COMMAND problems after update?
Thread Starter
Junior Member
Joined: Jan 2003
Posts: 31
Likes: 1
From: DFW, Texas
ML
COMMAND problems after update?
Is it usual to have problems with the COMMAND after update? I read all postings from the following discussion, and it scared me a bit.
https://mbworld.org/forums/new-s-cla...w-s-class.html
I don't have an S550 "yet". I'm looking into a 2007 or 2008 CPO and will ask the dealer to update the NAV map prior to delivery. However, looks like the COMMAND can go nuts after the update. What do you think?
https://mbworld.org/forums/new-s-cla...w-s-class.html
I don't have an S550 "yet". I'm looking into a 2007 or 2008 CPO and will ask the dealer to update the NAV map prior to delivery. However, looks like the COMMAND can go nuts after the update. What do you think?
Super Member
Joined: Oct 2007
Posts: 643
Likes: 51
From: Southern California
2007 CL550
Yes and no!!
Make sure the dealer you have it done with has previously done the Comand update. The experienced dealers get it done correctly, the inexperienced ones do not always get it correct. There are parameters that they must configure correctly. Then there are the dealers who say it can't be done, the update will not work with your car, Don't believe them.
After the Comand update is performed, you will get real-time traffic inof ONLY if you have a more recent NAV disk than the original one that came with your vehicle AND you live in or near a major city where the real-time traffic information is broadcast.
Make sure the dealer you have it done with has previously done the Comand update. The experienced dealers get it done correctly, the inexperienced ones do not always get it correct. There are parameters that they must configure correctly. Then there are the dealers who say it can't be done, the update will not work with your car, Don't believe them.
After the Comand update is performed, you will get real-time traffic inof ONLY if you have a more recent NAV disk than the original one that came with your vehicle AND you live in or near a major city where the real-time traffic information is broadcast.
Thread Starter
Junior Member
Joined: Jan 2003
Posts: 31
Likes: 1
From: DFW, Texas
ML
Thanks. This is the part I'm confused. I "think" COMMAND update is for COMMAND functions only. NAV update is for the actual map. Looks like many owners are doing both at the same time. If I'm correct, maybe the latest update requires "both" COMMAND and NAV to be done together...?
New technologies are invented to punish older people like me.
New technologies are invented to punish older people like me.
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Joined: Dec 2006
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From: Europe
223.168 & 213.012 & 906.633 & 214.005
Thanks. This is the part I'm confused. I "think" COMMAND update is for COMMAND functions only. NAV update is for the actual map. Looks like many owners are doing both at the same time. If I'm correct, maybe the latest update requires "both" COMMAND and NAV to be done together...?
New technologies are invented to punish older people like me.
New technologies are invented to punish older people like me.
The telematics update can be performed without a combined map data update. I had these updates done in this order. The outcome was old maps (of course) with bird's eye view (we already had DVD video and traffic info for navigation even before the telematics update).
But I tend to remember that the new maps were not possible before the telematics update, someone must know this from experience. I thought we advised owners to ask their dealer to take care of the maps update to force them to take care of the telematics update too (but I may remember this wrong).
Owners really should have both done even if some workshops are really difficult and claim there is nothing missing from the car and nothing they could do for it. I believe several workshops don't want to take care of the task because they do not know the few things that have to be fixed by manual coding after the telematics update (in some cases at least the rear view camera needs coding and there was this Hybrid model setting that others have reported). I wonder if SCN coding today already takes care of these automatically or if manual coding is still needed.
Newbie
Joined: Feb 2016
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2009 ML350
Tried to update the NTG2.5 command on my 2009 ML 350. At the end of the update, the system got a error - ErrorCode : 0x2303. I tried to update again and now it is stuck in "software missing" screen and will not move out. Any help on how to solve this problem?
Thanks
Thanks
Senior Member
Joined: Jul 2011
Posts: 328
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2012 S350 Bluetec 4MATIC; 2011 ML350; 2005 C230k;
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2009 ML350
Took my 2009 ML 350 to the dealer and they re-installed the firmware. Command navigation system is back to operation. Everything works except the radio is stuck on one station and does not change. CD/DVD, Sirius, Nav, Phone everything works, but Radio does not change channel. It is on one channel and that channel works and cannot change to any other channel. Dealer wants me to take it in for another day. Anyone run into this radio channel not changing problem before?
