Is Service A free?
Senior Member
Joined: May 2002
Posts: 275
Likes: 3
From: Wyomissing, Pa
Kia Sedona
didn't see your comments before about free BMW services.
so you are just bragging or admitting that MB is better so you "had" 4 BMWs and now on your 2nd MB? like every thing else in this world, nothing is free. sales gimmick that's all. 
so you are just bragging or admitting that MB is better so you "had" 4 BMWs and now on your 2nd MB? like every thing else in this world, nothing is free. sales gimmick that's all.
Member
Joined: Sep 2011
Posts: 131
Likes: 0
From: Lake Tahoe
w164 (ml 500)
Yea the included service may be a gimmick, but you don't have to worry about coming up with unpredictable cost for service over the first 4 years. It's also helpful to the manufacture if it has leased the vehicle, knowing that all services have been performed making it easier to sell as a CPO.
Mark
Mark
Super Member
Joined: Dec 2005
Posts: 574
Likes: 2
From: Pennsylvania, USA
2011 GL450, '06 R500 traded, '08 ML350 sold
Yea the included service may be a gimmick, but you don't have to worry about coming up with unpredictable cost for service over the first 4 years. It's also helpful to the manufacture if it has leased the vehicle, knowing that all services have been performed making it easier to sell as a CPO.
Mark
Mark
Senior Member
Joined: May 2002
Posts: 275
Likes: 3
From: Wyomissing, Pa
Kia Sedona
Yea the included service may be a gimmick, but you don't have to worry about coming up with unpredictable cost for service over the first 4 years. It's also helpful to the manufacture if it has leased the vehicle, knowing that all services have been performed making it easier to sell as a CPO.
Mark
Mark
Super Member
Joined: Dec 2005
Posts: 574
Likes: 2
From: Pennsylvania, USA
2011 GL450, '06 R500 traded, '08 ML350 sold
i agree. mercedes should do the same. just add a reasonable cost to the sales price for included services. i also liked the extended warranty as well. it doesn't cost a lot to get it when you buy it new. i paid $3500 for 4 yrs 75k miles making the warranty 8yrs total. nice peace of mind. after the 2001 cl600, i will never own a expensive (relatively) car without warranty. i wonder why all expensive car manufactures don't do that. i will be more willing to buy a Bentley or Ferrari if they come with 8yr warranty and inc services even if that cost 20k more.
Senior Member
Joined: May 2002
Posts: 275
Likes: 3
From: Wyomissing, Pa
Kia Sedona
yeah, that's true too. we usually keep our cars longer. but a reasonable priced extended warranty would be good "option" for higher priced cars. forgot to say, i got the extended warranty for the s400, not the ML. our last ML had over 100k miles and zero repair. i did all of the maintenance on it. BMW kept the price about the same and added 4yr maintenance. i guess they had to lower the cost somewhere else.
Senior Member
Joined: Jul 2006
Posts: 388
Likes: 1
From: Austria
Mercedes
Talking about Service "A":
The "A" does not stand for the first service, but indicates that the service will take around one hour.
The system goes up from A to H, where "H" stands for the biggest (longest) service.
...and no. That's not a joke.
The "A" does not stand for the first service, but indicates that the service will take around one hour.
The system goes up from A to H, where "H" stands for the biggest (longest) service.
...and no. That's not a joke.
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Senior Member
Joined: May 2002
Posts: 275
Likes: 3
From: Wyomissing, Pa
Kia Sedona
how the hell could they justify a $400 bill for 1hr of work especially when it doesn't take that long to change the oil.
Senior Member
Joined: Jul 2006
Posts: 388
Likes: 1
From: Austria
Mercedes
Super Member
Joined: Oct 2008
Posts: 519
Likes: 50
From: Mississauga
GLA45 AMG, GLC43 AMG
BMW included service
Mercedes does not
I did not like Mercedes styling in the past, so I went with BMW, my last BMW was an X5, then the 2009 C350 came out and I liked it, since my lease was up on the X5 I went with the C350, lease was almost up on the C350, was going to go back to BMW for another X5, but found my current ML350 for a good price, and instead of leasing anymore, I decided to purchase this one.
sales gimmicks or not, the BMW's were leased and having the service included was nice, all I ever paid for was my gas......
the C350 was a lease as well, but no service included, and that was a bummer, but I still took it in and had it done...........
Senior Member
Joined: May 2002
Posts: 275
Likes: 3
From: Wyomissing, Pa
Kia Sedona
not bragging, just saying what I had and what came with each vehicle, nothing more...I almost always lease my cars, 24-36 months, so I have gone through my share of vehicles...in the years I have been driving
BMW included service
Mercedes does not
I did not like Mercedes styling in the past, so I went with BMW, my last BMW was an X5, then the 2009 C350 came out and I liked it, since my lease was up on the X5 I went with the C350, lease was almost up on the C350, was going to go back to BMW for another X5, but found my current ML350 for a good price, and instead of leasing anymore, I decided to purchase this one.
sales gimmicks or not, the BMW's were leased and having the service included was nice, all I ever paid for was my gas......
the C350 was a lease as well, but no service included, and that was a bummer, but I still took it in and had it done...........
BMW included service
Mercedes does not
I did not like Mercedes styling in the past, so I went with BMW, my last BMW was an X5, then the 2009 C350 came out and I liked it, since my lease was up on the X5 I went with the C350, lease was almost up on the C350, was going to go back to BMW for another X5, but found my current ML350 for a good price, and instead of leasing anymore, I decided to purchase this one.
sales gimmicks or not, the BMW's were leased and having the service included was nice, all I ever paid for was my gas......
the C350 was a lease as well, but no service included, and that was a bummer, but I still took it in and had it done...........
hope i didn't mess up yours
Super Member
Joined: Oct 2008
Posts: 519
Likes: 50
From: Mississauga
GLA45 AMG, GLC43 AMG
i did sound like an ***, didn't i. my apologies. i know what you mean. leasing a bmw is much more convenient than other cars because you don't have to worry about the services. i think people would be more compliant about the service schedules as well. maybe that's one of the reasons why bmw seems to hold the resale value better than mbs. again, didn't mean to be an ***, maybe i had a bad day. hope i didn't mess up yours
hope i didn't mess up yours
it's just too bad Mercedes does not have scheduled service included at least with their leased vehicles, when I leased my first Mercedes it shocked the crap out of me, when they told me how much the first service was going to cost....
But that I blame on the lease manager for not telling me, not Mercedes
