Folks, I am frustrated with MBUSA!
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Joined: Sep 2006
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Folks, I am frustrated with MBUSA!
I ordered a S550 back in September (9/3), my car was originally slated for a November Build, then moved to Dec. Late November my dealer HBL (Northern VA) told me that my car has been pushed out to a Jan or Feb build due to part shortages.What is the deal with this constant slippage? My sticker is $114K and I am about to cancel my order and move to an Audi A8 v12.
Does anyone know what is really is going on? When will MB get their act together?
I ordered my car will all possible options.
Andorite Grey Metallic
Black Premium Leather
P2: Premium II
Dynamic Rear View Monitor
Night View Assist
Drive-Dynamic Multicontour Front Seats with 4-Stage Massage Function
321 AMG Sport-Package
Active Body Control (ABC)
Distronic PLUS
iPod Integration Kit
Panorama Sunroof
Power Side Window Sunblinds
Wood/Leather Steering Wheel
Electronic Trunk Closer
Bluetooth Interface Module
MBWorld Fanatic!
Joined: Nov 2001
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From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Most likely there is a shortage of parts for one of the options, consider finding out which one and deleting it if its more important to get your hands on the car.
MBWorld Fanatic!
Joined: Feb 2004
Posts: 5,143
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From: South Orange County, CA
4 wheels
S550's ordered with Nigh View Assist are given a lower priority over S600's since they come fully loaded. Your dealer is not fighting enough to get you the car you want, its as simple as that. MNZ greatly underestimated the amount of orders they would get for Night View Assist and have ran out of parts for them. They wont build many S550's for US, and I blame MBUSA for this as well, for not being pushy enough. MBZ suppliers are working to get as many of the components for Night View Assist ready as fast as they can.
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Joined: Sep 2006
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From: Phx, AZ moving to OC, CA
2007 S550
My car is equipped very similar to yours including all the P3 options, and as such my order was also delayed several times.
Every time your order was delayed, it means that the parts were needed for an S600 build. They take priority and every time someone orders one, another P3 S550 gets delayed. At least my dealer was honest and communicative all along, it doesn't sound like you're getting much feedback.
As far as I can tell, your dealer really can't "push" to get the car. The factory wants S600 sales over S550 so short of changing your order to an S600 there's not much you can do but wait. (Believe me, it was worth the wait!!)
Every time your order was delayed, it means that the parts were needed for an S600 build. They take priority and every time someone orders one, another P3 S550 gets delayed. At least my dealer was honest and communicative all along, it doesn't sound like you're getting much feedback.
As far as I can tell, your dealer really can't "push" to get the car. The factory wants S600 sales over S550 so short of changing your order to an S600 there's not much you can do but wait. (Believe me, it was worth the wait!!)
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Joined: Mar 2005
Posts: 202
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2007 S600. 2005 Carrera GT. 2007 Range Rover SC. 2008 BMW X5. 1967 SS Chevelle.
Night View
I think the night view assist is cool for the most part. It could be distracting and I find myself after 2 months not ever really using it unless I am showing it off to a freind. I would not let it hold up my car if that was the delay.
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Folks, thanks for all the input.. I live in the suburbs of DC. For those familiar with the area, we are talking lots of two lane roads, Trees, Deer during mating season and thanks to the Potomac and the Chesapeake, lots of fog during the spring and fall.
How does night view work out in these conditions. If it’s a help then I will stick with my order.. if not then I can drop the option. I like to get your feedback before I make the call.
How does night view work out in these conditions. If it’s a help then I will stick with my order.. if not then I can drop the option. I like to get your feedback before I make the call.
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Joined: Dec 2006
Posts: 437
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From: Northern Virginia
Hmmm, my order is very similar to yours. Except I didn't get the pano roof and distronic. And I got the rear seat package. But other than that, I think it's the same (even the same color.)
If my order gets delayed due to night view, I'll probably drop it.
For what it's worth, the only two cars I've ordered from HBL were both delayed significantly. I'm certain they sold the second one to a higher bidder. I met a guy who had the same options/colors bought at the time mine was supposed to come in. He said he was so happy they were able to find a car "on the water" with exactly the options he wanted. He paid MSRP. (This was my first attempt at buying an S-class. I ended up getting a 7, I was so p***ed.)
This time (my second attempt at ordering an S-class), I went with another dealer of course.
I'm not saying this happened to you. But I would make sure you get your order confirmation if you haven't already.
If my order gets delayed due to night view, I'll probably drop it.
For what it's worth, the only two cars I've ordered from HBL were both delayed significantly. I'm certain they sold the second one to a higher bidder. I met a guy who had the same options/colors bought at the time mine was supposed to come in. He said he was so happy they were able to find a car "on the water" with exactly the options he wanted. He paid MSRP. (This was my first attempt at buying an S-class. I ended up getting a 7, I was so p***ed.)
This time (my second attempt at ordering an S-class), I went with another dealer of course.
I'm not saying this happened to you. But I would make sure you get your order confirmation if you haven't already.
MBWorld Fanatic!
Joined: Feb 2004
Posts: 5,143
Likes: 1
From: South Orange County, CA
4 wheels
Audi A8 W12 is a POS. It feels like the engine wants to go in 12 different directions. Its also pretty unreliable and has many many problems.
There is a member here who went from an A8 W12 to an S600 and couldn't be happier with his new 2007 S600.
There is a member here who went from an A8 W12 to an S600 and couldn't be happier with his new 2007 S600.
Member
Joined: Jun 2006
Posts: 233
Likes: 1
From: Lymington Hampshire UK
E220cdi Estate Avantgarde March 2008
I agree. The Audi is just not in the same league. But what is. Virtually every UK and European car magazine voted the Mercedes S class the 'best saloon car in the world'. Well worth the wait. I have a 220 series and wake each day looking forward to driving her. Magical. You'll be glad you waited.
Super Member
Joined: Jun 2005
Posts: 516
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From: Oakville, ON
'12 ML350
What did you not like about your experience with the A8?
I enjoy different cars so have ordered an S550 next but I think it's a pretty strong term, and entirely unnecessary, to call any luxury car offered today a POS. The market offers something for every taste, desire and budget, if that's not a free market economy, then I don't know what is?
Super Member
Joined: May 2005
Posts: 587
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06 E-55-95-F355S- 99 Porsche 911 C2 w mods
I agree that the Audi A8 is far from a POS. Audis have beautiful interiors and their attention to detail is exemplary, inside, outside and underneath.
MBWorld Fanatic!
Joined: Feb 2004
Posts: 5,143
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From: South Orange County, CA
4 wheels
1. I do not appreciate the boxy interior of the A8
2. The design while clean, is very bland
3. I found the W12 to be one weird engine, it was not as smooth or as linear as the S600's TT V12
4. Very rough transmission
5. Too many electrical gremlins still and to top things off I did not think MMI was as easy to use as COMAND in the W221. Also the list of features and innovation was very low.
6. What is with the pig nose grill? My god it looks like ****. Its a luxury car not a freaking 18 Wheeler.
The one positive thing about the A8 was the B&O sound system and Quattro. However the new 4-Matic employed in the W221 is a heck of a lot better than Quattro now.
2. The design while clean, is very bland
3. I found the W12 to be one weird engine, it was not as smooth or as linear as the S600's TT V12
4. Very rough transmission
5. Too many electrical gremlins still and to top things off I did not think MMI was as easy to use as COMAND in the W221. Also the list of features and innovation was very low.
6. What is with the pig nose grill? My god it looks like ****. Its a luxury car not a freaking 18 Wheeler.
The one positive thing about the A8 was the B&O sound system and Quattro. However the new 4-Matic employed in the W221 is a heck of a lot better than Quattro now.
Super Member
Joined: Dec 2003
Posts: 663
Likes: 6
The equipment situation is getting better by the day. Considering how long you have already waited, I would suggest you continue with your order as your car is very likely close to being built or at least locked in. You will not regret this. Good Luck
Member
Joined: Nov 2006
Posts: 176
Likes: 26
From: Miami, Florida
S580, GTC, GL550, NEW S550, S63 (Sold), S550 (Sold), ML350, C230
The S is the Best Sedan on the Road at any price!!!! You can spend more but it will not be better.
In my case I had to drop items from my options list rather then drop the S. Yes, i too was pissed and threaten the life of my dealer. I too had to deal with countless delays while my neighbors (the real players) drove past my street in their S's despite my 2 year old order.
So, drop some of those novel options and expedite your order... or do as many of us have and call some of the big S houses that have them in stock, find your color and truck it in. Trust me, you won't miss the Night Assist when your pimpin in the ultimate luxury liner!!!
How nice it would be to drive to Christmas Day Lunch/Dinner in your new S????
Cheers to all the lucky S Owners, future owners & enthusiasts!!!
In my case I had to drop items from my options list rather then drop the S. Yes, i too was pissed and threaten the life of my dealer. I too had to deal with countless delays while my neighbors (the real players) drove past my street in their S's despite my 2 year old order.
So, drop some of those novel options and expedite your order... or do as many of us have and call some of the big S houses that have them in stock, find your color and truck it in. Trust me, you won't miss the Night Assist when your pimpin in the ultimate luxury liner!!!
How nice it would be to drive to Christmas Day Lunch/Dinner in your new S????
Cheers to all the lucky S Owners, future owners & enthusiasts!!!
Member
Joined: Nov 2006
Posts: 140
Likes: 1
From: Oakbrook, IL
'10 E550 4Matic, '09 S600, '07 CL600
It's a cool factor gadget, plan and simple.
Member
Joined: Feb 2006
Posts: 139
Likes: 0
2008 Mazda Tribute , 2007 S550.
Hmmm, my order is very similar to yours. Except I didn't get the pano roof and distronic. And I got the rear seat package. But other than that, I think it's the same (even the same color.)
If my order gets delayed due to night view, I'll probably drop it.
For what it's worth, the only two cars I've ordered from HBL were both delayed significantly. I'm certain they sold the second one to a higher bidder. I met a guy who had the same options/colors bought at the time mine was supposed to come in. He said he was so happy they were able to find a car "on the water" with exactly the options he wanted. He paid MSRP. (This was my first attempt at buying an S-class. I ended up getting a 7, I was so p***ed.)
This time (my second attempt at ordering an S-class), I went with another dealer of course.
I'm not saying this happened to you. But I would make sure you get your order confirmation if you haven't already.
If my order gets delayed due to night view, I'll probably drop it.
For what it's worth, the only two cars I've ordered from HBL were both delayed significantly. I'm certain they sold the second one to a higher bidder. I met a guy who had the same options/colors bought at the time mine was supposed to come in. He said he was so happy they were able to find a car "on the water" with exactly the options he wanted. He paid MSRP. (This was my first attempt at buying an S-class. I ended up getting a 7, I was so p***ed.)
This time (my second attempt at ordering an S-class), I went with another dealer of course.
I'm not saying this happened to you. But I would make sure you get your order confirmation if you haven't already.
Junior Member
Joined: Sep 2006
Posts: 40
Likes: 0
From: Aventura, FL
S550
Hello DC, I was there for thanksgiving visiting my family in Potomac, and got to see Arnold Schwarzenegger hanging out at Starbucks.
Don't feel so bad. I ordered mine in May, but it is finally reaching the Jacksonville port on December 20th.
I ordered every single option except for AMG sports package.
First the Night Vision was the delayed (but that's no longer the holdup, then the Panoramic Roof and the DD seats and I was told it would be Feb-March before I received it, I kept telling the dealer I would wait until all the options I wanted were available.
I received a call Dec 2nd from my dealer that the car was built Nov 29th.
Don't be surprised if you car isn't already built or very close to it.
I waited 7 months from the time I ordered it, and I'm sure it will be worth the wait, when I take delivery of it soon. I think after it reaches Jacksonville and they install the iPod kit there and whatever else they do,it will probably be less then a week to reach the Coral Gables dealership.
Don't feel so bad. I ordered mine in May, but it is finally reaching the Jacksonville port on December 20th.
I ordered every single option except for AMG sports package.
First the Night Vision was the delayed (but that's no longer the holdup, then the Panoramic Roof and the DD seats and I was told it would be Feb-March before I received it, I kept telling the dealer I would wait until all the options I wanted were available.
I received a call Dec 2nd from my dealer that the car was built Nov 29th.
Don't be surprised if you car isn't already built or very close to it.
I waited 7 months from the time I ordered it, and I'm sure it will be worth the wait, when I take delivery of it soon. I think after it reaches Jacksonville and they install the iPod kit there and whatever else they do,it will probably be less then a week to reach the Coral Gables dealership.
Member
Joined: Jun 2006
Posts: 233
Likes: 1
From: Lymington Hampshire UK
E220cdi Estate Avantgarde March 2008
Member
Joined: Feb 2006
Posts: 162
Likes: 0
From: Washington, DC
98 Ford Explorer Limited, 2007 S550 LE
Folks, thanks for all the input.. I live in the suburbs of DC. For those familiar with the area, we are talking lots of two lane roads, Trees, Deer during mating season and thanks to the Potomac and the Chesapeake, lots of fog during the spring and fall.
How does night view work out in these conditions. If it’s a help then I will stick with my order.. if not then I can drop the option. I like to get your feedback before I make the call.
How does night view work out in these conditions. If it’s a help then I will stick with my order.. if not then I can drop the option. I like to get your feedback before I make the call.
Super Member
Joined: Mar 2004
Posts: 678
Likes: 0
'05 SL 55 Black/Black w/mods from Eurocharged/Kleemann/BuckheadImports
I agree the Night Vision is only for showing off to friends & hot girls
I too must also agree the Night Vision in my new CL 550 LE is completely useless and downright dangerous to use, even on the deer collision prone streets on two-lane back roads. It's cool to show to friends and hot girls though. My friends call my CL 550 "The Space Ship". :-) The rear back-up camera on the other hand has come in real handy, especially when I back into a parking space backwards or when parallel parking. I'd gladly trade my Night Vision option for Distr. Plus if I could cuz I'm in bumper to bumper traffic every single day.
Oh well, I'll just have to wait till one day when I get maybe the 2010 model CL 65 or CL 69 or whatever !!
Oh well, I'll just have to wait till one day when I get maybe the 2010 model CL 65 or CL 69 or whatever !!
