever is engineering these tank fill inlets didn't do all their homework or thorough field testing before they sold them to manufactures.

 

I have had pump specific issues with both my diesel GLK and my petrol Caterham, 328i, Zed4.
The fuel station at Ramstein Air Base Germany said that the pumps are set to shut off with very little back pressure, As the EPA wants to prevent fuel spillage. And that they have had a lot of complaints about the pump handles clicking off. So I think that is the main culprit. At the off post European stations, I've never had an issue.

My Caterham has a very short filler neck (6-7 inches) and is very large (2-3 inches) and has no breather tube.

 

Are those nozzles in Europe different size than in US, meaning you can fill US spec car over there?

 

For me, it's very "pump style" centric. At least in Washington, Chevron pumps (and Safeway) work well, but Shell's I have problems with. (Interestingly, on our old car, Cadillac SRX, it was reverse.)

No such problems in Washington, which have basically no advanced vapor guards.

 

They are the same. But. One has to be careful as the gas nozzles are green and diesel is black. The opposite of the USA. And much more costly. I have fueled up all over Germany, Belgium, Netherlands, and with the GLK in Austria. Never had any shut off issues in four years other than at the Air Force base that uses EPA pumps.

 

I have this problem with my 2014 GLK 350 at the Esso station near Kleber Kaserne in Ktown :-(

 

An update. I still have the problem filling the car but for me it has always been Healy Vapor Recovery Nozzles that are set too sensitive. I usually fill at Costco but Healy nozzles at other stations have given trouble too. When filling up at Costco one day it clicked off every 3 seconds so I couldn't tell when it was actually full (as opposed to messing with me) so when it was really full I got a big back splash of fuel out of the fill tube. A fuel mess on the deck that they had to come wash down and clean up. The next time no problem. I wonder if it was my problem and others causing them to re-adjust? No one talking about it. I wonder if they realized they were stumbling over the dollars to pick up the pennies?

 

same issue for me with my C250 in california. I spoke with the dealership and the guy said its the specific Healy Vapor handle thats causing it and they have received a lot of complaints.

I find it hard to fathom that it works fine with all other cars and only messes up with mercedes. shouldnt there be a big uproar related to this. ?

I mean a car like mercedes and we cant fill gas in it?

 

I purchased a 2015 GLK350 last October and have encountered the same problem. I am unable to squeeze the fuel handle to the point the latch engages and the fuel flows on its own. I try to keep track of which pumps cause this but the best summary I can come up with is that I travel all around the Chicagoland area and have found that the Mobil stations on the tollways never work, a couple Amoco stations always seem to work and the rest I try seem to work about 40% of the time. Lately, except for one particular Amoco, I cannot remember being able to fill the tank at one go. I get tired holding the pump handle while I carefully try to slowly let the fuel flow. What happens is that I run out of gas while driving, stop to put a couple of gallons in then fill up when I get back to that Amoco. The dealership was not concerned and did not attempt to help or do research such as this website. I have owned many cars over the years and have never encountered this problem. At times when being caught for being in a hurry and having to deal with this, trading it in or selling has crossed my mind.

 

Same for me on european 2009 GLK, almost every gas station...I got use to fill it holding gun squeezed all the time during filling...once, when it worked properly, I forgot on gun inside and moved the car to the parking lot. Cost me more than 4000 NOK (almost 500 €) for new filling gun!

 

Mercedes definitely has bad fuel filler systems on all 204s (C/W/X). My 2013 C250 had the same problem too.

 

https://mbworld.org/forums/e-class-w...-pump-gas.html

see post #8

 

I have the same issue. Taking it into dealer tomorrow I cannot live like this it insane in 110 degree heat & time is precious.

 

Wendy, It's the EPA mandated ultra sensitive pump nozzles that is most likely the issue. No doubt because of the propensity of people to NOT pay attention to any thing other than their cell phones while filling & causing an over flow. I was having filling issues at the Air Base I lived near in Germany. It was a new station & thus new pumps. I have only occasionally had the issue since coming back to the USA.

 

My 2013 GLK250 has never been a problem, canada or usa pumps...

 

It seems to be hit and miss. It just depends on how sensitive the over fill function is set up on each pump. The EPA has deemed it necessary that filling stations do all they can to limit fuel spills from overfilling. Sensitive shut off nozzles are the end result of we the people not paying attention to what we are doing when filling up. But we tend (as a society) to be a bit brain dead and are very much a distracted populace (mostly by the smart phones & recalcitrant urchins)

 

i am sorry but i respectfully disagree with your assessment
at least here in california it's a mix of the mercedes fuel opening and the healy vapor nozzle and it has nothing to do with overflow.

i hv said it here or in some other thread, but i took my friends (non mercedes) car to the same pump where i had issues and found out that the nozzles goes in a lot deeper in his car than my c250. as a result of it going deeper in, the rubberized cover on the top of the nozzle covers the opening and doesn't allow any vapor to escape.

in my c250, it stays on the periphery and hence cuts off the pump when it senses the escape.

tilting the nozzle at an angle, and pressing it in solves the issue sometimes.
i spoke with my dealer and he said he has heard about this problem from multiple ppl and its the nozzle that is faulty.

i emailed mercedes customer service as well and got a call back from them saying they can't do anything about it.

it is unacceptable that they refuse to accept that its their fault. this almost calls for a class action lawsuit.
*ok i am being over the top here* but still :P
if all other makes work fine at gas stations and mercedes has an issue, then i am sorry to say but its not the nozzle's fault.

 

The nozzle I was having issues with was the standard style diesel pump nozzle. I also was having issues with the standard petrol pump nozzle when filling my Caterham at the same station as well as a few others in Germany. And the Caterhams 8 Gallon tank is as simple as it gets (see the posted picture) and has a three inch fuel feed with one bend and zero restrictions.

I have had no experience with filling in California as I have never filled up there. I have filled up in Idaho, Oregon & BC, Canada & have not had any issues, Not one. So clearly it is an issue with the government of California mandating that stations collect the vapor from filling up. Like most things the government does. They threw a wet blanket over the whole thing and just sits back and does nothing to rectify the mess they made.

Perhaps it would be more appropriate to sue Gov. Brown and have the vacuum vapor nozzles removed.

And I'm sure you are right that the issue is the healy vapor recovery system. The issue at hand with those types of pump nozzles is that if there is a restriction (a fault) in the pumps vapor capture system. I.E. Not pulling enough air from the tank and thus restricting the tanks ability to make room for fuel. It will create too high a pressure and shut of the fuel flow. So tell me then. how is it a problem that MB is supposed to solve? Is MB supposed to redesign their fuel tanks because of ONE nutty state?

 

is MB supposed to redesign their fuel tanks?
i would say yes, if all other cars work fine at those stations and only MB doesn't.

i have friends driving
audi, bmw, infiniti, toyota, honda, hyundai, mitsubishi to name a few and only MB has this problem with multiple pumps in this area.

as i explained before, its a question of the outside edges of the fuel tank opening to be big enough for the haley pumps to be inserted properly and the problem is solved.
only the MB one has a lil smaller radius which prevents it from happening. all other cars work fine.

yes, i can blame the govt for mandating the use of these pumps and it didn't work with 90% of the cars and only worked with 10%. in this case, it works with almost all except MB. so sorry but MB is at fault here.

 

From one video it seems like you did not press the filler all the way to the hole. You need to press it more.

 

I don't have problem described.

But I do have a small problem opening the filler flap! Maybe I should read the manual, but pushing on it doesn't release it. I have to try and get my finger nails under the edge to get to open

admittedly

 

I have finally solved this problem permanently. I wish I could take credit but an attendant at a Costco station gave me guidance.
Push the nozzle all the way in until the spring in the hood is fully compressed. Then turn the nozzle clockwise to the 8:00 position - about 45 degrees to the left.
I have found it might click off once when I'm totally empty but even that is rare.
I can usually fill at full flow rates now without false click offs.
All the nozzles I've used are Healy nozzles.

 

My brother was finding it impossible to fill his 2000 CLK55. The pump would click off right after it started, every time.

He tried bypassing the charcoal canister (as recommended by many) and checking all the lines to make sure they were clear and still no luck. It got to the point where the care was almost useless.

This problem existed, but got worse after the dealer removed the engine for a major repair. The repair sidelined the car for a few weeks, and when he got it back the filling problem was extreme.

The solution: replacing the bypass valve unit near the charcoal canister. This valve is energized (closed) when the car is running and opens when the car is off for filling.

The problem is that the rubber seat in this valve assembling becomes sticky and does NOT open up as it should to allow venting when its solenoid is not energized. (I guess the stickiness of the seat is too much to be overcome by a spring or the force of the solenoid.) The stickiness was tolerable until the car sidelined for a bit, then I guess it was stuck in the closed position due to lack of force from the open solenoid and degradation of the rubber surface providing the vapor seal. It seemed poor, but usable as long as it was being exercised. Once the car sat for a while the adhesion was just too much and it would rarely open to permit proper venting.

Many of the articles about this problem blame it on the US$500 charcoal canister being fuel soaked from top-offs, and and recommend bypass or replacement. Similar articles talk about cleaning or removing the filter media that is part of this electric vent valve. In his case, undoing the recommended bypass of the canister (returning it to factory setup) and installing a new valve solved his headache.

One last annoyance is that the valve assembly is made with either a straight or 90 degree port and the VIN number won't tell you which one you need. Sadly, you have to remove the fender lining to see what you have so you know what to order. In the end, a $150 valve unit solved the problem and he can now sit in his car while the pump fills at full speed.

Hope this helps others.

 

Im new the whole ideas of forms. Im stuck with an issue and may have a few alternatives but would appreciate others opnions as well, people more experienced with these kind of things.

The fuel filler neck in my c207 (2010 e550 coupe) has a whole about 2 by 3 inchs. So when i fill up fuel with the nozzle all the way down it leaks, but when pumping slowly i can get most of it in, aboout 95%.

The only place to find a fuel filler neck is at the dealership and they only sell the entire gas tank for over 2K. I did my research and no one sells the hose, unless its a DIY.

My idea was to get about 2 ft of hose from the local parts shop, cut it down the middle, wrap it around the hose, and clamp it. This will tighten it, but a sealent should still be used around the edges of the new hose overlapping the old one to assure no air is going through. I have a gasoline proof product i had in mind to use.

Am i crazy for trying this? any other ideas? A new gas tank with the labour would cost right around 3500. Requires to droo sub frame to get to it.