GLS Class (X167) Produced 2020 to present

Homelink not working consistently...

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Apr 9, 2020 | 10:11 AM
  #1  
CaptDawg's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2020
Posts: 44
Likes: 9
2020 GLS450
Homelink not working consistently...

Ok, so this has me stumped. I have successfully synced my GLS homelink in the mirror to work with my Liftmaster garage door, and it will work for multiple days. Then it randomly stops working and I have to reset it all back up again. Is this is a multiple profile situation when my wife gets in and changes to her profile and I change back to mine? It hasn't been consistent in length of time either. First time it worked for 6 days before not working and this last time only 3.

Any tips and tricks would be greatly appreciated. I have only followed the instructions in the manual.
Reply
Old Apr 9, 2020 | 12:02 PM
  #2  
GregW / Oregon's Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2003
Posts: 6,770
Likes: 1,264
From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
Homelink issue

Originally Posted by CaptDawg
Ok, so this has me stumped. I have successfully synced my GLS homelink in the mirror to work with my Liftmaster garage door, and it will work for multiple days. Then it randomly stops working and I have to reset it all back up again. Is this is a multiple profile situation when my wife gets in and changes to her profile and I change back to mine? It hasn't been consistent in length of time either. First time it worked for 6 days before not working and this last time only 3.

Any tips and tricks would be greatly appreciated. I have only followed the instructions in the manual.
I don't believe Homelink is tied into the profiles.
Reply
Old Apr 9, 2020 | 12:14 PM
  #3  
joejones81's Avatar
Member
 
Joined: May 2012
Posts: 171
Likes: 67
From: Suburbs of NYC
Awaiting a 2021 GLS580
This sounds similar to issues that affect all the automotive built-in garage door openers. The garage doors occasionally replace the cryptographic keys for security so when you link your car’s opener I’m pretty sure you need to click a button on the garage door motor unit (~learning button) so that when it replaces the key it knows to send the new key to the car’s opener for subsequent use.
Reply
Old Apr 9, 2020 | 12:18 PM
  #4  
GregW / Oregon's Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2003
Posts: 6,770
Likes: 1,264
From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
Rolling code openers

Originally Posted by joejones81
This sounds similar to issues that affect all the automotive built-in garage door openers. The garage doors occasionally replace the cryptographic keys for security so when you link your car’s opener I’m pretty sure you need to click a button on the garage door motor unit (~learning button) so that when it replaces the key it knows to send the new key to the car’s opener for subsequent use.
AFAIK, all rolling code openers change the code with every use, so that wouldn't explain why it would work for several days and then not.
Reply
Old Apr 9, 2020 | 03:35 PM
  #5  
joejones81's Avatar
Member
 
Joined: May 2012
Posts: 171
Likes: 67
From: Suburbs of NYC
Awaiting a 2021 GLS580
Originally Posted by GregW / Oregon
AFAIK, all rolling code openers change the code with every use, so that wouldn't explain why it would work for several days and then not.
Even if it were to change the code each time, the car based opener will likely store a whole bunch of rolling codes (cryptographic keys) and if it doesn’t eventually get an updated batch of codes from the garage control unit then eventually the set it has will no longer be useful.

See https://en.m.wikipedia.org/wiki/Rolling_code
Reply
Old Apr 9, 2020 | 03:39 PM
  #6  
SteveE400's Avatar
Super Member
10 Year Member
Liked
 
Joined: Sep 2015
Posts: 725
Likes: 189
From: Chicago area
2015 E400 and 2015 GLK350
Originally Posted by joejones81
Even if it were to change the code each time, the car based opener will likely store a whole bunch of rolling codes (cryptographic keys) and if it doesn’t eventually get an updated batch of codes from the garage control unit then eventually the set it has will no longer be useful.

