Warranty
Years ago I had a non-factory warranty and was very unhappy with it. It had deductibles for each and every occurrence, required non Mercedes parts to be used when available and had a number of exclusions that the factory warranty did not. Ultimately just ignored it because it was too big of a pain in the butt
Let us know what you find out.
Years ago I had a non-factory warranty and was very unhappy with it. It had deductibles for each and every occurrence, required non Mercedes parts to be used when available and had a number of exclusions that the factory warranty did not. Ultimately just ignored it because it was too big of a pain in the butt
Let us know what you find out.
Anyway, the car is a '15 S550 coupe, Edition 1, with 20k miles. I don't have the VIN handy. Thanks for your input and I hope you're right.
Anyway, the car is a '15 S550 coupe, Edition 1, with 20k miles. I don't have the VIN handy. Thanks for your input and I hope you're right.
An independent dealer can't sell you an MB warranty, even if there is one available. You'll have to work with an MB dealer to accomplish that.
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Back to my original ?, do u know anything about Axiom, an independent warranty co.?
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An independent dealer can't sell you an MB warranty, even if there is one available. You'll have to work with an MB dealer to accomplish that.
This is consistent with what I heard when I bought my car and I understand that it is NOT necessary to bring it to CPO standards to obtain the extended factory warranty. So the only conditions I am aware of are (1) your car is still within the factory warranty, (2) you buy the extended warranty from a MB dealer and (3) you are prepared to lay down some significant $. In terms of (3) I heard it was about $2k per year and you could have 1 or 2 years. I would love to know if this was the actual case.
Good luck.
For a MB not purchased thru a MB dealer, the MB extended warranty can be purchased but the car must first be inspected by the MB dealer and receive the CPO designation. Here's how it's done.
1) The car obviously has to meet MB CPO requirements. It does not have to be under MB factory warranty,
2) (This is the big one) The car must go thru the MB dealers inventory. This means you would sell the car to the dealer and then they would sell it back to you with the CPO designation. It would then be eligible for the extended MB warranty.
For sure, the cost of this service could be quite high. This makes sense to me, though, as I'm sure MB dealers don't want MB's being brought to them after being purchased from non MB dealers wanting the extended MB warranty and the benefits there of. After all, the owners didn't invest in such businesses to sell warranties.
Remember guys, I'm just the messenger.
Last edited by Jud Chapin; Sep 1, 2018 at 04:54 PM.
https://www.fjmercedes.com/extended-...y-information/
Be sure sure to click on the “New Vehicle Extended Limited Extended Warranty” link, not the CPO link. Now I am not recommending this particular dealer since they are known for having the highest prices in the region, but it shows you that an extended factory warranty is available. There is allegedly “no complicated paperwork to process, no deductibles and no hassles”. All you need is lots of $.
Last edited by RonCL55; Sep 2, 2018 at 10:58 AM.
Last edited by Jud Chapin; Sep 22, 2018 at 04:32 AM.
I also asked about having the dealer buy the car from you and then selling it back as I mentioned above. He said that's only if you want the car certified.
The problem I'm having finding a car (S550) here in S. FL is that dealers don't keep them and many just ended up going to auction. As indicated above, these cars are not eligible for the extended warranty. Right now I think there are only 3 S550's available at MB dealers in FL south of Daytona and just 2 are certified. There must be at least 20 MB dealers in this area. I see many independent dealers with a few but Carfax shows they got them from a dealer.
He said if a find one i want to buy to call him first to be sure the car is eligible for the MB extended warranty.
Another interesting fact he told me is that they use CNA when the MB warranty is not available. He said it's just as good. He also mentioned that you cannot get an independent company warranty on the AMG S 63.
One last thing. I read the MB extended warranty and I was surprised to see that shocks and struts were not covered. I had the extended warranty on my '02 CL500 and think the struts were covered.
Last edited by Jud Chapin; Sep 26, 2018 at 10:32 AM.
I also asked about having the dealer buy the car from you and then selling it back as I mentioned above. He said that's only if you want the car certified.
The problem I'm having finding a car (S550) here in S. FL is that dealers don't keep them and many just ended up going to auction. As indicated above, these cars are not eligible for the extended warranty. Right now I think there are only 3 S550's available at MB dealers in FL south of Daytona and just 2 are certified. There must be at least 20 MB dealers in this area. I see many independent dealers with a few but Carfax shows they got them from a dealer.
He said if a find one i want to buy to call him first to be sure the car is eligible for the MB extended warranty.
Another interesting fact he told me is that they use CNA when the MB warranty is not available. He said it's just as good. He also mentioned that you cannot get an independent company warranty on the AMG S 63.
One last thing. I read the MB extended warranty and I was surprised to see that shocks and struts were not covered. I had the extended warranty on my '02 CL500 and think the struts were covered.
Re-certifying a vehicle is costly and usually not worth the time, money, or effort required to get that done. The dealership would pass all the costs along to you, from stocking the vehicle in to certifying it and adding the warranty, even the fees that dealer charges each unit to cover admin costs. In most of those cases, you're better off buying an aftermarket warranty for the vehicle.
I've used CNA before, but my local dealer has since dropped them, citing poor customer service and unfilled claims. They now use Zurich products.
And yes! The MB CPO ELW coverage excludes wear & tear items like shocks & struts, or the airbags on an Airmatic suspension. Comprehensive level Zurich warranties DO include some parts like that. Every aftermarket provider will be different.
Hopefully you find what you're looking for!
I've used CNA before, but my local dealer has since dropped them, citing poor customer service and unfilled claims. They now use Zurich products.
And yes! The MB CPO ELW coverage excludes wear & tear items like shocks & struts, or the airbags on an Airmatic suspension. Comprehensive level Zurich warranties DO include some parts like that. Every aftermarket provider will be different.
Hopefully you find what you're looking for!
First, we are talking about the “MB New Vehicle Extended Limited Warranty” issued exclusively MB dealers and sold by MB, not some aftermarket warranty.
The elements are as follows;
1. This applies to all MB cars that are currently covered by the original factory warranty. If your original warranty has expired then you cannot buy the extended warranty
2. The extended warranty covers used and second owner cars whether those cars were bought used from a MB dealer or a non MB dealer or privately (ie. Where you bought the car doesn’t matter}.
3. YOu do not need to have your car inspected. As long as the original warranty has not expired then you can buy the extended warranty. The reason is because MB is the issuer of the original warranty and so they can issue an extended warranty sight unseen because they would be liable under the original warranty anyway if there was an existing problem.
4. The extended warranty is very similar to the original warranty, it has no deductibles and a few more exclusions. It is good at all MB dealers. They say apart from the additional exclusions it is administered exactly like the original warranty.
5. If purchased in advance the extended warranty kicks in on the day your original warranty lapses
6. The extended warranty runs with the car and is transferable if you sell the car.
7. The pricing is based on either 1,2, or 3 additional years and is based on 75 or 100K aggregate miles. The following is the pricing that i was provided by the particular dealer i talked to:
Number of years commencing from end of original warranty and /total odometer miles (in thousands including mileage under the original warranty):
1/75 1/100 2/75 2/100 3/75. 3/100
$3,605 $4,353 $4,280 $4,928 $5,100 $5,963
So in my case i am likely to buy 3 extra years with a 75K mileage cap since I currently only have 20K miles on my car. So from this dealer it would cost me $5,100 for the 3 years of extended warranty.
Of course i have been told that selling extended warranties is a profit center for dealers and so i suspect i can find MB dealers that will undercut that pricing. I will be working on that and will let you know what i find out.
Last edited by RonCL55; Feb 2, 2019 at 01:15 AM.
First, we are talking about the “MB New Vehicle Extended Limited Warranty” issued exclusively MB dealers and sold by MB, not some aftermarket warranty.
The elements are as follows;
1. This applies to all MB cars that are currently covered by the original factory warranty. If your original warranty has expired then you cannot buy the extended warranty
2. The extended warranty covers used and second owner cars whether those cars were bought used from a MB dealer or a non MB dealer or privately (ie. Where you bought the car doesn’t matter}.
3. YOu do not need to have your car inspected. As long as the original warranty has not expired then you can buy the extended warranty. The reason is because MB is the issuer of the original warranty and so they can issue an extended warranty sight unseen because they would be liable under the original warranty anyway if there was an existing problem.
4. The extended warranty is very similar to the original warranty, it has no deductibles and a few more exclusions. It is good at all MB dealers. They say apart from the additional exclusions it is administered exactly like the original warranty.
5. If purchased in advance the extended warranty kicks in on the day your original warranty lapses
6. The extended warranty runs with the car and is transferable if you sell the car.
7. The pricing is based on either 1,2, or 3 additional years and is based on 75 or 100K aggregate miles. The following is the pricing that i was provided by the particular dealer i talked to:
Number of years commencing from end of original warranty and /total odometer miles (in thousands including mileage under the original warranty):
1/75 1/100 2/75 2/100 3/75. 3/100
$3,605 $4,353 $4,280 $4,928 $5,100 $5,963
So in my case i am likely to buy 3 extra years with a 75K mileage cap since I currently only have 20K miles on my car. So from this dealer it would cost me $5,100 for the 3 years of extended warranty.
Of course i have been told that selling extended warranties is a profit center for dealers and so i suspect i can find MB dealers that will undercut that pricing. I will be working on that and will let you know what i find out.
Here is a link to a dealer website that explains the difference between extending a new warranty and extending a CPO warranty:
https://www.fjmercedes.com/extended-...y-information/
First, long ago i got an aftermarket extended warranty with what was essentially an insurance company. They were awful to deal with, had deductibles and they required non MB parts to used “when available”. “Available” meant you could wait weeks until the part arrived. Also, they had to send an inspector out to the mechanics shop to approve the work in the first place (which often meant waiting additional days for the inspection itself) and they nit picked what was covered by warranty and what was not. So while i understand there are now better aftermarket companies in the marketplace, i would not want to go through that experience again. We all know what a MB warranty is and it is far better.
Second, I dont think my present S Class is a lifetime keeper for me like my prior CL Class. It just is not that great of a car. So I am likely to get rid of it soon. So I perceive if I try to sell the car with an extended MB factory warranty with say 3 years and 45,000 miles on it, that will make the car far more desirable to the prospective buyer than a car that has an aftermarket warranty (if i was buying a car i would not attribute any value to an aftermarket warranty—I would acknowledge it was there but it wouldn’t make any difference to my buying decision).
So for me, comparing merely from a pricing standpoint, a MB extended warranty to an aftermarket extended warranty is comparing apples to oranges.


