newly purchased GLK350 - was this a mistake?
We get the unit home and about the second day of driving it we noticed it started to have a vibration on start up. I did notice it would go away when the car was warm so I didn't think much of it. A day later it was worse.
Took the car into the MB service center and they tell me that the motor mounts and transmission mounts needed to be replaced. Also that the belt tensioner and belt was starting to make some noise. None of this was noticed on the test driver or noted in the report from the service center.
So now we are fixing those two issues but I'm a bit annoyed it wasn't in the service records as something to be monitored. The brake flush and transmission flush were both noted and when I mentioned that to our service guy he ran the records and said neither of those two were needing to be done.
Is the previous owners service department negligent? We had called them repeatedly with no response. I am a bit upset ..more so with myself I didn't investigate it more before purchasing.
One of the tires was also nearing its end and causing a slight vibration I think I'll be upgrading to Pirelli P Zero 245/R45 20 tires. It has Pirelli Scorpion Zero Asimmetrico 235/R45 20 on it currently. I've read through the staggered tire thread a bit and its good info if not a bit over my head at this point. Just wanting something with low road noise but good with traction in the rain.
Sorry for the long story. Here is the car.
Your wheels are 19 inch, not 20 inch.
I recently went with a set of Pirelli Scorpion Verde Plus, I was looking at the P-Zero but the Verde Plus seems to be better overall when it comes to mileage and comfort in the reviews I got so went with that and have been very happy with them for the last 8k, I went with 235/55/19.
How much did you pay if you dont mind telling us.
Last edited by AzCamel; Feb 16, 2017 at 10:32 PM.
That is actually on the quote the guy sent me. I figured as much about the mounts. We already have them being fixed. Should get it back tomorrow. Then off to get some new tires. I'll check out your recommendation. Thank you. Do you have a picture of yours?
$14k for the car.
edit. nevermind I just saw your car in the pic thread.
Last edited by Jett; Feb 16, 2017 at 10:47 PM.
That is actually on the quote the guy sent me. I figured as much about the mounts. We already have them being fixed. Should get it back tomorrow. Then off to get some new tires. I'll check out your recommendation. Thank you. Do you have a picture of yours?
$14k for the car.
here is my tire review.
https://mbworld.org/forums/glk-class...de-s-plus.html
Last edited by AzCamel; Feb 16, 2017 at 10:56 PM.
https://mbworld.org/forums/glk-class...de-s-plus.html
Last edited by AzCamel; Feb 16, 2017 at 10:56 PM.
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lol..yeah thanks I can do the math. I just expect the MB Service guy at the dealership to actually know what the hell he is doing. Guess we will have a pointed conversation tomorrow. Like I mentioned this is my first experience with owning one and was just going by their recommendations. It was actually one of the first things I asked them to check on to see if it needed to be done and response was it didn't.
We get the unit home and about the second day of driving it we noticed it started to have a vibration on start up. I did notice it would go away when the car was warm so I didn't think much of it. A day later it was worse.
Took the car into the MB service center and they tell me that the motor mounts and transmission mounts needed to be replaced. Also that the belt tensioner and belt was starting to make some noise. None of this was noticed on the test driver or noted in the report from the service center.
So now we are fixing those two issues but I'm a bit annoyed it wasn't in the service records as something to be monitored. The brake flush and transmission flush were both noted and when I mentioned that to our service guy he ran the records and said neither of those two were needing to be done.
Is the previous owners service department negligent? We had called them repeatedly with no response. I am a bit upset ..more so with myself I didn't investigate it more before purchasing.
One of the tires was also nearing its end and causing a slight vibration I think I'll be upgrading to Pirelli P Zero 245/R45 20 tires. It has Pirelli Scorpion Zero Asimmetrico 235/R45 20 on it currently. I've read through the staggered tire thread a bit and its good info if not a bit over my head at this point. Just wanting something with low road noise but good with traction in the rain.
Sorry for the long story. Here is the car.
Anyway..got it back from the MB dealer service department today and it drives like a dream. Will be finding some new tires for it but the wife is extremely happy with the vehicle. She can now chauffeur the border collie around in style.