See https://en.m.wikipedia.org/wiki/Rolling_code
So. . . How does that explain that the rest of us never experience this problem? We have 2 MB's, addressing a single garage door opener, and over nearly 5 years we have yet to experience an instance of failure.
Reply
Old Apr 9, 2020 | 04:06 PM
  #7  
joejones81's Avatar
Member
 
Joined: May 2012
Posts: 171
Likes: 67
From: Suburbs of NYC
Awaiting a 2021 GLS580
Originally Posted by SteveE400
So. . . How does that explain that the rest of us never experience this problem? We have 2 MB's, addressing a single garage door opener, and over nearly 5 years we have yet to experience an instance of failure.
All I am saying is that for rolling code mechanisms there is often a step that you have to press a button on the garage unit within a limited duration of time or other similar step that people don’t do correctly (often because it’s poorly documented). This is a physical step that functions to authenticate the car unit and enable it to get future sets of rolling keys. If you don’t do this step your car unit may work for a little while as it uses the set of keys it recorded during the configuration step (sniffed from handheld garage remote) but will eventually stop working because the keys become stale and the garage unit didn’t know to send it new sets of keys.
Reply
Old Apr 10, 2020 | 01:53 AM
  #8  
fabbrisd1's Avatar
MBWorld Fanatic!
10 Year Member
 
Joined: Nov 2012
Posts: 6,130
Likes: 1,117
A gaggle of MB's
With a quick pic of the Model# label on your Garage Door Opener - and you have the Yr/Model of your MB - on a weekday morning when "hold times" are shorter - place a call to HomeLink Customer Care (800) 355-3515.

HomeLink Customer Service is based here in the US - and they are very helpful and thorough in walking you thru to a solution.

You might consider before the call "erasing" the settings in your MB - with car on - press both "outside buttons" (#1 and #3) simultaneously - hold both for about 1min (which seems like a long/long time) under the indicator light changes color.

HomeLink is very helpful..

Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Apr 10, 2020 | 08:52 AM
  #9  
CaptDawg's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2020
Posts: 44
Likes: 9
2020 GLS450
Thanks everyone for your help. I am going to reset the homelink in the car again and then do the extra step of pressing the learn button. A little surprised as I have had homelink in my previous cars (Honda's) and they have never made me press the learn button. Is this a better security feature in the MB if it is needing to store more codes than what you can "sniff" from the garage door opener method told to use in the manual? We have a nicer Liftmaster at our home.
Reply
Old Apr 10, 2020 | 10:45 AM
  #10  
joejones81's Avatar
Member
 
Joined: May 2012
Posts: 171
Likes: 67
From: Suburbs of NYC
Awaiting a 2021 GLS580
To make it easier here are the directions from the PDF version of the 2020 GLS. The highlighted portions relate to the learn button on the garage motor unit that I was referencing.




Reply
Old Apr 10, 2020 | 05:06 PM
  #11  
gearFX's Avatar
Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Feb 2008
Posts: 215
Likes: 65
From: Georgia
2016 GLE350 4MATIC
My 2019 W213 (could be same Homelink module) would "forget" its garage door opener settings every month or so when the car was brand new. It was very irritating and yes I was programming it correctly. Then after a few months of ownership, I received an OTA (over the air) system update for the car, and it never forgot the setting again after that. No hardware changes at all, just something in the software.
Reply
Old Apr 12, 2020 | 09:52 PM
  #12  
sackboydad's Avatar
Super Member
 
Joined: May 2018
Posts: 554
Likes: 63
From: Virginia
2019 E450 Cabriolet, 2020 GLS450
When we brought my wife’s GLS home a couple months ago, I programmed our rolling code opener and it worked for two days then it would need to be reprogrammed.

after several days of chewing nails, it figured out I made a mistake. I pressed the programming button on the opener, then held the button in the car while holding the opener’s remote. And it worked. BUT... I forgot to press the car’s opener button a couple more times to open and close the door.

Once I actually completed the WHOLE procedure, it has worked perfectly for the last eight weeks.

Don’t know if that’s your issue
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 07:17 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE