S-Class (W221) 2007-2013: S 320 CDI, S 350, S 450, S 500, S 550, S 420 CDI, S 600

Starter only cranks when starter relay is jumped

Old Oct 25, 2025 | 03:01 PM
  #1  
clb0099's Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2012
Posts: 893
Likes: 242
From: New Jersey
‘16 Mercedes GLE450 amg,’15 Mercedes gla, coupe,’07 Mercedes w221,’12 Audi A
Starter only cranks when starter relay is jumped

I am starting a new thread for clarity. Recently, I encountered an issue with my car where it failed to start. The dashboard lights illuminate, followed by the appearance of the red battery light on the cluster after a few seconds. Notably, the starter and alternator are relatively new, with less than two years of use. What is peculiar is that when I jump the starter relay in the front fuse box the engine cranks but does not start. To verify fuel delivery, I removed the fuel hose from the fuel rail and used a jump wire in place of the starter relay. Observing fuel pouring out of the hose confirmed fuel supply to the engine. I am uncertain about what else to do. Could there be a bad ground connection? Anyone have the ground points for the starter, and alternator?
Reply
Old Oct 25, 2025 | 03:32 PM
  #2  
MacVidMB-V8's Avatar
Super Member
10 Year Member
Photogenic
Community Builder
Liked
 
Joined: Oct 2012
Posts: 538
Likes: 89
From: Hollywood, CA
W209, W124
Starter and alternator grounded by being bolted to engine.

Sound like you have a key/EIS/DAS issue.
Reply
Old Oct 25, 2025 | 03:57 PM
  #3  
TimC300's Avatar
MBWorld Fanatic!
Community Builder
Liked
Loved
Community Favorite
 
Joined: Aug 2023
Posts: 3,687
Likes: 1,110
From: MA Coast
W204 2010 C300 4matic Sport M272
When attempting to start have you tried pressing down on the accelerator pedal? When my purge valve went bad the car would not start, but usually right after getting gas. I romped the accelerator pedal to the floor and it started.

Not saying your purge valve is the cause. Just something to try.


* I just read the post again and noticed the red battery warning.

Have you verified the battery is charged? Try using jumper cables/battery booster when trying to start? Put a charger on the battery.

Last edited by TimC300; Oct 25, 2025 at 03:59 PM.
Reply
Old Oct 25, 2025 | 05:26 PM
  #4  
clb0099's Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2012
Posts: 893
Likes: 242
From: New Jersey
‘16 Mercedes GLE450 amg,’15 Mercedes gla, coupe,’07 Mercedes w221,’12 Audi A
any picture of grounds mounted ?




Originally Posted by MacVidMB-V8
Starter and alternator grounded by being bolted to engine.

Sound like you have a key/EIS/DAS issue.
Reply
Old Oct 25, 2025 | 06:12 PM
  #5  
TimC300's Avatar
MBWorld Fanatic!
Community Builder
Liked
Loved
Community Favorite
 
Joined: Aug 2023
Posts: 3,687
Likes: 1,110
From: MA Coast
W204 2010 C300 4matic Sport M272
There are no additional ground wires on the starter and alternator.

By installing them they are grounded directly thru the mounting bolts.

Alternator Diagram:




Starter Diagram:




Last edited by TimC300; Oct 25, 2025 at 06:14 PM.
Reply
Old Oct 25, 2025 | 06:19 PM
  #6  
MacVidMB-V8's Avatar
Super Member
10 Year Member
Photogenic
Community Builder
Liked
 
Joined: Oct 2012
Posts: 538
Likes: 89
From: Hollywood, CA
W209, W124
Cars are made of metal.

Bolts are made of metal.

Metal conducts electricity, unless it is heavily corroded. If starter or alternator have corrosion where they bolt on, remove, clean, and reattach.

The negative battery terminal will typically have a giant cable that attaches to the engine block and/or car frame.

Everything that is then bolted to the engine or metal car frame is grounded.

Get a voltmeter and place it in continuity mode and you can test this with greatest of ease.If there are 0 Ohms of resistance to alternator and starter from negative terminal then you have proven that ground isn’t the issue.
Reply
Old Oct 25, 2025 | 06:20 PM
  #7  
clb0099's Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2012
Posts: 893
Likes: 242
From: New Jersey
‘16 Mercedes GLE450 amg,’15 Mercedes gla, coupe,’07 Mercedes w221,’12 Audi A
The fact that it cranks with the starter relay and getting fuel makes no sense. This video makes me think eis issue. though dashboard lights on. Next is the bcm? I get no codes when scanning the car

https://youtu.be/ZC9Zm8SIzSk?si=viioTQJQoNj0NYZs

Last edited by clb0099; Oct 25, 2025 at 06:21 PM.
Reply
Old Oct 25, 2025 | 06:24 PM
  #8  
clb0099's Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2012
Posts: 893
Likes: 242
From: New Jersey
‘16 Mercedes GLE450 amg,’15 Mercedes gla, coupe,’07 Mercedes w221,’12 Audi A
would the car crank with the starter relay jumped though if there was a ground issue ?


