Intermittent Command Unit

Used icarsoft MBZ 1 scanner and went through all systems/options looking for error codes. No errors in gateway, and no error codes in anything that looks like it would be CAN related or command related. Am I missing something? Will a faulty amplifier throw a readable code? How can I determine if it is a failed head unit or amplifier? Can I detect codes for the command system with this scanner?
What is best course of action if it is failed head unit? Repair or replace?
Thank you for your input




I had similar fault in 06 (earlier) command where it would cut out inconsistently. I could control volume with steering wheel buttons but not head unit. If I disconnected battery it would reset and run fine for a while . Weirdly I swapped the phone puck with another car and it seems to work fine since. Been six months.

Is there a code that I am not able to read with the Icarsoft MB scanner? Does MB have deeper access to the command system? Does the command unit itself have a diagnostic mode and readout itself?
I will do a search on the phone puck, if it fixed your problem it would be worth a shot. Thanks for the response.

You need a scanner that checks for codes in all 25+ modules, depending on the features you have. I can only assume that you have a code reader and not a scanner. Or if it is a scanner, you do not know how to check checks for codes in all 25+ modules.

I have a copy of the error codes that you had provided before, the MOST errors, speaker errors, etc. Lots of A, B C codes etc.
The difficulty is in trying to see if any of these codes exist in my truck. The scanner I am using is MB specific as well as OBDII. iCarsoft MB 2. Does steering angle, fuel pump, lots of modules. When I went through all the module readings manually, I did not see any errors that were related to the command system. My faulty electronic door handle shows up, but no command errors. If there are no error codes stored for a particular module, I just keep on going, so maybe I checked the right module but not detecting any error codes. What module would the command error codes be accessed through?
The terminology used for a code reader or scanner needs clarification. An OBDII only reader is a code reader? A code reader that can scan more modules is a scanner? A scanner is a code reader? Feeling stupid.
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Still curious as to what module the error codes would be stored in. There was no obvious module name that would lead one to associate it with the command unit. Is it obvious because no error codes are present? Or is it obvious because of the failure symptoms, ie. shutting off and restarting, etc. Why no error code for a failed command unit? Maybe thats an existential question, more akin to consciousness.




