GLK-Class (X204) Produced 2008-2014

vibration while accelerating

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Old Feb 22, 2015 | 10:35 PM
  #1  
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GLK 350
Question vibration while accelerating

Hi everyone,

Anyone else have this problem?

While accelerating under moderate load (such as going uphill at 70 mph or accelerating from a stoplight from 0 to 45) the car shudders and vibrates. It feels almost exactly like hitting the rumble strip on the side of the highway. Cruises fine with no vibration. Also under light or very heavy acceleration , there is no vibration.

It's my wife's car, so I don't drive it every day. I first noticed some vibration about a year ago, but it was very minor so I discounted it as insignificant. Now it's very pronounced and annoying, not to mention unnerving.

2011 GLK 4matic with about 48,000 miles.

What should I check first?: CV joints, front and rear differentials, rear shaft, hangar bearing, front shaft?

or....

Should I start a savings fund for a new transmission?
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Old Feb 23, 2015 | 09:16 AM
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350 GLK, C280
Sounds like trasfercase/differential problem
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Old May 3, 2015 | 05:43 PM
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Follow up to my original post:

Took the GLK to the dealer. Even though the three year warranty had expired MB covered the cost of the part. My total cost including diagnosis was under $600 dollars.

The faulty part was a "planet carrier" according to the dealership. They were able to remove it from the transmission and replace it with a new part.

One more note on the diagnosis: before the repair the vehicle vibrated/shook while making tight turns at low speed, such as when parking. I had thought this was normal for a 4matic, but the repair completely eliminated that issue. The vibration while shifting started slowly a year before becoming very pronounced.

IMO:
1. check for transmission vibration very carefully before buying a GLK
2. get the extended warranty
3. do not tow with this vehicle

Best wishes to you all
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Old Nov 14, 2016 | 03:12 PM
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I am having similar problem. Just got back from a trip to Toronto and back. About 165 miles/266km each way. Smooth highway driving.

What happens, is that if we are driving at say 60mph/100km/hr and then accelerate to say 110km/hr, there is a shudder. Not as noticeable if driving at say 80km/hr. This shudder is very re-produceable.

I will be taking car in to dealer, but just wondered how many others have noticed the same thing. And if repaired, was it the same problem as Brad reported?
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Old Nov 15, 2016 | 04:36 PM
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Had the same problem this summer. They replaced a solenoid that locks up the transmission for better fuel economy. On the plus side warranty covered it and got the fluid changed (required once only during the life of the vehicle) for free.
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Old Nov 16, 2016 | 03:36 AM
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Originally Posted by Gt. Dane
...got the fluid changed (required once only during the life of the vehicle)...
I would humbly advise you to rethink that requirement for the sake of your transmission's health :-)
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Old Nov 16, 2016 | 01:40 PM
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2009 GLK 220 cdi
Originally Posted by shadenfroh
I would humbly advise you to rethink that requirement for the sake of your transmission's health :-)
EXACTLY!!! I advise to change fluid in automatic transmission every 60k kms...
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Old Nov 17, 2016 | 02:41 AM
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I thought that MB USA stopped with this nonsense a while ago and started recommending regular changes of the oil. Or was the single fluid change just a means to postpone the transmission failure till warranty runs out?
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Old Nov 17, 2016 | 07:18 AM
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FIrst I hear that you should change the transmission/transfer case fluid more than the manufacturer recommends. Any examples to support the case for more frequent service than MB recommends?
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Old Nov 17, 2016 | 07:47 AM
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Plenty of examples around this very forum. Search around and you'll find countless threads on the topic. Plenty of ruined transmissions around the world. There are also plenty of million-mile 722.6 that have enjoyed regular service. The early 722.9 has its (well documented) issues, but is pretty robust too.

