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Will this seat be replaced under factory warranty?

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Old Jan 11, 2018 | 08:55 PM
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c3002008's Avatar
c3002008
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C300, ML350
Will this seat be replaced under factory warranty?
https://www.dropbox.com/s/t4hqwepe4n...ml350.png?dl=0

Hi,
Will this cracking be covered under factory warranty or will they consider this as normal wear and tear?
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Old Jan 12, 2018 | 08:00 AM
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2023 GLE3502W, 2024 GLC3002W, 1967 Pontiac GTO 4 sp (sold...sniff)
Doubtful. What year? How many miles? We bought a '14 ML350 CPO with a/c seats and got similar leather. 32k on the clock. Driver's seat looks exactly like yours. It's what leather does. My '13 Durango R/T looked that same way at 50k.

13 durango


14 ml
However, if you don't ask, the answer is always no.....
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Old Jan 12, 2018 | 09:50 AM
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looks like all my vehicles with leather seats after a while. ron
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Old Jan 12, 2018 | 03:34 PM
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Originally Posted by c3002008
https://www.dropbox.com/s/t4hqwepe4n...ml350.png?dl=0

Hi,
Will this cracking be covered under factory warranty or will they consider this as normal wear and tear?
Maybe try feeding the leather with a good leather cream,i do mine every 3 months in both mercs.
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Old Jan 13, 2018 | 06:23 PM
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A gaggle of MB's
1. 1st off - you have "wrinkling" - and not cracking.

2. Under New Car Warranty - it's the dealer's judgement call whether to pursue warranty claim for replacement - under CPO warranty I don't think that can happen
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