Senior Member
Joined: Jul 2011
Posts: 328
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2012 S350 Bluetec 4MATIC; 2011 ML350; 2005 C230k;
I never had this problem before. But dealer can manually enter radio frequency through DAS. I'm curious if that works. Maybe radio module (DAB Tuner) need update as well?
MBWorld Fanatic!
Joined: Nov 2004
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W221 S600, W220 S55 AMG Kompressor, W124 300E, W140 S320, W210 E3204M W164 ML320 Bluetec
"Software Missing" can generally be resolved by attempting the process again. BTW, the NTG 2.5 was never installed into a W221, which is what this group's focus is.
Newbie
Joined: Feb 2017
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2020 Mercedes Benz S550 W221 USA
2010 command and maps update help please
Hello Guys
I am new to the s550 as i was S500 driver
i received my 2010 s550 3 days ago and it was an upgrade from what i had before 2006 s500 so my question is i want to upgrade my command if it need it ( what is the latest ver) and get the newest maps but i don't know is my command what version ? how to find out ..it say in the dealer paper work its Command aps USA!!! and also i do not want to lose my movie in motion feature and and also any other feature that i have currently open ...after the update of the command!! and what is the latest version of the maps software and if i can update that only ? my current car has lane assist and I was planing to retrofit a night view plus but i found out it will too costly .. ( windshield, another camera and mod and headlight )i have bi-xeon so i ignore that retro fit after i bough all the part except the windshield and headlight with IR but the idea is still in my head is i worth it..please share you thought with my with advice
Thanks to all
I am new to the s550 as i was S500 driver
i received my 2010 s550 3 days ago and it was an upgrade from what i had before 2006 s500 so my question is i want to upgrade my command if it need it ( what is the latest ver) and get the newest maps but i don't know is my command what version ? how to find out ..it say in the dealer paper work its Command aps USA!!! and also i do not want to lose my movie in motion feature and and also any other feature that i have currently open ...after the update of the command!! and what is the latest version of the maps software and if i can update that only ? my current car has lane assist and I was planing to retrofit a night view plus but i found out it will too costly .. ( windshield, another camera and mod and headlight )i have bi-xeon so i ignore that retro fit after i bough all the part except the windshield and headlight with IR but the idea is still in my head is i worth it..please share you thought with my with advice
Thanks to all
Senior Member
Joined: Jul 2011
Posts: 328
Likes: 56
2012 S350 Bluetec 4MATIC; 2011 ML350; 2005 C230k;
Latest map update for North America is 2015/2016 V14.0 Edition.I think it is not worth to pay for maps update. You should consider to upgrade your factory display to android display. You will have google maps, waze, carplay, android auto and bunch of other features.Check out this forum there are people who upgraded to android display.
Super Member
Joined: Dec 2018
Posts: 857
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From: Washington, DC
2007 S600, 2007 Chrysler 300 SRT8, 2000 C5 Corvette, 2017 Mustang GT, 2023 300C, and a 2019 Lincoln
I have both the map update and the command update DVDs but where do I put them in? Do I simply insert the DVD into slot one of the CD Player? Or is there a separate slot for the map DVD?
My car is a 2007 S600.
My car is a 2007 S600.
Last edited by vettebk; Aug 6, 2019 at 08:41 AM.
Super Member
Joined: Oct 2007
Posts: 643
Likes: 51
From: Southern California
2007 CL550
Comand update installation requires the use of a special Mercedes DAS computer system connected to your vehicle. If your vehicle currently displays traffic information or you can select the "birds eye" map display format, you do NOT need a Comand update.
If your vehicle is 2009 or older then simply insert the map disk into any CD slot and the update will start automatically. This can take as long as 45 minutes and must NOT be interrupted.
If your vehicle is 2010 or newer, you will need a unique encryption code specifically for your vehicle and the map version which is only available from dealers.
Be sure you have the correct map disk for your vehicle year.
If your vehicle is 2009 or older then simply insert the map disk into any CD slot and the update will start automatically. This can take as long as 45 minutes and must NOT be interrupted.
If your vehicle is 2010 or newer, you will need a unique encryption code specifically for your vehicle and the map version which is only available from dealers.
Be sure you have the correct map disk for your vehicle year.
