Power Tailgate will not open
Thread Starter
Junior Member
Joined: Mar 2013
Posts: 36
Likes: 6
From: Las Vegas, NV
2007 ML350 (hers) 2001 JAGUAR VDP (his)
Power Tailgate will not open
Last time I opened/closed the power rear tailgate worked just fine. Today will not open using the remote key or the driver's side door button. I can hear the power lift motor whirring but nothing; I didn't hear the power lock on the gate working (the power doors do lock/unlock) and it won't not open manually from the outside either. Any suggestions? Thanks
Senior Member
Joined: Nov 2007
Posts: 313
Likes: 2
From: Toronto, Canada
2005 E320 CDI (sold); 2007 R320 CDI (sold); 2008 ML320 CDI; 2014 ML350 Bluetec
Last time I opened/closed the power rear tailgate worked just fine. Today will not open using the remote key or the driver's side door button. I can hear the power lift motor whirring but nothing; I didn't hear the power lock on the gate working (the power doors do lock/unlock) and it won't not open manually from the outside either. Any suggestions? Thanks
I used to have R-class and I got same problem...
Junior Member
Joined: Mar 2012
Posts: 59
Likes: 2
From: westen australia
ml 320 cdi/ lexus V8 soarer
on mine there is a plastic oval trim grommet on the inside of door ,behind it is a lever so you can manually open the rear gate, so at least you can get stuff in and out.
Senior Member
Joined: Feb 2010
Posts: 431
Likes: 4
From: Cross Roads, PA
2008 ML320CDI
I just had the same issue. Mine was fixed under warranty, replaced rear locking unit
here are the part numbers
164-740-06-35 Lock and 003-990-15-97 Rivet
Thread Starter
Junior Member
Joined: Mar 2013
Posts: 36
Likes: 6
From: Las Vegas, NV
2007 ML350 (hers) 2001 JAGUAR VDP (his)
Today I finally took the time to open the hatch from inside using the emergency lever and I took the bottom plastic trim off to expose the Hatch Lock Actuator. The hook from the lock does work pulling the hatch for a tight close but the problem is that it does not unlock so that the hatch could rise up unless I use the manual lever. Could it be a software problem since I got a new key from the dealer (that worked without any programing) or the lock actuator needs to be replaced? Any suggestions on a good place pricewise to buy it if I need a new one? Why am I not able to open it manually from the outside?
Thanks for your help!
Thanks for your help!
Last edited by meaculpa; Aug 8, 2013 at 02:53 PM.
Newbie
Joined: Sep 2013
Posts: 11
Likes: 0
ML350
Power Liftgate problem
On my 07 ML350, the Power Liftgate would not latch properly. The problem occurred on a vacation trip, so I went to a dealer instead of using an indy as I would have done at home. They replaced the latch mechanism in an hour for $600. They said the replacement part from MB is an improved design over the original.
It has worked perfectly for the 6 months it has been in now.
Good luck with yours.
It has worked perfectly for the 6 months it has been in now.
Good luck with yours.
Trending Topics
Newbie
Joined: Apr 2014
Posts: 1
Likes: 0
2008 350ML
2008 350ML
My tailgate stopped working, my husband noticed that there was water in the tire well. On 2/10/2014 We took the car to the dealer for a water test. We were told that the water was going in through the right rear lamp and it needed to be sealed. So, we paid for the service $500.
On April 5,2014 while driving my car went haywire! All of the electrical went out! No blinkers,wipers,back camera,lights everything just died, the tailgate wouldn't open.
I had just enough time to pull into an auto shop! The mechanic was able to open the tailgate. Guess what? The tailgate and rear SAM control were full of water and corrosion.
Apparently what I paid for at the dealer wasn't done! I think the dealer should pay for the damages! I'm looking at over $3,000 to fix! Not to mention that the Sam control unit is not even OEM, probably it was replaced before I bought the car!
On April 5,2014 while driving my car went haywire! All of the electrical went out! No blinkers,wipers,back camera,lights everything just died, the tailgate wouldn't open.
I had just enough time to pull into an auto shop! The mechanic was able to open the tailgate. Guess what? The tailgate and rear SAM control were full of water and corrosion.
Apparently what I paid for at the dealer wasn't done! I think the dealer should pay for the damages! I'm looking at over $3,000 to fix! Not to mention that the Sam control unit is not even OEM, probably it was replaced before I bought the car!
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Newbie
Joined: Jan 2015
Posts: 4
Likes: 2
From: Victoria B.C.
2014 350ML Bluetec W164
Senior Member
Joined: Feb 2010
Posts: 431
Likes: 4
From: Cross Roads, PA
2008 ML320CDI
Junior Member
Joined: Mar 2015
Posts: 23
Likes: 0
From: Australia
ML320
I have a 2007 ML320CDI. The power rear tailgate opens and closes correctly with both the door and the inside button but only unlocks and doesn't drive upwards using the remote button on the key. It will close using the key button. Any suggestions please?
Pete.
Pete.
