MB of Cary NC be damned!
MBWorld Fanatic!
Joined: May 2008
Posts: 7,653
Likes: 560
2016 C300
Yeah, for the record, an "edible arrangement" is a form of gift basket with a variety of fruits assembled to look like flowers. Found this one out the hard way when my wife asked me for an edible arrangement and I took it as a sexual overture. Suffice it to say no "fruit" was consumed in my household for several weeks. And by "several weeks" I mean "never again".
MBWorld Fanatic!
Joined: Dec 2011
Posts: 4,379
Likes: 952
W212 FL
Yeah, for the record, an "edible arrangement" is a form of gift basket with a variety of fruits assembled to look like flowers. Found this one out the hard way when my wife asked me for an edible arrangement and I took it as a sexual overture. Suffice it to say no "fruit" was consumed in my household for several weeks. And by "several weeks" I mean "never again".
MBWorld Fanatic!
Joined: May 2006
Posts: 1,319
Likes: 253
From: Virginia
W212 M276 DELA 30 ; W211 M113k, W126 M117, W126 OM617, W211 OM642 ; R107 M117 X2, Sierra 1500 LZ0
Hello
The store I bought 4 brand new cars from, two AMG'S, has informed me they no longer want my business........because of bad language I have used in the past!!
YES, I used some bad language when the shop foreman was driving my, at the time, brand new S class backwards and into a curb......I did get upset when the wrong parts were ordered more than once......I did get upset when I received service and had to turn around and go back for something small that they forgot or messed up............
Tried to speak to my SA about this 'change key battery' business, and she wouldn't even return my email.........when I called, someone lied and said she wasn't available.......
Times I used bad language, it wasn't directed at any one person......the times I did get into heated conversations with an employee, were IMO, handled and I talked through it with them......and we worked out these instances.....
but this guy: the service manager is a real piece of work........
I'm having a hard time believing that the place I spent so much money will not let me come for warranty related work!
The store I bought 4 brand new cars from, two AMG'S, has informed me they no longer want my business........because of bad language I have used in the past!!
YES, I used some bad language when the shop foreman was driving my, at the time, brand new S class backwards and into a curb......I did get upset when the wrong parts were ordered more than once......I did get upset when I received service and had to turn around and go back for something small that they forgot or messed up............
Tried to speak to my SA about this 'change key battery' business, and she wouldn't even return my email.........when I called, someone lied and said she wasn't available.......
Times I used bad language, it wasn't directed at any one person......the times I did get into heated conversations with an employee, were IMO, handled and I talked through it with them......and we worked out these instances.....
but this guy: the service manager is a real piece of work........
I'm having a hard time believing that the place I spent so much money will not let me come for warranty related work!
MBWorld Fanatic!
Joined: May 2006
Posts: 1,319
Likes: 253
From: Virginia
W212 M276 DELA 30 ; W211 M113k, W126 M117, W126 OM617, W211 OM642 ; R107 M117 X2, Sierra 1500 LZ0
Literally or figuratively, jokingly or satirically, you are suggesting the dealership are "fawktards" and should go out and commit suicide? In the most violent way possible?
In all honesty, Is this kind of language and narrative you think is mature or suitable for doing business with another professional?
I'm not looking to pick a fight - especially given our past on this forum - but with a statement like that - it's difficult to imagine the relationship between you and the dealer being as peaceful as you describe.
If those are the kinds of comments you even come close to saying - I know I'd ask you to leave my showroom so fast, you wouldn't know what hit you.
In all honesty, Is this kind of language and narrative you think is mature or suitable for doing business with another professional?
I'm not looking to pick a fight - especially given our past on this forum - but with a statement like that - it's difficult to imagine the relationship between you and the dealer being as peaceful as you describe.
If those are the kinds of comments you even come close to saying - I know I'd ask you to leave my showroom so fast, you wouldn't know what hit you.
Banned
Joined: Jun 2006
Posts: 3,640
Likes: 13
From: NYC
2014 S550
Makes you wonder how someone with this level of maturity could ever pull themselves together to be able to build enough of a career to purchase multiple high end mercedes. Can you imagine having to deal with this guy at work? He's gotta be a lawyer.. that's the only industry that would tolerate this petulance.
Something obviously must have transpired that was SO egregious the business (dealer) asked him to go. Especially $500k income.
Thread Starter
MBWorld God!
Joined: Jul 2010
Posts: 31,277
Likes: 3,916
From: on my way
2012 CLS63
So a company you've given upwards of a half million dollars to and that only exists to take your money has asked you to refrain from giving them your business huh? Sounds like you're pretty good at throwing temper tantrums and making an *** out if yourself if they're willing to give up that much potential money just to get rid of you. Perhaps you should re-evaluate how you behave in public.
