S-Class (W220) 1999-2006: S 320 CDI, S 320, S430, S 500, S 600

Changing lower ball joints could blow the suspension?

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Old Jul 24, 2013 | 03:07 PM
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Question Changing lower ball joints could blow the suspension?

Hey guys, my car has been making a squeaking noise for a while now and I knew it was the front lower ball joint so I took it to an Indy shop to get it change but that garage did not have the proper tools. So I thought paying the extra buck at the dealership was worth it because they knew what they were doing.

Once i get there, they take it in for inspection and the guy tells me that like a thought I needed a new ball joint, but he also tells me that while changing it he might blow my suspension and that would be a 3k job

So my question is, did that ever happen to any of you?
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Old Jul 24, 2013 | 08:15 PM
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elbe's Avatar
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If he "blows" the suspension than he doesn't know what he is doing or he's a pervert. Stay away from that place.
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Old Jul 25, 2013 | 12:21 AM
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I just don't understand how that could happen...he said that he'd have to hit on the ball to take it out and that there's a chance of hitting on the suspension causing it to open, and being a Mercedes dealership I guess he knows what he's doing but then again looking at some videos on how to change the ball joints i just can't see why he'd have to hit on anything.

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Old Jul 25, 2013 | 04:10 AM
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I think they're just trying to conceal the fact that they haven't done it before and don't feel confident of dealing with any risks.

You need a particularly big and heavy tool to do W220 ball joints, but its not rocket science.

Nick
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Old Jul 25, 2013 | 04:15 AM
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The guy I talked to has been working at that dealearship for the last 5 years and said he saw it happen like 4-5 times...I guess he's just not used to deal with the w220 models. I'm probably just gonna go visit an indy who's used with older benzes
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Old Jul 25, 2013 | 04:34 AM
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If they've ruined 4-5 cars and expect the customer to pay for it , find a dufferent service place !!
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Old Jul 27, 2013 | 01:32 PM
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I had my ball joints replaced at a Mercedes Dealership and it didn't seem to be rocket science. I agree with others, find another place to have them done.

Last edited by mcguirja; Jul 27, 2013 at 05:45 PM.
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Old Jul 27, 2013 | 01:38 PM
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Yea find a different dealer, when I used to have my W211 E55 , I had my ball joints done without any suspension issues after, he full of B.S take it somewhere else
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Old Jul 28, 2013 | 10:47 AM
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Yea, that's a bunch of BS. I have done them myself on my S and never damaged anything while doing it.
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Old Jul 28, 2013 | 03:03 PM
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Wonder what would happen if you reported such a statement to MB USA Corporate headquarters. Sounds like this guy was preparing you for a 3k bill.
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Old Jul 29, 2013 | 05:58 PM
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Definitely not going back to that stealership looks like they're full of crap
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