M-Class (W166) Produced 2012-2015

2013 ORDER ISSUE - Dealer Cant Confirm?

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Old 05-30-2012, 08:34 PM
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ML 350
2013 ORDER ISSUE - Dealer Cant Confirm?

Ok,
Have a 2013 ML 350 Gas (Ordered in NY, USA) Scheduled for Early July Build
Asked dealer to confirm following issues (and see the response):
1 - Want to ensure Black Headliner with Auburn/Black Leather Int. (Dealer=the black headliner should be standard with that interior color selection)
2 - Premium Package now shows no Ambient Lighting and lighted door sills plates, do I need to alter order to get those options?(Dealer=they should still be included, but memo says they may be stand alone combo item, will see if we can find out.
3 - MBTex Dash in either black or brown MBTex? (Dealer, Brown only available with designo option, very expensive, follow up But isn't MBtex dash a $300 option on the ML350 ?? I don't think it's available)
4 - Is the passenger seat memory available as a separate option without the rear seat entertainment pkg? (Dealer =Not to my knowledge, still part of rear seat entertainment pre wire pkg, not available separately).

Can anyone confirm these issues?????
Old 05-30-2012, 09:46 PM
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MY13 options

Originally Posted by GADGETEMT
Ok,
Have a 2013 ML 350 Gas (Ordered in NY, USA) Scheduled for Early July Build
Asked dealer to confirm following issues (and see the response):
1 - Want to ensure Black Headliner with Auburn/Black Leather Int. (Dealer=the black headliner should be standard with that interior color selection)
2 - Premium Package now shows no Ambient Lighting and lighted door sills plates, do I need to alter order to get those options?(Dealer=they should still be included, but memo says they may be stand alone combo item, will see if we can find out.
3 - MBTex Dash in either black or brown MBTex? (Dealer, Brown only available with designo option, very expensive, follow up But isn't MBtex dash a $300 option on the ML350 ?? I don't think it's available)
4 - Is the passenger seat memory available as a separate option without the rear seat entertainment pkg? (Dealer =Not to my knowledge, still part of rear seat entertainment pre wire pkg, not available separately).
?????
1) Correct, black headliner with that combo, AFAIK. Pics here: https://mbworld.org/forums/new-m-cla...reviews-2.html
2) 876 was listed as part of P01 in the April dealer order guide, but things can change.
3) Have your dealer check the Special Order list. U09 is a $300 (+ 1-time $250 SPC charge) option according to the April dealer order guide.
4) Passenger seat memory (#242) according to the original MY13 dealer order guide is standard on the ML63, but not otherwise listed as available (that may be in error).

It's frustrating how availability on a lot of the options is constantly changing. You can't tell from one month to another what you can get. MB has rampant supply chain issues, it seems to me.

https://mbworld.org/forums/attachmen...order-info.pdf

Last edited by GregW / Oregon; 05-31-2012 at 02:50 PM.
Old 05-31-2012, 01:27 PM
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My order just got placed yesterday for a July build/August delivery.

3) My sales guy told me the MB Tex Dash was coming up with a delay that could shift delivery to at least September.

4) My order includes the Power Passenger seat with Memory and not the Rear Seat prewire.
Old 06-01-2012, 11:59 AM
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Basically, the demand for this vehicle far outweighed MB's expectations and they are not only having parts availablity issues...its a time issue. Take the MB-Tex Wrap Dash option...they are having delays and I was told they will be removing that option not because of a lack of thread, but because it take time in the factory. Say this process adds 30min to the build...multiply that by 5,000-10,000 cars and they are way backed up. My 2013 order was the first one placed at my dealership in Dallas (which is the largest dealer in the country) and I just received an official build and confirmation of my order...this was initially said to be built in July for August delivery...according to the dealer. Now the officially confirmed build date is 3rd week of September and I am apparently lucky to be getting everything I ordered:
2013 ML550 – Est. $59,500 inc. Dest/Del.
Iridium Silver - $720
Black Leather - $1,620
P1 -$3,900
Lighting Package - $1290
Active Curve System- Est. $2,800
PARKTRONIC- $970
Trailer Hitch-$550
20”AMG Wheels - $780
Harmon/Kardon Sound System -$810
Keyless-GO - $650
Soft Close Doors – Est. $800
Ventilated seats - $570
Multi-contour driver/passenger seat with massage and comfort headrests - $1,100
2nd row pass through -$160
Power passenger seat w/Memory - $240
Black Headliner -$0
MB-TEX wrapped dashboard-$0
Special Order Charge - $250
Old 06-01-2012, 01:40 PM
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Originally Posted by lowsparkhigh
Basically, the demand for this vehicle far outweighed MB's expectations and they are not only having parts availablity issues...its a time issue. Take the MB-Tex Wrap Dash option...they are having delays and I was told they will be removing that option not because of a lack of thread, but because it take time in the factory. Say this process adds 30min to the build...multiply that by 5,000-10,000 cars and they are way backed up.
That doesn't make sense to me. The dash comes from a supplier - takes no more time at the factory to put in U09 than the standard one, I wouldn't think. But then, I don't build these. I can see how a supplier can't keep up with demand, however.
Old 06-01-2012, 03:29 PM
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Lowsparkhigh,
I notice you have ordered Active curve. I was told this was not available until a build date of September. Could this perhaps be the reason for your delay?
Old 06-01-2012, 03:53 PM
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MY13 delay

