GLK-Class (X204) Produced 2008-2014

2014 Keyless Go issue

Old Dec 16, 2023 | 09:35 AM
  #1  
Stevemillermd's Avatar
Thread Starter
Newbie
 
Joined: Dec 2023
Posts: 7
Likes: 2
2014 GLK 350
2014 Keyless Go issue

I'm new to this forum and would appreciate any help regarding a Keyless go problem. I've done a search on the forum but can't find an answer. I bought a used 2014 GLK350, the previous owner said he never tried the Keyless Go but when I tried it I got the "Insert key" message and it wouldn't start. I have replace the batteries in both fobs with CR2025, tried a new push button, replace the auxiliary battery (it went bad anyway), blew out the key hole with compressed air in a can and still nothing. The fob unlocks all the doors and starts the car when inserted, but no luck with the push button. Is there a possibility it's a module or antenna?
Thanks
Reply
Old Dec 16, 2023 | 11:27 AM
  #2  
Bill F's Avatar
Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2007
Posts: 163
Likes: 53
From: Surrey B.C.
2013 GLK 350 4 matic
Do the car doors both lock and unlock without the key? Did you not notice the push button start did not work on your tst drive?
Reply
Old Dec 16, 2023 | 12:14 PM
  #3  
Stevemillermd's Avatar
Thread Starter
Newbie
 
Joined: Dec 2023
Posts: 7
Likes: 2
2014 GLK 350
Originally Posted by Bill F
Do the car doors both lock and unlock without the key? Did you not notice the push button start did not work on your tst drive?
All the doors lock and unlock with the fob, doesn't do any sort of proximity unlock if that's what you're referring to. Unfortunately we didn't try the push start button on the test drive, and since this was our first Mercedes I wasn't familiar with the Keyless go push button. The owner (2nd owner) did say that he had never tried it though.
Thanks
Reply
Old Dec 16, 2023 | 01:14 PM
  #4  
Bill F's Avatar
Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2007
Posts: 163
Likes: 53
From: Surrey B.C.
2013 GLK 350 4 matic
If you do not have the proximity lock and unlock you probably do not have push button start as an option. Sorry.
Reply
Old Dec 16, 2023 | 04:31 PM
  #5  
John CC's Avatar
MBWorld Fanatic!
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jun 2021
Posts: 1,928
Likes: 524
From: New Hampsha
'17 GLS450, '14 GLK250, Grandpa's Roadster
I don't have keyless go on the GLK, but on the GLS you have to pull the door handle as if you were trying to open the door (you are!) to get it to unlock. You also have to touch the outer face of the handle to lock; it's proximity enabled, but not actuated. The key must be near but outside to lock or unlock.

Check the build sheet for code 889.
Reply
Old Dec 16, 2023 | 08:11 PM
  #6  
Bill F's Avatar
Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2007
Posts: 163
Likes: 53
From: Surrey B.C.
2013 GLK 350 4 matic
The outer face has a small rectangle that I normally just swipe with the back of of hand to lock the car. To unlock I just have to touch the inside of the handle with no pressure at all . Wait a fraction of second and then pull to open.

The hatch has to be opened but the switch at the back if the key is close by. Would like the foot swipe that other cars have,, but those owners complain about it.
Reply
Old Dec 17, 2023 | 11:49 AM
  #7  
John CC's Avatar
MBWorld Fanatic!
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jun 2021
Posts: 1,928
Likes: 524
From: New Hampsha
'17 GLS450, '14 GLK250, Grandpa's Roadster
My understanding the little square on the door handle is the IR target for the "windows up" function. Point the fob at the square and hold the lock button down and all the windows go up. Press and hold unlock and they all go down. (You don't need keyless go to have this feature.)

Last edited by John CC; Dec 17, 2023 at 11:52 AM.
Reply
Old Dec 17, 2023 | 03:30 PM
  #8  
calder-cay's Avatar
MBWorld Fanatic!
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jun 2021
Posts: 1,013
Likes: 281
From: South Texas
2014 GLK350 base model (active) ; 2001 E320 base (retired); 2001 Wrangler soft-top
A couple articles might be of interest (nope, zero affiliation with either place ) ...

https://www.mbontario.com/mercedes-benz-keyless-go/

... and

https://www.mercedesalexandria.com/w...nd-keyless-go/
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-1

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-2

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-3

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-4

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-5

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-6

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-7

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-8

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-9

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
Old Dec 17, 2023 | 11:20 PM
  #9  
Bill F's Avatar
Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2007
Posts: 163
Likes: 53
From: Surrey B.C.
2013 GLK 350 4 matic
Originally Posted by John CC
My understanding the little square on the door handle is the IR target for the "windows up" function. Point the fob at the square and hold the lock button down and all the windows go up. Press and hold unlock and they all go down. (You don't need keyless go to have this feature.)
Ooops you are right I just swipe my back of hand across the IR and the door locks, I guess it is all the door handle that is sensitive.
Reply
Old Dec 18, 2023 | 02:32 AM
  #10  
Odd Piggy's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2013
Posts: 2,349
Likes: 696
2021 GLB250 FWD, 2023 GLA250 FWD, 2013 C250, 2015 GLK350, 2005 ML350SE, 2003 E320
The build sheet, also referred to as the data card, that @John CC mentions can be obtained by going to

lastvin.com

and entering your VIN.
Reply
Old Dec 19, 2023 | 11:59 AM
  #11  
andreigbs's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2012
Posts: 1,369
Likes: 319
From: WI
GLK 250
If you have keyless go, your trunk will have 2 buttons: one to close and one to close AND lock. Otherwise you'll just have one button = no keyless go, no push button start capability.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 07:51 AM.

story-0
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-1
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-2
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-3
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-4
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-5
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-6
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-7
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-8
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-9
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE