2012 GLK won't start
#1
Newbie
Thread Starter
2012 GLK won't start
I ran into a problem about a week+ back. After driving the car to a mall and it won't start on the return trip home around 9PM. Simply died on me, was so frustrated as there was no warning signs and I had changed the Key Battery just a week back. I called Mercedes Help line and they tried to jump start but it won't work. Interior lights can be turned on and Radio/CD is working and I can charge my phone as well. The service technician confirmed that battery (about 16 months old) is in very good shape after checking with volt meter. Had to tow the car to dealership the next day. Surprisingly the tow driver manged to start the GLK after arriving at the dealership.
Mercedes dealership kept the SUV for more than week for diagnosis and couldn't find anything wrong, their attempt to reproduce the issue were not successful. I am still under warranty and would like to get any defect fixed before my warranty expires. Any suggestions / experiences related to this on what might have caused this one.
Report from Dealer
Mercedes dealership kept the SUV for more than week for diagnosis and couldn't find anything wrong, their attempt to reproduce the issue were not successful. I am still under warranty and would like to get any defect fixed before my warranty expires. Any suggestions / experiences related to this on what might have caused this one.
Report from Dealer
#2
Member
I am guessing it could be the ESL, but I don't believe the technicians from mercedes didn't find out...did the steering wheel unlock when you put the key in? Or do you have keyless go?
#3
Newbie
Thread Starter
I have keyless, push start option. But I did try with Key as well, I am not very sure, but I don't believe that the steering wheel got locked.
#4
I had a similar problem occur today. Moved the car around the driveway. Came back a couple hours later to move it again... turn the key over and nothing happens. Nothing happens in the ignition or on position, car does not crank over. Checked all the fuses that could be related and nothing is blown. Any thoughts? Reading about failed EIS systems... key still locks and unlocks the car no problem.
#5
Member
I had a similar problem occur today. Moved the car around the driveway. Came back a couple hours later to move it again... turn the key over and nothing happens. Nothing happens in the ignition or on position, car does not crank over. Checked all the fuses that could be related and nothing is blown. Any thoughts? Reading about failed EIS systems... key still locks and unlocks the car no problem.
#7
Steering wheel is unlocked with our without the key in the ignition. I hear 3 sets of double clicks, sounds like a relay is trying to energize but failing, and retrying. I'm thinking the ESL failed in the unlock position. Thoughts?
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almac04 (07-19-2019)
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#10
Newbie
Thread Starter
It is the same case with my GLK as well. The steering wheel is not locked, and as soon as the tow to dealership is complete, the tow driver was able to start the car with in few seconds while he was checking car on upper deck. The tow driver never mentioned that the steering wheel is locked while loading the vehicle to top deck.
Last edited by ArtistDrive; 01-08-2019 at 08:50 PM. Reason: typo
#11
Member
If the steering wheel is unlocked even the key is out from ignition, then you have emulator for els or els failed or eis failed...you need at least error code reader or mercedes diagnostic tool to read error codes...
#12
Newbie
Thread Starter
I had a similar problem occur today. Moved the car around the driveway. Came back a couple hours later to move it again... turn the key over and nothing happens. Nothing happens in the ignition or on position, car does not crank over. Checked all the fuses that could be related and nothing is blown. Any thoughts? Reading about failed EIS systems... key still locks and unlocks the car no problem.
Now dealer is checking the vehicle and said steering lock could be the problem and will replace it (as I am still under warranty)
My problem seem to be very similar to the condition listed in this video :