M-Class (W163) Produced 1998-2005: ML 230, ML 320, ML 350, ML 400 CDI, ML 430, ML 500, ML 270 CDI

Treat it like a rental?

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Old 08-20-2004, 06:27 PM
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Treat it like a rental?

One of our loaner cars came back today on the hook. They said it took 2 tow trucks to get it back out of the mud. Somebody decided to go 4 wheeling in it. Its covered in mud, the foglamps are filled with muddy water, the engine appears hydrolocked. The oil is full of water, but the coolant tank is full. This is gonna be expensive.....
Old 08-21-2004, 12:46 AM
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drive it like you stole it!!!!!!
Old 08-21-2004, 12:49 AM
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I'm not sure what you're saying.

You are part of a dealer and one of the loaner cars you gave out was found out in the open? Or was it a ML or what?
Old 08-21-2004, 02:33 AM
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Originally Posted by vraa
I'm not sure what you're saying.

You are part of a dealer and one of the loaner cars you gave out was found out in the open? Or was it a ML or what?
He works at a dealer, and one of the loaner ML's came back on a tow truck covered in mud all messed up...i guess that's what he means, he wrote it pretty simple
Old 08-21-2004, 03:32 AM
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Originally Posted by akbro93704
He works at a dealer, and one of the loaner ML's came back on a tow truck covered in mud all messed up...i guess that's what he means, he wrote it pretty simple
I gotcha, I didn't know his background, so I guess I tried to overanalyze everything.
Old 08-21-2004, 03:43 AM
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if i didnt know he was an MB tech., i wouldn't have understood what he said either lol
Old 08-22-2004, 02:19 PM
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Sorry, long day. Sometimes I am a bit brief. No news on this yet as it is the weekend.
Yes I do work at a dealer, this was one of our loaner ML350's that a customer took on a little off road excursion. He apparently got in to some mud that was too much for the truck to handle, and it was deep enough that the engine sucked water through the intake.
I am very interested in how this is going to pan out, I will try to keep you guys updated!

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Old 08-22-2004, 04:28 PM
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Your dealership should certainly take action against this customer. This is pure abuse of a vehicle and certainly the customer does not honor the privelage of being given a loaner. Sounds like some of the guys (not all) on this and other forums that brag about abusing the loaner cars given them and then wonder why some dealers will not provide them and others free loaners. The customer and/or his insurance company should pay for this and it should not affect the dealer from a financial standpoint at all. In fact if I were the dealer I would not return his car till the incident is settled and paid for
Old 08-22-2004, 10:38 PM
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that is ridiculous. I would never do that to any car, let alone a mercedes.
Old 08-23-2004, 06:48 PM
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Well this story is kind of sad now. The motor is $19,000.00 remember that before you do something stupid. The front diff got water in it, but I think it will live with a fluid change, and another shortly thereafter. The tranny stayed dry, as did everything else. Both headlights and foglights are needed though. They filled with water. The spare tire carrier got tweaked during extraction, so we need one of those too. The air filter is soaked, there is water in the intake box. Looks like the truck went nose first in to a canal or something and it got stuck.... Thats all I know for now.
Old 08-23-2004, 10:25 PM
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wow!....that should be recorded in the customers history and some serious fines.
Old 08-23-2004, 11:19 PM
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a car that can't do the throttle reset.
$19k!!!!
Old 08-24-2004, 02:05 AM
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Too funny. A friend used to work for enterprise rent a wreck and seriously aused thier cars. He found ramp at a loading dock and would do KIT type tricks off the ramp in LeBarons, festivas, luminas whatever. The funniest thing I saw was the time we were on the freeway doing 70+ and he shifted the auto tranny in reverse. I nearly died laughing....Oh Well youth.....
Old 08-25-2004, 03:55 PM
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Let's hope the ML350 doesn't wind up on the lot with a "Low milage Demo" sticker on it!!
Old 08-25-2004, 07:26 PM
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Absolutely rediculous and childish!!! I hope the dealer makes his insurance company pay for the damages, and keeps his car until it is settled.

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