S-Class (W221) 2007-2013: S 320 CDI, S 350, S 450, S 500, S 550, S 420 CDI, S 600

Dealer refused to replace leaking washer fluid tank under warranty

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Old Jan 8, 2014 | 09:00 PM
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Nuieve's Avatar
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CLA250
Dealer refused to replace leaking washer fluid tank under warranty

They said MB warranty doesn't cover that. Is this BS or what? They quoted me $200 for repair. I never had (or heard) another car having this problem (even a Yugo), and yet it seems like so many MB owners have this problem...

Should I pursue this further? Call MB, make a stink or is it something that I have no chances of winning?

I'm pretty mad.
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Old Jan 8, 2014 | 10:14 PM
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2013 S550 4matic (AMG sport package), 2016 Corvette Stingray.
That's BS...I had the same issue but mines were both headlight washers and dealer replaced both under warranty.
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Old Jan 9, 2014 | 02:21 AM
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Originally Posted by wilassasin
That's BS...I had the same issue but mines were both headlight washers and dealer replaced both under warranty.
Whom do I call to have this resolved? The dealer reps told me they just entered the issue into computer and computer told them it's not covered.
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Old Jan 9, 2014 | 03:00 AM
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This is so funny. I have blue fluid leaking on either side of the car, left and right sides... Just saw it tonight. The car was cpo'd a week ago. I guess they missed it? So, what's the deal, these things end up cracking and leak???
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Old Jan 9, 2014 | 08:37 AM
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I just called my dealer and they said its covered under warranty. I'd call another dealer or call Mercedes customer service number.
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Old Jan 9, 2014 | 09:06 AM
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Mine was covered as well, along with the pump failing.
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Old Jan 9, 2014 | 09:25 AM
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Go to a different MB dealership and write a complaint against the one you went to. Make sure to mention the guys that wanted to make the decision of telling you to pay out of pocket. I would also call MB corporate and complain over the phone. At this point for someone to try taking money out of your pocket after you have a warranty it's every man for himself. In this case you are right and they are gonna turn up to be the idiots. If you want you can also go and visit the GM of the MB dealer you went to, and tell him about other people having same issues fixed under warranty.
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Old Jan 9, 2014 | 10:03 AM
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This might help also:

https://mbworld.org/forums/showthrea...72#post5901072
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Old Jan 24, 2014 | 01:54 PM
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Any luck with getting this repaired under warranty?
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Old Feb 5, 2014 | 06:06 PM
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Originally Posted by Nuieve
Whom do I call to have this resolved? The dealer reps told me they just entered the issue into computer and computer told them it's not covered.
I didn't bring mine in yet, did you?

My blue fluid leaks when I haven't even used the wipers or squirted any fluid. It seems to happen when it's below 32 degrees.

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Old Feb 6, 2014 | 06:26 AM
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Is this the 4 yr/ 50k mile warranty or cpo warranty that's not covering the tank?
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Old Jan 14, 2016 | 11:48 AM
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Leaking again after dealer fixed last year... GO figure. Only when temps go below 30.
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