I didn't really expect anyone to 'side' with me on these matters, but still wanted to share despite anyone's idea or interpretation of me personally....
I've actually been asking myself why I wanted to return there to begin with......and it was a warranty concern.......this whole thing sprung up; I was never warned, called in to sit down with 'the offended' or anything at anytime......
MBWorld Fanatic!
Joined: Oct 2010
Posts: 8,157
Likes: 4,382
From: Corona Del Mar, CA
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Makes you wonder how someone with this level of maturity could ever pull themselves together to be able to build enough of a career to purchase multiple high end mercedes. Can you imagine having to deal with this guy at work? He's gotta be a lawyer.. that's the only industry that would tolerate this petulance.
Thread Starter
MBWorld God!
Joined: Jul 2010
Posts: 31,277
Likes: 3,916
From: on my way
2012 CLS63
Makes you wonder how someone with this level of maturity could ever pull themselves together to be able to build enough of a career to purchase multiple high end mercedes. Can you imagine having to deal with this guy at work? He's gotta be a lawyer.. that's the only industry that would tolerate this petulance.
do you think I live my life looking for trouble? and no, I am not an attorney....does anyone have to deal with you at work? or are you the boss? sounds like you should go write a book and make a lot of money
MB World Stories
The Best of Mercedes & AMG
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)
Verdad Gallardo
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
Senior Member
Joined: Sep 2013
Posts: 254
Likes: 2
ML63
MB Lynnwood - The inconvenient truth
Hey guys, apologizes for bumping up the old thread. This discussion was centered on illogical absurd behavior exhibited by official MB dealerships in different parts of the country, and I felt it would be appropriate to post an update right here.
In summary, after being discriminated for no reasons and denied service work done on my AMG car, my saga is still ongoing. You can read up a little bit more details here. Also, follow the link to an Yelp review and read it towards the very end. It is fascinating how unprotected we as consumers really are.https://www.facebook.com/permalink.p...00023900226600
In summary, after being discriminated for no reasons and denied service work done on my AMG car, my saga is still ongoing. You can read up a little bit more details here. Also, follow the link to an Yelp review and read it towards the very end. It is fascinating how unprotected we as consumers really are.https://www.facebook.com/permalink.p...00023900226600
MBWorld Fanatic!
Joined: Oct 2002
Posts: 4,977
Likes: 1,345
From: Cincinnati
2010 E350 4Matic
Hey guys, apologizes for bumping up the old thread. This discussion was centered on illogical absurd behavior exhibited by official MB dealerships in different parts of the country, and I felt it would be appropriate to post an update right here.
In summary, after being discriminated for no reasons and denied service work done on my AMG car, my saga is still ongoing. You can read up a little bit more details here. Also, follow the link to an Yelp review and read it towards the very end. It is fascinating how unprotected we as consumers really are.https://www.facebook.com/permalink.php?story_fbid=105435703596437&id=100023 900226600
In summary, after being discriminated for no reasons and denied service work done on my AMG car, my saga is still ongoing. You can read up a little bit more details here. Also, follow the link to an Yelp review and read it towards the very end. It is fascinating how unprotected we as consumers really are.https://www.facebook.com/permalink.php?story_fbid=105435703596437&id=100023 900226600
In the OP's case he indicated that his behavior was reason that he was denied service. He just didn't agree with it.
Last edited by MBNUT1; Jan 7, 2018 at 12:36 PM.
Senior Member
Joined: Sep 2013
Posts: 254
Likes: 2
ML63
MBWorld Fanatic!
Joined: Oct 2002
Posts: 4,977
Likes: 1,345
From: Cincinnati
2010 E350 4Matic
The implication is that they didn't like dealing with you during the period that you were getting the initial issues resolved on your AMG.
Senior Member
Joined: Sep 2013
Posts: 254
Likes: 2
ML63
From your facebook post "In essence, the General Manager has made false and defamatory written statement about our allegedly aggressive behavior."
The implication is that they didn't like dealing with you during the period that you were getting the initial issues resolved on your AMG.
The implication is that they didn't like dealing with you during the period that you were getting the initial issues resolved on your AMG.
MBWorld Fanatic!
Joined: Oct 2002
Posts: 4,977
Likes: 1,345
From: Cincinnati
2010 E350 4Matic
They allegedly claim there was instance or instances of aggressive behavior, and there was none. That's a bigger problem! In legal vocabulary, it is called "defamation". All other factors are secondary. If by any reason they didn't like dealing with me, it does not give them rights to send libelous statements to AGO and potentially to all other local authorities we brought in for help. I'm not sure I can continue discussing any specific details here as there is already an ongoing legal process taking care of next steps. Sorry about that.
Senior Member
Joined: Sep 2013
Posts: 254
Likes: 2
ML63
MBWorld Fanatic!
Joined: Oct 2002
Posts: 4,977
Likes: 1,345
From: Cincinnati
2010 E350 4Matic
My only other comment is that based on the yelp reviews referenced in the facebook post that the service department is overwhelmingly viewed positively.
Senior Member
Joined: Sep 2013
Posts: 254
Likes: 2
ML63
You are being misled by Yelp‘s recommendation software which downgrades other real reviews into “not currently recommended” section. Do a better research if you are interested.
MBWorld Fanatic!
Joined: Oct 2002
Posts: 4,977
Likes: 1,345
From: Cincinnati
2010 E350 4Matic
Thanks for the education on Yelp. Wasn't aware of the recommended vs not recommended reviews. But the statistics of the not recommended reviews don't support your claim that I was being misled by the recommended reviews. The average star number of the not recommended was identical to the recommended (4.5).
MBWorld Fanatic!
Joined: Oct 2002
Posts: 4,977
Likes: 1,345
From: Cincinnati
2010 E350 4Matic
Senior Member
Joined: Sep 2013
Posts: 254
Likes: 2
ML63
Thanks for the education on Yelp. Wasn't aware of the recommended vs not recommended reviews. But the statistics of the not recommended reviews don't support your claim that I was being misled by the recommended reviews. The average star number of the not recommended was identical to the recommended (4.5).
I think you are looking at the whole story as a number (Yelp rating) whereas it is best to consider it as an experience. We all know how these positive reviews are written and what prompts or influences them. It is actually quite hard to write a negative review. It can easily cross the boundaries set by content guidelines and may even be removed. For example, even though my Facebook review does not contain any inappropriate language, Facebook keeps removing it. How many others are out there who have attempted to share their real not so positive experiences and were banned for telling the truth?
When you are in Seattle area, I’m inviting you to my office where (with your favorite drink) I am sure I can help you learn more about the situation and explain that unless one is a complete dick and does not understand the values of diplomacy and professional business conduct, they will be able to solve any civic crisis with me by using a handshake and a friendly conversation (with an apology if any is due)
MBWorld Fanatic!
Joined: Oct 2002
Posts: 4,977
Likes: 1,345
From: Cincinnati
2010 E350 4Matic
You are referring to the wrong combination of words. It is “recommendation software” (as per my original comment) and not “recommended reviews” that may create false impressions and ultimately mislead. Software and reviews are different things. The devil is always in the details.
I think you are looking at the whole story as a number (Yelp rating) whereas it is best to consider it as an experience. We all know how these positive reviews are written and what prompts or influences them. It is actually quite hard to write a negative review. It can easily cross the boundaries set by content guidelines and may even be removed. For example, even though my Facebook review does not contain any inappropriate language, Facebook keeps removing it. How many others are out there who have attempted to share their real not so positive experiences and were banned for telling the truth?
When you are in Seattle area, I’m inviting you to my office where (with your favorite drink) I am sure I can help you learn more about the situation and explain that unless one is a complete dick and does not understand the values of diplomacy and professional business conduct, they will be able to solve any civic crisis with me by using a handshake and a friendly conversation (with an apology if any is due)
I think you are looking at the whole story as a number (Yelp rating) whereas it is best to consider it as an experience. We all know how these positive reviews are written and what prompts or influences them. It is actually quite hard to write a negative review. It can easily cross the boundaries set by content guidelines and may even be removed. For example, even though my Facebook review does not contain any inappropriate language, Facebook keeps removing it. How many others are out there who have attempted to share their real not so positive experiences and were banned for telling the truth?
When you are in Seattle area, I’m inviting you to my office where (with your favorite drink) I am sure I can help you learn more about the situation and explain that unless one is a complete dick and does not understand the values of diplomacy and professional business conduct, they will be able to solve any civic crisis with me by using a handshake and a friendly conversation (with an apology if any is due)
I guess the remaining question that I have is did you go back to the dealership in person and ask the Service Manager why they wouldn't service your car? If so what did they say? For all we know they are mistaking you for somebody else and its all just a misunderstanding.
Last edited by MBNUT1; Jan 7, 2018 at 09:14 PM.
Senior Member
Joined: Sep 2013
Posts: 254
Likes: 2
ML63
I guess the remaining question that I have is did you go back to the dealership in person and ask the Service Manager why they wouldn't service your car? If so what did they say? For all we know they are mistaking you for somebody else and its all just a misunderstanding.
Senior Member
Joined: Sep 2013
Posts: 254
Likes: 2
ML63
