Replacing brakes at dealership??
Thread Starter
Newbie
Joined: Jul 2019
Posts: 9
Likes: 1
ml 350
Replacing brakes at dealership??
Long story short, I bought my 2015 ml350 4matic into the dealer to get a bulb replaced.
Service tech told me I need new tires and brakes. total cost is $3623(1k tires, 1k front brakes, 1k rear brakes).
Is that normal? my old lexus costs 300 to get brakes replaced. not 1k.
Anyone have any suggestions to have said parts replaced somewhere else?
Service tech told me I need new tires and brakes. total cost is $3623(1k tires, 1k front brakes, 1k rear brakes).
Is that normal? my old lexus costs 300 to get brakes replaced. not 1k.
Anyone have any suggestions to have said parts replaced somewhere else?
Senior Member
Joined: May 2016
Posts: 379
Likes: 43
From: ALLENTOWN PA
2017 AMG GT, 2015 ML350, 2013 C300
Newbie
Joined: Dec 2013
Posts: 10
Likes: 0
From: Phoenix AZ
2014 ML 350 4MATIC-2010 ML 350 4MATIC
I just found my receipt for the 2010 ML brake job done at the dealer. The net cost was $1200 net. $1700 quoted with a $500 credit because the car was at the dealer for the Takata air bag recall. This was in March 2019.
Breaks done on my 2009 ML at Breaks Plus in Jan 2018 was about $1100 as I recall.
Breaks done on my 2009 ML at Breaks Plus in Jan 2018 was about $1100 as I recall.
MBWorld Fanatic!
Joined: Apr 2016
Posts: 1,124
Likes: 205
From: NW
2018 GLC 4MATIC
Total OEM parts cost from whole sales dealer
will be 700 +/- 100
Plus labor about $160 per hour. It will take about 3 hours
So about 750 parts and 500 labor. About $1200,
Usually dealers add markups to the parts sometimes up to 100%.
Any car shop can do it, MB not much different as any other car, only difference can be release rear electric motor. But its easy to do.
will be 700 +/- 100
Plus labor about $160 per hour. It will take about 3 hours
So about 750 parts and 500 labor. About $1200,
Usually dealers add markups to the parts sometimes up to 100%.
Any car shop can do it, MB not much different as any other car, only difference can be release rear electric motor. But its easy to do.
Out Of Control!!
Joined: Sep 2018
Posts: 14,678
Likes: 4,578
From: unbegrenzt
2017 GLE350 4MATIC
$2k for brakes is high
$1k for tires might be a little low depending on size/brand/model
$3k for all of it might be in the ballpark, depends on the tires
Approx $1200 for front and rear pads and rotors for a German SUV is the going rate across several vehicle brands
$1k for tires might be a little low depending on size/brand/model
$3k for all of it might be in the ballpark, depends on the tires
Approx $1200 for front and rear pads and rotors for a German SUV is the going rate across several vehicle brands
Trending Topics
Thread Starter
Newbie
Joined: Jul 2019
Posts: 9
Likes: 1
ml 350
I don't know much about cars, I purchased this ML for my mother. But you make a good point M~Factor.
Parts came out to $2081.05
Labor came out to $1382
Miscellaneous $95
Shop supplies $24.95
$1382 in labor at $160 an hour is 8.6 hours....to replace brakes and tires? a whole work day?
they charged me $278 a tire but i found them online for $224 each.
Also what the hell is a miscellaneous and shop supplies...I can't help but feel like im getting screwed.
Parts came out to $2081.05
Labor came out to $1382
Miscellaneous $95
Shop supplies $24.95
$1382 in labor at $160 an hour is 8.6 hours....to replace brakes and tires? a whole work day?
they charged me $278 a tire but i found them online for $224 each.
Also what the hell is a miscellaneous and shop supplies...I can't help but feel like im getting screwed.
Last edited by js11; Sep 11, 2019 at 05:49 PM.
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
MBWorld Fanatic!
Joined: Apr 2016
Posts: 1,124
Likes: 205
From: NW
2018 GLC 4MATIC
Car sales brings the lowest revenue to any dealer, service and kickbacks from manufactures is the main source of income.
So, if you want to save, buy tires on TireRack, and get them installed at Costco for 50$ include balance.
Brakes, check rotors if they in spec get OEM pads only or aftermarket (Akebono) and let some shop install them.
MB is a luxury car, expect to pay 1.5x more for service vs main stream.
So, if you want to save, buy tires on TireRack, and get them installed at Costco for 50$ include balance.
Brakes, check rotors if they in spec get OEM pads only or aftermarket (Akebono) and let some shop install them.
MB is a luxury car, expect to pay 1.5x more for service vs main stream.
Member
Joined: Jul 2018
Posts: 99
Likes: 26
2002 Ml320, 2012 ML350 & Slk55
Whilst I do most of work on our cars myself (for fun not to save) I do have a mechanic I use for Dyno tuning etc.
I did the rear brakes on my 2012 ML in about 2 hours and if my mechanic tried to charge me for 3 hours and at $160.00 US per hour I would have some very straight words with him. My mechanic (as do most here in OZ) charges around US$90.00 per hour for labour.
My experience with Benz Dealers has been good, except for my local MB Dealer whom I would let touch my ex-wife.
I did the rear brakes on my 2012 ML in about 2 hours and if my mechanic tried to charge me for 3 hours and at $160.00 US per hour I would have some very straight words with him. My mechanic (as do most here in OZ) charges around US$90.00 per hour for labour.
My experience with Benz Dealers has been good, except for my local MB Dealer whom I would let touch my ex-wife.
MBWorld Fanatic!
Joined: Mar 2006
Posts: 4,278
Likes: 377
From: San Jose area
'19 E63S sedan
Mercedes has very conservative wear limits for rotors. It sounds like you needed all four. Mercedes rotors are never machined. That's the main reason parts costs for a brake job are not like Lexus. On the other hand, the brakes work pretty well.
Because the calipers have to be unbolted, wired up and the rotors pulled, there's a lot more labor than a typical brake job where you just swap the pads. It's part of MB-world.
Shop supplies are stuff like brake cleaner, maybe grease if they repacked the wheel bearings and, who knows, maybe rags.
On the other hand, you should sleep easy. And doesn't the car ride and handle better with fresh tires? Enjoy.
Because the calipers have to be unbolted, wired up and the rotors pulled, there's a lot more labor than a typical brake job where you just swap the pads. It's part of MB-world.
Shop supplies are stuff like brake cleaner, maybe grease if they repacked the wheel bearings and, who knows, maybe rags.
On the other hand, you should sleep easy. And doesn't the car ride and handle better with fresh tires? Enjoy.
Out Of Control!!
Joined: Sep 2018
Posts: 14,678
Likes: 4,578
From: unbegrenzt
2017 GLE350 4MATIC
It’s the labor rate that’s out of whack, and the number of hours they charge which may or may not be based on a reasonable labor standard.
Parts are shoppable and a market price of sorts can be known. I recommend OEM brake parts.
Shop supplies are a generic cost of doing business charge, and in my view insignificant in the big picture.
Parts are shoppable and a market price of sorts can be known. I recommend OEM brake parts.
Shop supplies are a generic cost of doing business charge, and in my view insignificant in the big picture.
Last edited by chassis; Sep 11, 2019 at 09:48 PM.
Thread Starter
Newbie
Joined: Jul 2019
Posts: 9
Likes: 1
ml 350
Thread Starter
Newbie
Joined: Jul 2019
Posts: 9
Likes: 1
ml 350
Car sales brings the lowest revenue to any dealer, service and kickbacks from manufactures is the main source of income.
So, if you want to save, buy tires on TireRack, and get them installed at Costco for 50$ include balance.
Brakes, check rotors if they in spec get OEM pads only or aftermarket (Akebono) and let some shop install them.
MB is a luxury car, expect to pay 1.5x more for service vs main stream.
So, if you want to save, buy tires on TireRack, and get them installed at Costco for 50$ include balance.
Brakes, check rotors if they in spec get OEM pads only or aftermarket (Akebono) and let some shop install them.
MB is a luxury car, expect to pay 1.5x more for service vs main stream.
Member
Joined: Mar 2002
Posts: 171
Likes: 14
From: VA
14 ML350 4MATIC
I wish they were OEM parts (I may look for a new place for the next time), but it was $449 for rear, and $499 for front to be exact (last year though).
Quick google search returns bunch of MB specialists in NJ.
https://www.benzshops.com/benzshops/new-jersey/
Good luck!!!
MBWorld Fanatic!
Joined: Aug 2005
Posts: 1,306
Likes: 204
From: Sarasota, Florida
2023 E450 Cabriolet, 2019 F150 Platinum, 2014 Dodge Challenger R/T
dealer quoted me $3k to do pads all around and rear rotors.... i used all OEM parts that came to about $750 in parts. $2250 in labor ? I like my service rep and the AMG tech and they both felt bad ... they don't set the price... AMG tech even told me to google the emergency brake procedure...
and yes this 2-3 hrs of me guiding a friend thru it.. my arm was in a sling at the time...
You got to pay attention....
Some stuff is reasonable, some is robbery.
and yes this 2-3 hrs of me guiding a friend thru it.. my arm was in a sling at the time...
You got to pay attention....
Some stuff is reasonable, some is robbery.
Out Of Control!!
Joined: Sep 2018
Posts: 14,678
Likes: 4,578
From: unbegrenzt
2017 GLE350 4MATIC
Further to DanD.'s, post, I listened to a transportation industry senior executive today, who stated that parts and service is a 50% gross margin business, compared with single digit gross margin for new vehicle sales. This was a fairly broad context statement, so it can be imagined that the gross margin on parts and service varies by brand. It's not unthinkable that Mercedes dealers in some localities earn 100% gross margin on parts and service.
While in warranty, I will mostly likely use the dealer for maintenance listed on the M-B schedule. Out of warranty, I will mostly DIY.
While in warranty, I will mostly likely use the dealer for maintenance listed on the M-B schedule. Out of warranty, I will mostly DIY.