Originally Posted by MacVidMB-V8
Cars are made of metal.

Bolts are made of metal.

Metal conducts electricity, unless it is heavily corroded. If starter or alternator have corrosion where they bolt on, remove, clean, and reattach.

The negative battery terminal will typically have a giant cable that attaches to the engine block and/or car frame.

Everything that is then bolted to the engine or metal car frame is grounded.

Get a voltmeter and place it in continuity mode and you can test this with greatest of ease.If there are 0 Ohms of resistance to alternator and starter from negative terminal then you have proven that ground isn’t the issue.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Oct 25, 2025 | 06:46 PM
  #9  
MacVidMB-V8's Avatar
Super Member
10 Year Member
Photogenic
Community Builder
Liked
 
Joined: Oct 2012
Posts: 538
Likes: 89
From: Hollywood, CA
W209, W124
I’m not sure what you are asking. Both the starter and the relay need to have a ground (-) connection.

Do you have a multi-meter?

Reply
Old Oct 25, 2025 | 07:22 PM
  #10  
clb0099's Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2012
Posts: 893
Likes: 242
From: New Jersey
‘16 Mercedes GLE450 amg,’15 Mercedes gla, coupe,’07 Mercedes w221,’12 Audi A
To clarify, I apologize for the confusion. The fact that the vehicle fails to crank with the key in ignition position 2, yet cranks when a jump wire is used in place of the starter relay at the front sam, suggests what?
Reply
Old Oct 25, 2025 | 07:23 PM
  #11  
clb0099's Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2012
Posts: 893
Likes: 242
From: New Jersey
‘16 Mercedes GLE450 amg,’15 Mercedes gla, coupe,’07 Mercedes w221,’12 Audi A
I don’t have one.


Originally Posted by MacVidMB-V8
I’m not sure what you are asking. Both the starter and the relay need to have a ground (-) connection.

Do you have a multi-meter?
Reply
Old Oct 25, 2025 | 07:31 PM
  #12  
MacVidMB-V8's Avatar
Super Member
10 Year Member
Photogenic
Community Builder
Liked
 
Joined: Oct 2012
Posts: 538
Likes: 89
From: Hollywood, CA
W209, W124
Among other things it pretty much guarantees that the starter and solenoid are good. So that is one direction you don’t need to aim the parts cannon.

But next we need to know WHICH terminals you are connecting at relay.

That relay probably only gets a 12V+ when the DAS has gone through all checks and sees that key and EIS and TCM and ECM and whatever else are ALL the right ones.

ie, there should be a 12V+ ready to connect to solenoid and another terminal that only goes 12V+ when DAS gives OK. When it gets the 12V+ it pulls the arm down connecting the solenoid to current. There will need to be a ground for the other side of the coil that pulls the arm down.

So with your multimeter, you can check which terminals are getting what current and when.

Reply
Old Oct 25, 2025 | 07:33 PM
  #13  
MacVidMB-V8's Avatar
Super Member
10 Year Member
Photogenic
Community Builder
Liked
 
Joined: Oct 2012
Posts: 538
Likes: 89
From: Hollywood, CA
W209, W124
Originally Posted by clb0099
I don’t have one.
With all these electrical issues, get one.

They are $10 on Amazon, much less than a single shot from the parts cannon.
Reply
Old Oct 25, 2025 | 07:57 PM
  #14  
clb0099's Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2012
Posts: 893
Likes: 242
From: New Jersey
‘16 Mercedes GLE450 amg,’15 Mercedes gla, coupe,’07 Mercedes w221,’12 Audi A

Pins 30 & 87.. what role would a multimeter play if I were to purchase one, given my unfamiliarity with its operation? Furthermore, the parts cannon comment seems irrelevant, considering the vehicle is approaching 20 years of age.
Reply
Old Oct 25, 2025 | 08:07 PM
  #15  
clb0099's Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2012
Posts: 893
Likes: 242
From: New Jersey
‘16 Mercedes GLE450 amg,’15 Mercedes gla, coupe,’07 Mercedes w221,’12 Audi A
this is what I followed to get to the one point. I didn’t do the light test.



Reply
Old Oct 25, 2025 | 08:13 PM
  #16  
MacVidMB-V8's Avatar
Super Member
10 Year Member
Photogenic
Community Builder
Liked
 
Joined: Oct 2012
Posts: 538
Likes: 89
From: Hollywood, CA
W209, W124
All your problems SCREAM “I need a voltmeter to solve this issue”

At this relay for instance, you really want to know if & when 86 goes 12V+.

And you need to verify that battery has 12.4-6 at rest.

And (as you started thread with) you can quickly & easily check ground continuity anywhere on the car. Pin 85 is great place to start.

You are tracking down electrical issues. You need s meter.

Ask yourself this, what is the advantage to NOT having a meter?

