Rear Differential exploded 2011 GLK350
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Newbie
Joined: Aug 2020
Posts: 12
Likes: 8
From: North Carolina
2016 GLE 350 4Matic , 2014 GLK 250
Rear Differential exploded 2011 GLK350
On the 20th of December experienced bang sound and loosing power - dealer advised on the 22nd our rear differential "exploded". We have 112K on it, have had it serviced and it's been a great vehicle. Dealer is stating it's $3800 to replace the rear differential. Open a case with MBUSA and they have been in discussions with the dealer. We are driving a loaner, what is realistic to expect to hear back from the dealer? We have a 2014 GLK250 Blue tech and 2016 GLE350, have been driving Benz since 1997. Any suggestions besides paying outright the $3800? Thanks.
MBWorld Fanatic!
Joined: Sep 2015
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2013 glk 350
What happen with Mb and the 3800?
if you do get your own differential contact Fcp Euro and have them send you the gaskets and new oil, that will likely save you even more, and you will know you got the right stuff.
if you do get your own differential contact Fcp Euro and have them send you the gaskets and new oil, that will likely save you even more, and you will know you got the right stuff.
Super Member
Joined: Dec 2008
Posts: 554
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From: USA
2021 GLE450W4 SUV
On the 20th of December experienced bang sound and loosing power - dealer advised on the 22nd our rear differential "exploded". We have 112K on it, have had it serviced and it's been a great vehicle. Dealer is stating it's $3800 to replace the rear differential. Open a case with MBUSA and they have been in discussions with the dealer. We are driving a loaner, what is realistic to expect to hear back from the dealer? We have a 2014 GLK250 Blue tech and 2016 GLE350, have been driving Benz since 1997. Any suggestions besides paying outright the $3800? Thanks.
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MBWorld Fanatic!
Joined: Sep 2015
Posts: 2,585
Likes: 343
2013 glk 350
I think 3800 is a fkn rip off, go buy a used diff off eBay , install might be 2-300, you might get the whole job done for 499$. Yea you got a mb loaner, now they have your glk, call now to find an independent shop that will swap it out, order the diff.
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Senior Member
Joined: Feb 2020
Posts: 491
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From: Lac Ste. Marie, Quebec
2006 Alfa Romeo Brera, 2010 GLK350, 2018 BMW 640i GT, 1997 Subaru SVX, 2012 Moto Guzzi Norge GT8V
$3,800 is insane for that car. The whole car is only worth a bit more than twice that.
MBWorld Fanatic!
Joined: Jul 2012
Posts: 1,369
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From: WI
GLK 250
Bill, I recommend you don't waste your money at the stealership. If you had warranty it would be a different issue. There's nothing unique about a rear diff on a Benz, so a good independent Euro shop should be able to fix it for less than half what the stealer is charging.
Even with paying for a tow out of the stealership and into an Indy shop you will be coming out ahead.
I wouldn't authorize any work and just get it out of there. They're probably trying to figure out what kind of lowball trade-in offer they could make you so that you'd swap the GLK for a new car. Don't fall for it.
Even with paying for a tow out of the stealership and into an Indy shop you will be coming out ahead.
I wouldn't authorize any work and just get it out of there. They're probably trying to figure out what kind of lowball trade-in offer they could make you so that you'd swap the GLK for a new car. Don't fall for it.
Newbie
Joined: Aug 2020
Posts: 6
Likes: 0
From: Durham NC
2016 GLE 350 4matic
We have owned several M-B’s, we had them serviced and we plan to buy another one. Had it serviced and the differential failed - why wouldn’t I ask.
Newbie
Joined: Aug 2020
Posts: 6
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From: Durham NC
2016 GLE 350 4matic
Update/ plan
Thank you all for the feedback and advice
Newbie
Joined: Aug 2020
Posts: 6
Likes: 0
From: Durham NC
2016 GLE 350 4matic
Received a good will adjustment on the rear differential , was told the front differential has a leak. $2200 to replace. Isn’t unusual for the rear and front differentials to fail at the same time. We’ve put 112K miles on it or about 12K a year. ARe there any TSB’s or threads on differentials failing ? Than you for the advice.
MBWorld Fanatic!
Joined: Sep 2015
Posts: 2,585
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2013 glk 350
No it’s not common, go on eBay , there are maybe 100 for sale for a few hundred $ from totaled glks , if there was demand the price would be 4x higher. But a leak should be easily fixable, if not buy a used unit.
Senior Member
Joined: Feb 2018
Posts: 482
Likes: 140
GLK250 ML350
It very labour intense when it comes to replace differential. I believe it has to remove the axle. Depends how serious the leak is, just replace the fluid more often and over filled little bit. Mine front diff is leaking, but not serious at all. I now planned change my diff oil every two years
