Notices
Mercedes Tech Talk Discuss general technical questions and issues about your Mercedes-Benz. Moderated by a certified MB Tech.
Sponsored by:
Sponsored by:

Key wont turn in the ignition

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old May 28, 2008 | 11:01 AM
  #1  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
Key wont turn in the ignition

Hi can anybody help me with this one. I've just walked into my car like any other day did not special before getting in. I put the key in the ignition and it wouldn't turn at all, it made a sound like it's locking. When i remove the key it makes the same sound again. I tried sevral times removing and inserting the key and even trying the spare key but got notthing no turn of the key. I get no lights on my dash board but the lights on the car turn on and radio turns on i can open the doors and trunk of the car any ideas.

1998 clk 320
Reply
Old May 28, 2008 | 02:21 PM
  #2  
loungn14's Avatar
SPONSOR
 
Joined: Jul 2007
Posts: 5,459
Likes: 152
From: Houston/ Austin /Toronto / UAE / Minneapolis / Orlando /Cincinnati
Eurocharged Performance ML63 and TT lambo
check your battery voltage...some times when low it wont turn the ignition but has enough voltage to run stereo and stuff..
Reply
Old May 28, 2008 | 02:47 PM
  #3  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
ok thanks, I'll check for that. Any other suggestions before i try this?
Reply
Old May 28, 2008 | 03:32 PM
  #4  
whoover's Avatar
MBWorld Fanatic!
20 Year Member
Photogenic
Liked
 
Joined: Mar 2006
Posts: 4,278
Likes: 379
From: San Jose area
'19 E63S sedan
Sounds like the EIS. Only the dealer can deal with that.
Reply
Old May 28, 2008 | 04:06 PM
  #5  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
Is it posible that the battery voltage is low and is the cause of this issue. I took my battery about 2 months ago to an auto zone to have it recharged. Whoover what do you think?
Reply
Old May 28, 2008 | 04:26 PM
  #6  
whoover's Avatar
MBWorld Fanatic!
20 Year Member
Photogenic
Liked
 
Joined: Mar 2006
Posts: 4,278
Likes: 379
From: San Jose area
'19 E63S sedan
It's possible of course. Do your headlights come on fully? If so, you probably have enough voltage to power the EIS, but if won't hurt to check your battery if you're not sure. If it's not a dead battery, it sounds like the EIS.
Reply
Old May 28, 2008 | 04:35 PM
  #7  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
well I'll have to check if the lights come on fully, of course it had to happen this morning while on my way to work. I sure hope it's just the battery. Can you give me a brief discription of EIS and what it dose not my vechicle?
Reply
Old May 28, 2008 | 04:49 PM
  #8  
whoover's Avatar
MBWorld Fanatic!
20 Year Member
Photogenic
Liked
 
Joined: Mar 2006
Posts: 4,278
Likes: 379
From: San Jose area
'19 E63S sedan
Electronic Ignition Switch. It's the thing your key plugs into. It communicates with the key using a very secure protocol. Only the dealer can get one programmed to work with your keys. They keep those procedures very closely managed for security.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

 
story-1

7 Craziest Things AMG Gas Ever Built

 Verdad Gallardo
story-2

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-3

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-4

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-5

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-6

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-7

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-8

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-9

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
Old May 28, 2008 | 04:53 PM
  #9  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
Thank you for your help in this matter. I'll let you know my end result to this....
Reply
Old May 29, 2008 | 10:31 AM
  #10  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
Well what can i say here....Yesterday evening i arrived home went to my vehicle put the key in the ignition and it fired up as it normally would. I drove around went to a couple stores, turned on/off the vehicle serveral times to ensure that there really was no issue...This morning it happend again!....the key will not turn, i just keep hearing a locking sound (EIS) i assume. Is there a way for me to reset this(EIS) maybe using a ODB-II reader or removing the battery away....please help, i want my very last resort to be going to the dealer ship.
Reply
Old May 29, 2008 | 01:02 PM
  #11  
whoover's Avatar
MBWorld Fanatic!
20 Year Member
Photogenic
Liked
 
