Rear air spring
https://www.arnottindustries.com/par...18_pid190.html
https://www.arnottindustries.com/par...18_pid190.html
So this morning the R is sitting low on the passenger side, was fine yesterday. Won't pump up, just sits there like a stomped-on slug.
Checked the website to see how fast I can get a pair here... "Out of stock, back-ordered." dam. Should have ordered a pair months ago. sigh.
I can feel the dealership snickering.
I don't want OEM! dam.
The system programming can be a bit mysterious and not comprehensively detailed in the owner's manual. For instance, I had my Airmatic in high position to check something and then attempted to put it back in normal position. Even with the motor running, it would NOT go back down until I started driving it. Other times, automatic height correction when stationary / motor off can be prompted by door opening / closing, I assume as a check to ensure passengers are not around the outside of the car. And, I also notice the adaptive damping will stiffen the shocks under certain conditions, even when Comfort mode is selected and it shouldn't be adapting (inferred from the manual).
I would love to see a detailed system overview on the Airmatic.
Nothing on the display. After the wife drove it easily for about 6 miles, she says it's normal again. Going to stop by an indy shop and let them have a look.
But after more searching here, I think I'd like to just eliminate the air springs and go with coils as josworth has done. I know that even if this current issue is corrected, then a valve, compressor, line, fitting, or some other part will fail. 89k miles, so it's to be expected. Should have mentioned I don't have airmatic, just the rear.
The saga continues...
The 'specialist' indie shop refused to do a coil replacement, probably because they didn't want the responsibility of an 'unknown' to them. They were ready to install an OEM air spring and gave a quote of $538, without doing any investigation.
Wife then stopped by the dealer, with whom we've been fairly happy. SA said he could quote a price for replacing the air spring, but there's an off-chance that's not it. When wife got their quote, even with MBCA club discount (labor cheaper than indie) it was closer to $800. She whipped out the indie's quote, and the SA said he'd match that. So she left it, and got one of their 60(!) new loaners (free. C250, nice, but man, it's shorter than my CLK!)
This morning the dealer called and said the computer keeps showing a valve error. Said the compressor showed an error too, but it was working fine. They are going to test everything, and replace the valve ($400+-) after they over-night one in. (Not in stock??)
If they don't replace the OEM air spring, I'll probably contact Shock Warehouse and get a set for my own 'stock', and be ready.
Stay tuned for the next exciting news! Wish I had the facility to do this myself. With all the info on this forum, I probably could. I'd have to figure in the doctor's charge for busted finger, lacerations, etc. of course.
and beer.
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..changed their tune! A WEEK?
Yeah, that'll teach ya to supply your own parts. Our stdealer has been pretty good with us. Maybe because I do the local MBCA newsletter and they advertise with us? Nah. Changed their tune.. I'm still laughing!
Update; It's Monday and we still have their loaner. (I have to call the dealer, they don't call to give updates)
Last Friday: "We replaced the valve and even though the computer said it was bad, it wasn't. So we'll take it out. Actually, the soap test showed both air springs are leaking." Yeah, they didn't like having to match the indy's price, so they'll replace both to make up for it. Funny how they rely on the godalmighty computer instead of a spray bottle of soapy water. They'll be eating the valve and overnight shipping. sigh.
Stay tuned, kids.... more to come!
Last edited by user 823908234; Aug 26, 2013 at 08:58 PM.
Stealer: The computer says there is an issue with the "block". Some block that controls the air flow.
Me: You sure its not the air bag for the front strut.
Stealer: We've never heard of a strut failure on these cars. You'd be the first ever.
Me: OK, fix it
Stealer (next day): You can't pick up your car, the front collapsed overnight
Me: I thought it was the block? Fix it.
Stealer (next day): It's fixed.
Me: What was it?
Stealer: The air bad in the strut was leaking
Me: How about that.
3 days. I'm guessing the total bill to MB warranty must have been about $3K. Good thing she got a loaner (a Nissan as I recall - that was a first and last time)

MassieS: At least you feel they were fair about it. You'll find another gem of an R, 'cause you're experienced... you know what to look for.
Our saggy-butt episode came to a good conclusion;
Dealer bought the valve, over-nighted it, installed it, took it back out. No charge to me. They lost money on that.
Then they did the soap test, determined the right air spring was leaking (how about that), and [supposedly] found tiny bubbles on the left spring. I bent over and let them replace both; made sense, since the left would probably die shortly anyway.
Ended up $1,027 total for 2. They beat the indy's quote by almost $50 for 2. Plus free wash and vac, a free C250 for 6 days (peppy little car), and a free "World Class Inspection" (although that failed to point out the missing driver's side running lamp, even though it shows on the dash at start up. I'm experimenting with an LED and hadn't put it back.)
So, taking all into consideration, they really beat the heck out of the indy. Dealer Happiness Index is up quite a few points.
Not a cheap car to repair, but worth it for the ride and utility and looks. And ride.
Stealer: The computer says there is an issue with the "block". Some block that controls the air flow.
Me: You sure its not the air bag for the front strut.
Stealer: We've never heard of a strut failure on these cars. You'd be the first ever.
Me: OK, fix it
Stealer (next day): You can't pick up your car, the front collapsed overnight
Me: I thought it was the block? Fix it.
Stealer (next day): It's fixed.
Me: What was it?
Stealer: The air bad in the strut was leaking
Me: How about that.
3 days. I'm guessing the total bill to MB warranty must have been about $3K. Good thing she got a loaner (a Nissan as I recall - that was a first and last time)
I think it is sad to disable such a useful feature on a high-end luxury car. Hopefully you will never need to load the car with 7 people or cargo and have it sink to the ground.
I think it is sad to disable such a useful feature on a high-end luxury car. Hopefully you will never need to load the car with 7 people or cargo and have it sink to the ground.
Last edited by khanhtrinh671; Sep 25, 2013 at 04:29 AM.
If the compressor fails, and the air springs are good, the car will stay up indefinitely, but there will be no automatic height correction until the compressor is fixed.