Of course if you strongly believe in what MB says, you may not be persuaded. It's up to you to decide how you maintain your car. The general consensus is that the "filled for life" policy and its successor - the "one change" - are some of the worst examples of cost-cutting by MB and a regular service interval should be followed instead in order to get the most of this fantastic transmissions.
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Old Nov 17, 2016 | 06:01 PM
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Originally Posted by Gt. Dane
Had the same problem this summer. They replaced a solenoid that locks up the transmission for better fuel economy. On the plus side warranty covered it and got the fluid changed (required once only during the life of the vehicle) for free.
I took car in today. (it is under warranty) They could replicate the problem, but blamed it on tires. They say one rim is bent, one tire has a shifted belt and other three have flat spots. Recommend new tires plus one new rim!

The service manager told me that they tested car and that solenoid on torque converter was working. But invoice doesn't say that.

I have driven this car every km it has been driven. Just 29k km (18k mi) in 3 years. Almost all highway driving between our home in Canada and South Carolina plus occasional trip to Toronto. Never have hit a pothole. Tires and rims appear as new with very low wear and no scuffs.

They suggested I buy one new rim and one new tire for $1000+ to see if that is the problem. I am not doing that!

I may take the car in to a specialist tire company that has been here for 50+ years and have them double check it.

Other than that, not sure what to do. Maybe try another dealer?
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Old Nov 19, 2016 | 03:21 PM
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Find an indy tire shop with a hunter road force balance machine

That will rule out a bent rim or any other tire problems
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Old Nov 19, 2016 | 09:03 PM
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Originally Posted by drewcwsj
Find an indy tire shop with a hunter road force balance machine

That will rule out a bent rim or any other tire problems
Almost everyone has those these days - probably including the dealer who recently installed a tire shop. I will get second opinion anyway.
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Old Nov 19, 2016 | 11:27 PM
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Originally Posted by Gt. Dane
Had the same problem this summer. They replaced a solenoid that locks up the transmission for better fuel economy. On the plus side warranty covered it and got the fluid changed (required once only during the life of the vehicle) for free.
Dealer seems to know something about this, but I don't think they did a proper road test. Was there anything on the invoice such as a job number or other info about their diagnostics that I might be able to refer my dealer to?
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Old Nov 20, 2016 | 03:51 PM
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Originally Posted by 107123210
Dealer seems to know something about this, but I don't think they did a proper road test. Was there anything on the invoice such as a job number or other info about their diagnostics that I might be able to refer my dealer to?
Invoice says "replaced clutch lockup solenoid. Adapted.

Job number MB Halifax, NS might be 92005 (nothing on the invoice says job#)

Prt #220-277-09-98

Hope this helps. My symptoms were exactly like yours - shudder like going over a rumble strip when starting up a slight incline at highway speed/ shudder when accelerating to pass, both for a few seconds per incident. Maybe go with the tech for the road test next time.
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Old Nov 20, 2016 | 08:12 PM
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Originally Posted by Gt. Dane
Invoice says "replaced clutch lockup solenoid. Adapted.

Job number MB Halifax, NS might be 92005 (nothing on the invoice says job#)

Prt #220-277-09-98

Hope this helps. My symptoms were exactly like yours - shudder like going over a rumble strip when starting up a slight incline at highway speed/ shudder when accelerating to pass, both for a few seconds per incident. Maybe go with the tech for the road test next time.
Great - Thanks for that Gt. Dane.
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Old Nov 22, 2016 | 02:15 PM
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Not getting anywhere with this. We had our first snowfall of season yesterday - Tires shops are booked at least 2 weeks ahead, mainly installing snow tires.
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Old Nov 25, 2016 | 09:18 AM
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Originally Posted by 107123210
Not getting anywhere with this. We had our first snowfall of season yesterday - Tires shops are booked at least 2 weeks ahead, mainly installing snow tires.
If tires or wheels were the problem the vibration should occur all the time, not just when accelerating. Do you have winter tires on separate rims or any friends you could swap a wheel with? Any other dealers around?
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Old Nov 25, 2016 | 11:35 PM
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Originally Posted by Gt. Dane
If tires or wheels were the problem the vibration should occur all the time, not just when accelerating. Do you have winter tires on separate rims or any friends you could swap a wheel with? Any other dealers around?
I have no spare rims, but dealer could have tried that. They likely have some used cars they could have borrowed from.

I took wheel they said was bad off. First measured it every which way. Could not find any out of round in rim or tire. Took it to shop with Hunter Road Force balancer - they found it needed balancing, but saw no run-out. I still need to take car on highway and see if the balancing made any difference. (Did that and shudder still there)

It's going back to dealer next week and we will road test again. I sent them your note.

Last edited by 107123210; Nov 27, 2016 at 06:58 PM.
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Old Nov 28, 2016 | 11:09 AM
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Originally Posted by 107123210
I have no spare rims, but dealer could have tried that. They likely have some used cars they could have borrowed from.

I took wheel they said was bad off. First measured it every which way. Could not find any out of round in rim or tire. Took it to shop with Hunter Road Force balancer - they found it needed balancing, but saw no run-out. I still need to take car on highway and see if the balancing made any difference. (Did that and shudder still there)

It's going back to dealer next week and we will road test again. I sent them your note.
Wondering if they road tested it at highway speeds. Never noticed a problem with my wife's until we went on a road trip.
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Old Nov 28, 2016 | 09:26 PM
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Originally Posted by Gt. Dane
Wondering if they road tested it at highway speeds. Never noticed a problem with my wife's until we went on a road trip.
I am pretty sure they did not. But they will this Thursday. They are also going to install a new fuel filter. Should have been done on the 3rd service but was not.

We also only noticed the vibration on a recent longer trip.
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Old Dec 1, 2016 | 05:30 PM
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So car was checked out again today. By driving on highway (with me) , the car shuddered/vibrated as described. They said they later took it out again with instruments that showed how torque clutch locked or not. Again confirmed problem.

They plan on changing the torque converter. I suggested problem might be the control solenoid, but they seem to want to do the expensive repair first and if that doesn't work, then the solenoid (which is a small job). This based on previous experience that torque converter is usually the problem.

Waiting for parts now.
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Old Dec 2, 2016 | 04:12 PM
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Originally Posted by 107123210
So car was checked out again today. By driving on highway (with me) , the car shuddered/vibrated as described. They said they later took it out again with instruments that showed how torque clutch locked or not. Again confirmed problem.

They plan on changing the torque converter. I suggested problem might be the control solenoid, but they seem to want to do the expensive repair first and if that doesn't work, then the solenoid (which is a small job). This based on previous experience that torque converter is usually the problem.

Waiting for parts now.
Your issue is what puts people off entire brands and dealers. Glad you are getting it fixed and happy mine isn't having that problem, yet. But it's annoying that you went there and they blamed tires first. How many trips did you make? Time off work to ride with techs? Why should any customer have to deal with that? These days, a Mercedes really doesn't offer anything over a Honda or Ford. I feel like the "extra" money we pay should be redeemed in customer service. I guess it's annoying because when I have to ride with techs, I feel like I should be getting paid too. If I am helping you do your job...I'd like the hourly labor rate!

Hope it's all fixed this time.
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Old Dec 3, 2016 | 11:23 AM
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Originally Posted by spyked
Your issue is what puts people off entire brands and dealers. Glad you are getting it fixed and happy mine isn't having that problem, yet.
I am disappointed that something like this would occur after under 30k km (18.3k miles) Unfortunate the dealer will have to start messing with the transmission on what is an almost new car. I just hope they get everything back the way it should be. We will soon be leaving in GLK on a long trip.
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Old Dec 9, 2016 | 05:39 PM
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Got the GLK back today. They replaced the torque converter. Tested car and it seems the vibration and shudder have gone! Glad I didn't have to pay for the repair!
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