Joined: Mar 2006
Posts: 4,278
Likes: 379
From: San Jose area
'19 E63S sedan
Originally Posted by dodgersnbolts
Well what can i say here....Yesterday evening i arrived home went to my vehicle put the key in the ignition and it fired up as it normally would. I drove around went to a couple stores, turned on/off the vehicle serveral times to ensure that there really was no issue...This morning it happend again!....the key will not turn, i just keep hearing a locking sound (EIS) i assume. Is there a way for me to reset this(EIS) maybe using a ODB-II reader or removing the battery away....please help, i want my very last resort to be going to the dealer ship.
It really sounds like your EIS is flaky. I think the dealer is your best bet at this point.
Reply
Old May 29, 2008 | 01:30 PM
  #12  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
I've contacted the a service department at a Mercedes dealership and was told that it's most likely the battery that is very weak, why it happens in the morinings is because thats when the battery is at its weakest point from not being used after a long period. I guess the heat in my trunk gave my battery enought juice to start it yesterday evening. i guess i'll try again when i go home today from work. I'll post tommorrow....
Reply
Old May 30, 2008 | 09:11 AM
  #13  
vettdvr's Avatar
MBWorld Fanatic!
 
Joined: Mar 2006
Posts: 3,254
Likes: 15
From: Louisiana
03 E500 and Corvette
Originally Posted by dodgersnbolts
I've contacted the a service department at a Mercedes dealership and was told that it's most likely the battery that is very weak, why it happens in the morinings is because thats when the battery is at its weakest point from not being used after a long period. I guess the heat in my trunk gave my battery enought juice to start it yesterday evening. i guess i'll try again when i go home today from work. I'll post tommorrow....
Put a volt meter on the battery. Turn on the headlights and if the voltage is below 12 V you probably have a weak battery. If you turn the ignition to the start position to energize the starter motor and the voltages drops below 10.5 V the battery does not have enough power. My guess is your battery needs replacing. There is however the possibility that the car is an issue with the switch / and or alternator not charging. But,,,, I would replace the battery if the voltage is not holding up during the start test.

If you don't have a voltmeter, Radioshack has them very cheap that will work for this test. The fact that it does it in the morning really sounds like a weak battery. If the key switch were defective it would be random and occur at any time. The battery will always be weaker in the morning.
Reply
Old May 30, 2008 | 10:44 AM
  #14  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
I don't even know if this makes any sense but here it goes...I replaced my battery yesterday evening with a brand new one, oh by the way before replacing my old battery the car turned on again. I went to auto zone with it bought the new battery came back home and switched it out. After switching the battery out i drove it around for a good 30 minutes. This morning my car wont start again, the key in the ignition will not turn. For the third day in a row only in the morning my car will not start. When i get home around 5 pm PST, and try to start my car it starts with no problem. I guess my only option now is to go to a dealership and have it checked out. If anybody reading this can help please do so i would really appreciate it. By the way Whoover when i spoke with the dealship yesterday they said it's not EIS, cause if it was my car would never turn on and would have to get it towed in...
Reply
Old May 30, 2008 | 10:54 AM
  #15  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
To Vttedvr: Will this even work since my key in the ignigtion wont turn at all....up,down,left,right....the key is stuck and the steering wheel makes a locking sound, i cant put it in starting position, it wont click over even once...
Reply
Old May 30, 2008 | 11:39 AM
  #16  
raymond g-'s Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Jan 2004
Posts: 5,942
Likes: 178
From: Seattle WA
99 E320
does your model car use the smartkey?
Reply
Old May 30, 2008 | 11:43 AM
  #17  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
This vehicle dose not use a smart key...1998 CLK320...infrared key to ignition, i also have tried the spare key, with no luck...
Reply
Old May 30, 2008 | 11:54 AM
  #18  
whoover's Avatar
MBWorld Fanatic!
20 Year Member
Photogenic
Liked
 
Joined: Mar 2006
Posts: 4,278
Likes: 379
From: San Jose area
'19 E63S sedan
Originally Posted by dodgersnbolts
This vehicle dose not use a smart key...1998 CLK320...infrared key to ignition, i also have tried the spare key, with no luck...
If your battery is running down overnight, you could have a battery drain. The most common cause is a bad door or seat module that keeps the CAN B (the network that controls lights, etc.) from sleeping when you turn your car off. These are hard to diagnose unless you have the right equipment and training.

http://www.babcox.com/editorial/ic/ic030538.htm

Sometimes taking the car to the dealer is the cheapest way. If you have an electrical drain and not a bad battery, you just wasted some money already.
Reply
Old May 30, 2008 | 12:46 PM
  #19  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
good article whoover thanks for that, I've always been the kind to fix my own vehicle but this time im beat...I guess i'll take it in....I'll post the fix when ever i get it fixed...
Reply
Old May 30, 2008 | 05:31 PM
  #20  
vettdvr's Avatar
MBWorld Fanatic!
 
Joined: Mar 2006
Posts: 3,254
Likes: 15
From: Louisiana
03 E500 and Corvette
Originally Posted by dodgersnbolts
To Vttedvr: Will this even work since my key in the ignigtion wont turn at all....up,down,left,right....the key is stuck and the steering wheel makes a locking sound, i cant put it in starting position, it wont click over even once...

I would still do voltage checks and have real data to know what is happening. The seat module could be a problem but without knowing voltage we can't tell. But since you are taking it to the dealer,, let us know what they found.

Reply
Old May 31, 2008 | 01:11 PM
  #21  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
I don't think its the keys since the i have a spare i have rarely used and is in very good condition and that also dosen't work. Well its Saturday and for the last four days in a row my car will not turn on only in the morning. Yesterday evening i was driving it around all evening, i went to dinner and a movie and it worked fine. I wanted to get an early jump this morning by taking it to the dearlship this morning but couldn't get it to start....I never mentioned that this vehicle was in a minor accident...Somebody ran into it while it was parked on the rear driver side, visually you can only see paint damage and a broken tail light, can this be an issue of why this is happening? dose anybody know...The issue begun to happen after my car was hit...
Reply
Old May 31, 2008 | 07:53 PM
  #22  
epmills's Avatar
Almost a Member!
 
Joined: Nov 2007
Posts: 68
Likes: 0
99 CLK430
As said before, its the EIS... I've replaced a few now due to the same problem.
Reply
Old Jun 1, 2008 | 09:38 AM
  #23  
RichardM98's Avatar
MBWorld Fanatic!
 
Joined: Oct 2007
Posts: 1,564
Likes: 19
From: SoCal
98 Brilliant Silver E320 Wagon
Harbor Freight has a 'float charger' (Part No. 42292) for $5.97. Hook it up and it'll maintain the battery voltage at 13.6v overnight. If you have parasitic current drain (from damage during the accident), it will enable the car to start in the AM.
Reply
Old Jun 1, 2008 | 02:46 PM
  #24  
AH1W-COBRA's Avatar
Super Member
 
Joined: Jan 2008
Posts: 508
Likes: 1
From: california high desert
2003 S500, 03 C240, 03 E320, 03 tahoe
our EIS was temp sensitive

had our EIS replaced awhile back,what a nightmare for the poor dealer to troubleshoot.below 40 degrees all accessory functions were intermittent.as soon as the temp increased ,all was fine.i had to video the car first thing in the morning to get the SA enough ammo to convince the techs that the car had a problem.it took them 10 days to pinpoint and a new EIS to repair.the EIS does so much.make sure you bring all keys to the dealer,they are tough on the security aspect of replacing this component.
Reply
Old Jun 1, 2008 | 11:47 PM
  #25  
dodgersnbolts's Avatar
Thread Starter
Newbie
 
Joined: Mar 2008
Posts: 16
Likes: 0
1998 CLK 320
Thank you all for your replies to this post. It has been very helpful in making my decision to take it to the dealership...
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 10:25 PM.

story-0
Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

Slideshow: Six gift ideas your AMG loving dad or grad will cherish.

By | 2026-06-03 17:26:18


VIEW MORE
story-1
7 Craziest Things AMG Gas Ever Built

Slideshow: Sometimes AMG builds fast sedans. Other times, it builds twin-turbo V12 land missiles and six-wheeled off-road monsters.

By Verdad Gallardo | 2026-05-26 17:59:58


VIEW MORE
story-2
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-3
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-4
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-5
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-6
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-7
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-8
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-9
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE