Cup holder department stuck open
Thread Starter
MBWorld God!
Joined: Jul 2010
Posts: 31,273
Likes: 3,916
From: on my way
2012 CLS63
Cup holder department stuck open
Went to the dealer to have some felt lining replaced under warranty.....
my cup holder slide 'a mi-jig is stuck in the open position and the shop tried to close it but it's stuck: they need to take the thing apart to see what the deal is
not excited.......
will get a loaner as they need it overnight
guess we should be careful while opening and closing the thing
my cup holder slide 'a mi-jig is stuck in the open position and the shop tried to close it but it's stuck: they need to take the thing apart to see what the deal is
not excited.......will get a loaner as they need it overnight
guess we should be careful while opening and closing the thing
Banned
Joined: Jun 2006
Posts: 3,640
Likes: 13
From: NYC
2014 S550
Why? what happened?
my cup holder slide 'a mi-jig is stuck in the open position and the shop tried to close it but it's stuck: they need to take the thing apart to see what the deal is
not excited.......
Banned
Joined: Jun 2006
Posts: 3,640
Likes: 13
From: NYC
2014 S550
I would share your worry here. Take apart the console - and putting it back together will never be exactly as per factory standards. It isn't like a puzzle where it is either perfect or it is wrong. There is room for error with these kinds of things.
Open and close it slowly - Push back on the cover - while wiggling. Give it a shot. Tap the top of it while you are doing it.
Lastly - ride over a bumpy road while trying to open/close the console door. Any of the above may unjam it.
Thread Starter
MBWorld God!
Joined: Jul 2010
Posts: 31,273
Likes: 3,916
From: on my way
2012 CLS63
not at all!
thanx for the advice: I canceled the appointment too: why should the dealer benefit from tearing the center console apart? leaving me with rattles, premature electronic issue's etc.....if it doesn't come open.......I'd rather just leave it.......versus handing it over to the techs LOL.........
sad really
thanx for the advice: I canceled the appointment too: why should the dealer benefit from tearing the center console apart? leaving me with rattles, premature electronic issue's etc.....if it doesn't come open.......I'd rather just leave it.......versus handing it over to the techs LOL.........
sad really
Member
Joined: Jan 2014
Posts: 101
Likes: 8
From: Springville, UT
2015 S550 ordered
For mine, I wiggled and pulled at it a bit hard to get it out. What I thought happened is that I pushed it in too far and it got hung up on something. So I "forced" it past the hang up and now it works. Nothing broke or anything - just tried to undo pushing it in too far. At least that was my experience - not sure if yours is the same. Good luck!
Trending Topics
MBWorld Fanatic!
Joined: Feb 2010
Posts: 1,519
Likes: 391
'25 S63 AMG E Performance, '26 CLE 53 AMG
not at all!
thanx for the advice: I canceled the appointment too: why should the dealer benefit from tearing the center console apart? leaving me with rattles, premature electronic issue's etc.....if it doesn't come open.......I'd rather just leave it.......versus handing it over to the techs LOL.........
sad really
thanx for the advice: I canceled the appointment too: why should the dealer benefit from tearing the center console apart? leaving me with rattles, premature electronic issue's etc.....if it doesn't come open.......I'd rather just leave it.......versus handing it over to the techs LOL.........
sad really
I tend to agree with you on having mechanics/techs work on your car as little as possible.
Since I am picky about my cars, it seems that when I have someone work on my car there appears to be another issue that appears. Even when my '14 S550 4matic was delivered new, someone at the dealership used a buffer improperly and put swirl marks in the new obsidian black paint. Instead of taking it back to get them to fix it, I buffed it myself with my orbital buffer to get rid of the clear coat haze and the swirl marks they created. Sometimes I have complained like the time on a previous S class I made them replace my tan floor mats when I took the car in for a complete detail for $250 and my floor mats were dirtier then when I took it to them for a complete detail.
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Junior Member
Joined: Sep 2008
Posts: 18
Likes: 0
From: Houston
'14 S550, '12 Range Rover HSE
I tend to agree with you on having mechanics/techs work on your car as little as possible.
Since I am picky about my cars, it seems that when I have someone work on my car there appears to be another issue that appears. Even when my '14 S550 4matic was delivered new, someone at the dealership used a buffer improperly and put swirl marks in the new obsidian black paint. Instead of taking it back to get them to fix it, I buffed it myself with my orbital buffer to get rid of the clear coat haze and the swirl marks they created. Sometimes I have complained like the time on a previous S class I made them replace my tan floor mats when I took the car in for a complete detail for $250 and my floor mats were dirtier then when I took it to them for a complete detail.
