Mike5215

Yeah, for the record, an "edible arrangement" is a form of gift basket with a variety of fruits assembled to look like flowers. Found this one out the hard way when my wife asked me for an edible arrangement and I took it as a sexual overture. Suffice it to say no "fruit" was consumed in my household for several weeks. And by "several weeks" I mean "never again".

BenzV12

That doesn't like a fruity business then

DubVBenz

So a company you've given upwards of a half million dollars to and that only exists to take your money has asked you to refrain from giving them your business huh? Sounds like you're pretty good at throwing temper tantrums and making an *** out if yourself if they're willing to give up that much potential money just to get rid of you. Perhaps you should re-evaluate how you behave in public.

DubVBenz

Makes you wonder how someone with this level of maturity could ever pull themselves together to be able to build enough of a career to purchase multiple high end mercedes. Can you imagine having to deal with this guy at work? He's gotta be a lawyer.. that's the only industry that would tolerate this petulance.

Chucky300

Never met the guy personally but your post does not seem illogical. It's beyond my comprehension that a business would ask a high paying client to see the exit unless something SERIOUS happened. Most businesses have a wide margin of room to put up with a variety of customers with different personalities. Even when the business screws up - there's a level of decorum the opposite party must maintain.

Something obviously must have transpired that was SO egregious the business (dealer) asked him to go. Especially $500k income.

hyperion667

yes, I'm not always proud of my behavior, and yes, they felt it more important to ask me away then to allow me to return, and I have to live with it; and I am........I don't feel great about it, but all I can do it learn from it and move on......
I didn't really expect anyone to 'side' with me on these matters, but still wanted to share despite anyone's idea or interpretation of me personally....
I've actually been asking myself why I wanted to return there to begin with......and it was a warranty concern.......this whole thing sprung up; I was never warned, called in to sit down with 'the offended' or anything at anytime......

Streamliner

There's also presidential politics, as of late.

hyperion667

you're entitled.......
do you think I live my life looking for trouble? and no, I am not an attorney....does anyone have to deal with you at work? or are you the boss? sounds like you should go write a book and make a lot of money

Terminator2029

Hey guys, apologizes for bumping up the old thread. This discussion was centered on illogical absurd behavior exhibited by official MB dealerships in different parts of the country, and I felt it would be appropriate to post an update right here.
In summary, after being discriminated for no reasons and denied service work done on my AMG car, my saga is still ongoing. You can read up a little bit more details here. Also, follow the link to an Yelp review and read it towards the very end. It is fascinating how unprotected we as consumers really are.https://www.facebook.com/permalink.p...00023900226600

MBNUT1

Something isn't adding up on this. What would be the dealership's motivation for not taking your car in for service? The use of the word discrimination implies a identifiable reason for an action ie race, gender, ethnic group, sexual orientation etcetera so it seems incongruent to claim discrimination for no reason. Discrimination by its definition implies a reason.

In the OP's case he indicated that his behavior was reason that he was denied service. He just didn't agree with it.

Terminator2029

No clue. They were never able to tell me. I'm not in the business of speculations, just stated the bare facts.

MBNUT1

From your facebook post "In essence, the General Manager has made false and defamatory written statement about our allegedly aggressive behavior."

The implication is that they didn't like dealing with you during the period that you were getting the initial issues resolved on your AMG.

Terminator2029

They allegedly claim there was instance or instances of aggressive behavior, and there was none. That's a bigger problem! In legal vocabulary, it is called "defamation". All other factors are secondary. If by any reason they didn't like dealing with me, it does not give them rights to send libelous statements to AGO and potentially to all other local authorities we brought in for help. I'm not sure I can continue discussing any specific details here as there is already an ongoing legal process taking care of next steps. Sorry about that.

MBNUT1

Not an attorney but it sounds like a he said / she said situation.

Terminator2029

I appreciate your assessment. I wish I can say and share more at this point, but I'm legally constrained with what can or cannot be shared.

MBNUT1

My only other comment is that based on the yelp reviews referenced in the facebook post that the service department is overwhelmingly viewed positively.

Terminator2029

You are being misled by Yelp‘s recommendation software which downgrades other real reviews into “not currently recommended” section. Do a better research if you are interested.

hyperion667

Surprised this came up again......hope I never run for president or this might haunt me.

MBNUT1

Thanks for the education on Yelp. Wasn't aware of the recommended vs not recommended reviews. But the statistics of the not recommended reviews don't support your claim that I was being misled by the recommended reviews. The average star number of the not recommended was identical to the recommended (4.5).

MBNUT1

Terminator2029

You are referring to the wrong combination of words. It is “recommendation software” (as per my original comment) and not “recommended reviews” that may create false impressions and ultimately mislead. Software and reviews are different things. The devil is always in the details.

I think you are looking at the whole story as a number (Yelp rating) whereas it is best to consider it as an experience. We all know how these positive reviews are written and what prompts or influences them. It is actually quite hard to write a negative review. It can easily cross the boundaries set by content guidelines and may even be removed. For example, even though my Facebook review does not contain any inappropriate language, Facebook keeps removing it. How many others are out there who have attempted to share their real not so positive experiences and were banned for telling the truth?

When you are in Seattle area, I’m inviting you to my office where (with your favorite drink) I am sure I can help you learn more about the situation and explain that unless one is a complete dick and does not understand the values of diplomacy and professional business conduct, they will be able to solve any civic crisis with me by using a handshake and a friendly conversation (with an apology if any is due)

MBNUT1

Thanks for the invitation. My son lives in Seattle so I might take you up on it if you replace the drink with a ride in the S65.

I guess the remaining question that I have is did you go back to the dealership in person and ask the Service Manager why they wouldn't service your car? If so what did they say? For all we know they are mistaking you for somebody else and its all just a misunderstanding.

Terminator2029

Sounds like a plan.

Yes, I asked them for the explanation, but the response was a bunch of cryptic blah-blah-blah that made no sense. During this phone conversation, they certainly didn't say anything about "checking wheels appointment" and that they don't provide this service hence a refusal. The whole bull**** with "checking wheels" was made up several weeks later when Attorney's General Office has reviewed my complaint and asked the business for a response. If they took the liberty of lying to AGO, why do you think they were going to tell me the truth.

hyperion667

You guys done already?

Terminator2029

Yes, we are.

Would you now like to share an update on how your story with MB Cary unfolded itself over the last several months?