Last edited by MacVidMB-V8; Oct 25, 2025 at 08:16 PM.
Reply
Old Oct 25, 2025 | 08:18 PM
  #17  
clb0099's Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2012
Posts: 893
Likes: 242
From: New Jersey
‘16 Mercedes GLE450 amg,’15 Mercedes gla, coupe,’07 Mercedes w221,’12 Audi A
Something like this?
Something like this?
Reply
Old Oct 25, 2025 | 08:20 PM
  #18  
TimC300's Avatar
MBWorld Fanatic!
Community Builder
Liked
Loved
Community Favorite
 
Joined: Aug 2023
Posts: 3,687
Likes: 1,110
From: MA Coast
W204 2010 C300 4matic Sport M272
I recently used my multimeter when my fog light was not working and had a fault code short to ground/positive. The bulb was fine but installed a new one I had anyways. Still not working.

Used the multimeter to see what voltage I was getting at the plug. Less than 8v. So I connected directly to a ground point in the engine bay and voltage was fine. Then tested the ground wire from the plug to the ground point on the frame and sure enough it was bad. Ran a new ground wire and solved the problem. Never would have figured it out without a multimeter.



Cut and spliced in a new wire. Small butane torch for solder.


Test new ground wire for continuity to make sure the connector was fine- Good.


Used the same ground location.


Reply
Old Oct 25, 2025 | 09:09 PM
  #19  
MacVidMB-V8's Avatar
Super Member
10 Year Member
Photogenic
Community Builder
Liked
 
Joined: Oct 2012
Posts: 538
Likes: 89
From: Hollywood, CA
W209, W124
Yes, pictured one is good.

The setting just right of 200 at bottom is resistance with sound for continuity.

So you will get a numeric reading but beauty is you also get a “beep” sound. If you check the meter should be at 0.

So you don’t need to keep an eye on the number. First, touch probes together, you hear “beep” next you touch one to unpainted metal on car and point you want to test for ground, you should hear same beep.
Reply
Old Oct 25, 2025 | 09:31 PM
  #20  
clb0099's Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2012
Posts: 893
Likes: 242
From: New Jersey
‘16 Mercedes GLE450 amg,’15 Mercedes gla, coupe,’07 Mercedes w221,’12 Audi A
Although I plan to try and diagnose the problem, I am not confident in my ability to do so effectively. Therefore, I will probably contact my mechanic and have him examine it further. Earlier today, I discussed the issue with him, and he believes it may be attributed to a corroded ground wire. As a final inquiry, is it possible that the N82/1 Battery control management module, which is still the original version, is preventing the vehicle from starting, considering the various updates listed on Mercedes Star?
Reply
Old Oct 26, 2025 | 04:00 AM
  #21  
MacVidMB-V8's Avatar
Super Member
10 Year Member
Photogenic
Community Builder
Liked
 
Joined: Oct 2012
Posts: 538
Likes: 89
From: Hollywood, CA
W209, W124
Fortunately, you can get a meter in 1 day from Amazon for about $10.

And I just explained to you how to test for corroded grounds.

You are all set.
Reply
Old Oct 26, 2025 | 11:41 AM
  #22  
clb0099's Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2012
Posts: 893
Likes: 242
From: New Jersey
‘16 Mercedes GLE450 amg,’15 Mercedes gla, coupe,’07 Mercedes w221,’12 Audi A
yes, I have a 40amp tender attached.

Originally Posted by TimC300
When attempting to start have you tried pressing down on the accelerator pedal? When my purge valve went bad the car would not start, but usually right after getting gas. I romped the accelerator pedal to the floor and it started.

Not saying your purge valve is the cause. Just something to try.


* I just read the post again and noticed the red battery warning.

Have you verified the battery is charged? Try using jumper cables/battery booster when trying to start? Put a charger on the battery.
Reply
Old Oct 26, 2025 | 03:44 PM
  #23  
JohnLane's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Community Influencer
Loved
 
Joined: Feb 2012
Posts: 2,608
Likes: 1,208
From: Phoenix
222 S-65
OP the battery warning is a big red flag. All control units require sufficient voltage for drive authorization. More than one battery in your car.

Bypassing the relay that gets told to operate the starter doesn’t mean it will start.

Time to plug it into XENTRY. Quick test. Follow the flowcharts.

Cheesy aftermarket ‘scanners’ don’t get you there.

Contact Peter AKA BenzNinja. Buy the equipment and membership. Money well spent the first time you aren’t just stumped.
Reply
Old Oct 26, 2025 | 04:16 PM
  #24  
clb0099's Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2012
Posts: 893
Likes: 242
From: New Jersey
‘16 Mercedes GLE450 amg,’15 Mercedes gla, coupe,’07 Mercedes w221,’12 Audi A
John,

I have xentry and also contacting ninjabenz. The batteries are on 40amp tenders.. I will have ninjabenz look at it tomorrow
Reply
Old Oct 26, 2025 | 06:50 PM
  #25  
TimC300's Avatar
MBWorld Fanatic!
Community Builder
Liked
Loved
Community Favorite
 
Joined: Aug 2023
Posts: 3,687
Likes: 1,110
From: MA Coast
W204 2010 C300 4matic Sport M272
Not sure if this was mentioned but arent there two batteries in the W221? I see two in the starter wiring diagrams.
Reply

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 12:04 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE