S-Class (W220) 1999-2006: S 320 CDI, S 320, S430, S 500, S 600

Voice Command button not working on my S

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Old Jan 21, 2005 | 02:35 AM
  #1  
d-e-z's Avatar
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CLS500
Voice Command button not working on my S

My 2000 S430 had an instrument cluster that went bad, but rather then pay the outrageous price of $1400 for a new cluster, I found a used one for a great price and installed it myself using all the tips I got from the forum.

I installed the cluster and except for the mileage(which I will take into the dealer and have them reprogram to the correct mileage) everything works except for the voice command button on the steering wheel(bottom left button) The button now acts as the down scroll button for the MFD. I reinstalled the old cluster to verify that the voice command module functions with the button and it does, so it's in the cluster.

My question to the forum: Are these buttons programmed or are they hardcoded into the cluster? I'm wondering if an MB tech with stardiag can reprogram the button
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Old Jan 21, 2005 | 03:01 AM
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I haven't played around too much with the W220 instrument clusters, but I am pretty sure of two things:

1) It is unlikely that the dealership can program the mileage on a used cluster. If you've driven around, you've now made the original cluster and your EIS mileage mismatch. If you install a new cluster, Star Diagnosis can have the new cluster take over the mileage from EIS, setting everything correct again.

2) The different part numbers for the clusters... they are for different years, and because the voice activation is different. I don't know if it can be changed with a regular or a modified Star Diagnosis. But there is a reason they are two different part numbers... probably internal proramming.

-s-
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Old Jan 21, 2005 | 11:36 AM
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W220
Is it difficult to install IC (Instrument Cluster) on your own?
What is the procedure, tools and skills required?

Thnks.
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Old Jan 21, 2005 | 03:07 PM
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Hi there Steve,

I hear you are coming to town soon. I'm hoping to get some scratch together and get a few new toys, but Christmas was rough and I'm still trying to dig my way out.

Anyway, the cluster part #'s(original vs new one I got) is exactly the same. I' made sure that the part number was exactly the same because I know that different cluster part numbers refer to different options that the car may have and are programmed accordingly. My thoughts were that if I got the exact part # to replace, all my options should work, and they do exect for that voice command button. My parktronic works, radio, CD, nav, trip computer, telephone, etc... All work except for that voice button. I wasn't sure if star diagnostics could change the control of those steering wheel button, but I'm sure you would know since you are the expert. I can live without it, but it would be a waste not to have it.

I"m also wondering if I get the UHI kit from you, will I still have that issue or can this issue be resolved with the UHI kit?

Thanks Steve and hope to see you in February.
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Old Jan 21, 2005 | 03:10 PM
  #5  
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Cluster removal is easy.

Just get the cluster removal tool on Ebay( $10) and pop the cluster out. There is only 1 calbe that connects to the back of the cluster.

Putting it back in is as easy as popping it back in the dash and it clicks in place.
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Old Jan 21, 2005 | 03:27 PM
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some slow@$$diesels
Originally Posted by d-e-z
Hi there Steve
Hi there...Scorchie is Dean...I am (a) Steve...

greetingz,
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Old Jan 21, 2005 | 03:46 PM
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Opps. Sorry Dean. Got the handles mixed up.

My appologies.

Dean, I sent you a PM, did you get it? I'm trying to figure out what best to do.

Thanks in advance.
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Old Jan 21, 2005 | 03:55 PM
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Steve,

I sent a PM to Dean, but your insight would be much appreicated also.

If I understand the previous post correctly, does star diagnosis take the cluster mileage and update the EIS or does star diagnosis take the EIS data and update the cluster.

I have ~25K on the original cluster and ~10K on the new cluster. I've put 2 miles on the car since I switched out the cluster and hopefully can find a solution that make the EIS and cluster odometer readings match. If I can't get the original miles on the cluster, I've already documented the miles on the new cluster and if I have to sell the car, I will state exact miles difference between the two when transferring title.

Also, any thoughts about how to resolve the voice command button issue I'm having?

Thanks.
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Old Jan 21, 2005 | 05:03 PM
  #9  
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Originally Posted by d-e-z
Steve,

I sent a PM to Dean, but your insight would be much appreicated also.

If I understand the previous post correctly, does star diagnosis take the cluster mileage and update the EIS or does star diagnosis take the EIS data and update the cluster.

I have ~25K on the original cluster and ~10K on the new cluster. I've put 2 miles on the car since I switched out the cluster and hopefully can find a solution that make the EIS and cluster odometer readings match. If I can't get the original miles on the cluster, I've already documented the miles on the new cluster and if I have to sell the car, I will state exact miles difference between the two when transferring title.

Also, any thoughts about how to resolve the voice command button issue I'm having?

Thanks.
If you have the same part number... it is probably configurable then. I know there were different part numbers at some time, but that might be for other changes.

The problem you don't understand is... you don't have a "NEW" cluster. You have one new to you, but it's not new. Star Diagnosis can only set the mileage on a NEW cluster (that means below a certain mileage) and usually only by copying it from EIS. There are varying situations that cause different things to happen with the mileage when replacing parts, and I don't know all the possibilities (and also I think there are a lot of them). I've only seen a couple of those situations on an S-class, and the rest is what I've heard from techs, so there's the possibility of inaccuracy.

But your best bet might be to buy a NEW cluster and install it, and that should fix your mileage. At the same time, it could be programmed by taking all the settings from your old cluster, if it is still operable. The problem sometimes is that some things are configured and can be copied by Star Diagnosis, but not separately set. For instance, if I replace a COMAND with a new COMAND, I can copy all the settings over from one to the other, and that includes... my radio station presets... my last destinations... etc. But there's no way to set those things separately from Star Diagnosis! So I just don't remember seeing that setting in the IC for W220, but then it may vary on part number or I may just have missed it.

I'm not sure why you just didn't take it to have it programmed anyhow? It would definitely give us the right answer.

-s-
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Old Jan 21, 2005 | 05:10 PM
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Thanks Dean.

I'm going to call my service manager at the dealership and see if they can reprogram it. That should answer a few questions.

Thanks for the insight.
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