Since I am picky about my cars, it seems that when I have someone work on my car there appears to be another issue that appears. Even when my '14 S550 4matic was delivered new, someone at the dealership used a buffer improperly and put swirl marks in the new obsidian black paint. Instead of taking it back to get them to fix it, I buffed it myself with my orbital buffer to get rid of the clear coat haze and the swirl marks they created. Sometimes I have complained like the time on a previous S class I made them replace my tan floor mats when I took the car in for a complete detail for $250 and my floor mats were dirtier then when I took it to them for a complete detail.
Senior Member
Joined: Nov 2013
Posts: 263
Likes: 0
S 550
Aside from the really high end detail shops, you can't trust anyone to wash the car. That's the main reason I went back to silver (instead of black) this time around. Now when they damage the paint at least it's not as immediately noticeable. Back when I was really fanatical about the conditions of my cars I would actually print out "do not wash" signs and tape them to the insides of the windows every time I took the cars in for service. The service advisors thought I was nuts. LOL
Thread Starter
MBWorld God!
Joined: Jul 2010
Posts: 31,273
Likes: 3,916
From: on my way
2012 CLS63
went to the indy shop; they fixed it in about 10 seconds......the dealer wanted to keep it overnighthttp://www.cwperformance.com/
PEOPLE!!!! NEVER GO TP THE DEALER!!!!
MBWorld Fanatic!
Joined: Feb 2010
Posts: 1,519
Likes: 391
'25 S63 AMG E Performance, '26 CLE 53 AMG
MBWorld Fanatic!
Joined: Nov 2008
Posts: 1,670
Likes: 13
2006 E55, 2012 Bentley Continental Supersports Convertible, 2014 Kia Sorento SXL AWD
went to the indy shop; they fixed it in about 10 seconds......the dealer wanted to keep it overnighthttp://www.cwperformance.com/
PEOPLE!!!! NEVER GO TP THE DEALER!!!!
Thread Starter
MBWorld God!
Joined: Jul 2010
Posts: 31,273
Likes: 3,916
From: on my way
2012 CLS63
MBWorld Fanatic!
Joined: Nov 2008
Posts: 1,670
Likes: 13
2006 E55, 2012 Bentley Continental Supersports Convertible, 2014 Kia Sorento SXL AWD
Newbie
Joined: Dec 2014
Posts: 5
Likes: 1
1999 S320
Fixed my Problem
OK, I know this is posting to an old post, but this problem just happened to me on my 99 S320. When I looked closely at the mechanism (a prime example of over-engineering), I noticed a silver pin sticking out of one side of the pivoting center section. I simply pushed it in, and it now works as new. Might help someone else.
MBWorld Fanatic!
Joined: Mar 2017
Posts: 1,350
Likes: 493
From: Birmingham, AL
2019 S560, 2022 Audi S8
not at all!
thanx for the advice: I canceled the appointment too: why should the dealer benefit from tearing the center console apart? leaving me with rattles, premature electronic issue's etc.....if it doesn't come open.......I'd rather just leave it.......versus handing it over to the techs LOL.........
sad really
thanx for the advice: I canceled the appointment too: why should the dealer benefit from tearing the center console apart? leaving me with rattles, premature electronic issue's etc.....if it doesn't come open.......I'd rather just leave it.......versus handing it over to the techs LOL.........
sad really
MBWorld Fanatic!
Joined: Mar 2017
Posts: 1,350
Likes: 493
From: Birmingham, AL
2019 S560, 2022 Audi S8
I apologize if this sounds condescending in any way but did you wiggle the heck out of it? There MAY be something that fell behind there - a coin - a paper clip - a tissue, etc. Wiggling it will release it from the joint of where it closes from. That's what I did. I assume I lost a quarter out of the deal which is now sitting in the underling of the center console.
I would share your worry here. Take apart the console - and putting it back together will never be exactly as per factory standards. It isn't like a puzzle where it is either perfect or it is wrong. There is room for error with these kinds of things.
Open and close it slowly - Push back on the cover - while wiggling. Give it a shot. Tap the top of it while you are doing it.
Lastly - ride over a bumpy road while trying to open/close the console door. Any of the above may unjam it.
I would share your worry here. Take apart the console - and putting it back together will never be exactly as per factory standards. It isn't like a puzzle where it is either perfect or it is wrong. There is room for error with these kinds of things.
Open and close it slowly - Push back on the cover - while wiggling. Give it a shot. Tap the top of it while you are doing it.
Lastly - ride over a bumpy road while trying to open/close the console door. Any of the above may unjam it.
