2014 GLK 350 engine problems




I would hope not, but some dealers have been guilty of finding problems that are much greater than what an older car is worth to convince the owner to buy a new one. You will be into this 10 year old GLK for $23,300 after all this work. That’s the price of a new RAV4. This bears more investigation.




Number 2, I'm a bit confused. Are you stating they initially quoted $5k, then the rattling started before the fix, so they gave you a new quote for $13,400?
Or did they do one fix for $5k, then the rattling happened after that $5k fix, and now quote an additional $13,400 for a 2nd fix??
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Unfortunately, we don't know nearly enough about the car nor what other options you have available to you. Having it dealer-serviced was no guarantee of anything other than getting overcharged regularly; a good Euro Indy shop would've been my preference rather than MB stealership. Unless you can tow it elsewhere for a 2nd opinion, your only options are to haggle with them to cover some of the costs (since it was dealer maintained) under goodwill, or just trade it in for something else.
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Have they already disassembled the engine to look at it? If not, that’s a worst case estimate and if you agree to it, they could then open it up, fix only what’s needed, and charge you for the whole job. Some will do that, some won’t.
What I noticed:
That is not the “official” MBUSA repair documentation format. They’re using Zerex antifreeze, which is very unusual for a dealer, although that is mechanically okay.
What I know:
When the camshaft adjuster goes bad, the camshaft does not need to be replaced. If the adjusters are actually bad, the timing will be off and a DTC will be set and the CEL will come on. An engine with 155k miles on it does not need all its components brought up to factory tolerances — it’s an SUV, not a commercial aircraft. If I was doing this job (I don’t do outside work), I would let the customer know this could be the total and inform along the way as to what could be used and what must be replaced.
I won’t repeat @andreigbs comments because I essentially agree. With a vehicle that old, an MB dealer is going to wholesale it to an auction house unless it’s an absolute gem that they think they can sell quickly for a nice profit.
Good luck going forward.