Originally Posted by iankayem
Lowsparkhigh,
I notice you have ordered Active curve. I was told this was not available until a build date of September. Could this perhaps be the reason for your delay?
That or the multi contour seats would seem the likely culprits.
Old 06-02-2012, 07:13 PM
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2013 ML BLUETEC JULY 31
The multi contours are definately the delay august builds were moved to sept and they were never available in july. As it currently stands ONLY 550 and AMG will get the seats for 2013 no 350s are to be built any time soon with multicontour seats. I decided to not get them before the delay as they are not active so not real gain for me.
Old 06-04-2012, 10:01 AM
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I added the multi contours after my build date of Sept was confirmed...I figued I might as well at this point.
Old 06-04-2012, 10:02 AM
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I guess that might be it...wish my SA had mentioned it...not that I wouldn't have waiting...I've drove a '12 550 for a whole day and it could definitely use the Active Curve System.
Old 06-04-2012, 10:47 AM
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ML 350
I have an early July 2012 Production date for my 2013 ML350, As MB has changed the Premium 1 Pkg (deleted Ambient Lighting and Illuminated Door Sills, made a stand alone option?)
Anyone know if I add the MB-Tex Dash and/or the Ambient Lighting and Lighted Door Sills if it will delay my production date. My thought is that if production will remain early July I might as well change order, but if it will delay production, I can live without it.
Old 06-04-2012, 11:24 AM
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2013 ML BLUETEC JULY 31
Not sure who gave you that date but the plant has a scheduled annual 2 week shutdown first of July. My build is the 27. Good luck and enjoy.
Old 06-04-2012, 11:35 AM
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2013 ML BLUETEC JULY 31
I'm starting to see how the delays are developing. In Canada we are heavily packaged in options. If you want the dash its in the leather pkg. Which makes sense. Why get the dash without the leather. Same with the pano roof why go that far without the premium pkg(was include) So you can get a cheap truck with the coolest 2 options, that causes delays. Ambient same thing its in our premium. Too easy to screw production schedule with wimsicle options that are cheap enough without premium pkg. Multicontours are on 550 premium pkg here. Just some musing about how this happens. Enjoy the bargin caused delays LOL
Old 06-04-2012, 02:19 PM
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Originally Posted by dougiebear
I'm starting to see how the delays are developing. In Canada we are heavily packaged in options. If you want the dash its in the leather pkg. Which makes sense. Why get the dash without the leather. Same with the pano roof why go that far without the premium pkg(was include) So you can get a cheap truck with the coolest 2 options, that causes delays. Ambient same thing its in our premium. Too easy to screw production schedule with wimsicle options that are cheap enough without premium pkg. Multicontours are on 550 premium pkg here. Just some musing about how this happens. Enjoy the bargin caused delays LOL
Hi Dougiebear, I got a call my Toronto Dealer today, my order was delayed to Oct Production (order placed in May 4, 2012), and may be delievered in Nov, because the sport package may take a longer time, do you have any sense of the production schedule?
Old 06-04-2012, 07:46 PM
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2013 ML BLUETEC JULY 31
There is a common delay for 20" wheels. Schedule? Only what I hear and experienced since my order for a my12 in may/11 each delay after the bi-xenons made me go with MY13 and I'm glad in the end as I have more cash and love the changes.

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