Shattered pano roof
Thinking about getting a new S class however not sure I want an all glass pano roof. I assumed the roof glass would be laminated until seeing one today with what looks like shattered tempered glass (see attached photos). For you that have been around pano roofs how often do you see them break?




There are no safety issues afaik and I would actually prefer them to shatter instead of being laminated. It provides an exit point from the car in case of accident.
I have read of some incidences reported a while back of the front section of the pano roofs breaking on GL SUV’s. This is the section above the windshield and it covers the steel roof for a uniform look.
The pics ice you showed looks like somebody just smashed the roof in.
Some safety info in this article.
https://www.nytimes.com/2018/02/22/b...of-safety.html
Also an excerpt from a Tesla article.
Tesla’s safety leadership, this time in panoramic sunroof design, has again been proven. The Model S panoramic roof has always been made of Lamisafe, a windshield-grade laminated glass, while other makers have equipped their panoramic roofs with tempered glass—a cheaper but hazardous substitute.
Unlike large panoramic roofs of tempered glass, which can literally “explode” without warning, the laminated glass used in Tesla Model S panoramic roofs can break but cannot explode. When tempered glass panoramic roofs explode, they scatter thousands of sharp glass fragments down on the unprepared motorist.
Last edited by vars; Mar 4, 2018 at 07:47 PM.
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Some safety info in this article.
https://www.nytimes.com/2018/02/22/b...of-safety.html
Also an excerpt from a Tesla article.
Tesla’s safety leadership, this time in panoramic sunroof design, has again been proven. The Model S panoramic roof has always been made of Lamisafe, a windshield-grade laminated glass, while other makers have equipped their panoramic roofs with tempered glass—a cheaper but hazardous substitute.
Unlike large panoramic roofs of tempered glass, which can literally “explode” without warning, the laminated glass used in Tesla Model S panoramic roofs can break but cannot explode. When tempered glass panoramic roofs explode, they scatter thousands of sharp glass fragments down on the unprepared motorist.

Here is some info on panorama roof’s breaking: https://jalopnik.com/here-are-all-th...roo-1819815183
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The dealership is refusing to cover this under warranty. They admit that it does't look like anything hit it and that it might be heat related. I plan on escalating this to MBUSA.
Has anyone else had this happen to their GL?



Seriously though, here we have yet another incident where a glass roof has failed. If MB doesn’t cover it, then you are stuck using your comprehensive insurance. I don’t know about you, but my deductible is $1,000.00 and I would not be happy going that route. Also, depending on how **** one might be about their vehicles, having this thing replaced isn’t going to be a walk in the park. Your vehicle will be going through a traumatic experience and may never be 100% again, with all that work being done with the interior all opened up, etc. Now, just imagine that you, your wife, two kids, all your gear AND your dog are in the vehicle on a two week vacation to the Grand Canyon or Yellowstone when the roof fails. WHAT THEN??? “We’re very sorry, but since this is not covered under our Comprehensive New Vehicle Warranty, we must inform you that you are UP SHxT CREEK WITHOUT A PADDLE!” Make the frigging Panorama Roofs OPTIONAL! (Which I believe it was on the GL, but we, poor W222 drivers are not given the option—but WE SHOULD BE!) No worries, I’ll add the dead horse myself.


Last edited by Streamliner; Mar 19, 2018 at 02:16 PM.
Some safety info in this article.
https://www.nytimes.com/2018/02/22/b...of-safety.html
Also an excerpt from a Tesla article.
Tesla’s safety leadership, this time in panoramic sunroof design, has again been proven. The Model S panoramic roof has always been made of Lamisafe, a windshield-grade laminated glass, while other makers have equipped their panoramic roofs with tempered glass—a cheaper but hazardous substitute.
Unlike large panoramic roofs of tempered glass, which can literally “explode” without warning, the laminated glass used in Tesla Model S panoramic roofs can break but cannot explode. When tempered glass panoramic roofs explode, they scatter thousands of sharp glass fragments down on the unprepared motorist.
I remember being in the service drive at the dealership where they'd just taken a brand new SL off the truck. Within minutes, the roof shattered. Brand new car.
Being able to NOT have a pano roof was one of the reasons I chose the W213 E-Class over the S-Class. In Florida, between the heat & hurricanes, there's no good reason for a glass roof.
For some the glass roof is a “must have,” while others like myself, especially many who live in areas where it can get very hot, would prefer not to have a glass roof. MB needs to make this huge, expensive and somewhat controversial feature OPTIONAL on all models, especially on the W222 and other high end cars. Send MBUSA an email and tell them so. While you’re at it, tell them you also want the jack & spare returned as well.

Keep in mind our neighbors to the north (Canada) can order both short & long wheelbase versions of the S, while our Germany counterparts even get 4 different key style choices, and yes, at least on the smaller-engine'd S-Classes, panoramic roof is optional. MBUSA makes these decisions. Remember the 1980s with all the gray market MBs? I even had a gray market 280CE. Why was that? Because of the ignorance and arrogance of MBUSA.
WE, the drivers, are not MBUSA's customers -- that privilege belongs to the dealerships. MBUSA could give a rat's rectum about you or me. That's why MBUSA pushed for legislation which effectively blocked the importing of gray-market cars. It's also why MB dealerships are, as a whole, worse than a Lexus or Infiniti dealership when it comes to service, and why MBUSA doesn't stand behind their products as well as Lexus does.



I’ll apologize in advance to those who have heard this from me way too many times before, but the S Class, along with the Maybach is supposed to be MB’s ultra luxury car. True luxury, is being able to have something the way YOU want it, not the way some bean counter in Stuttgart decides how you SHOULD have it. If you order most any MB sedan below the W222, you have the OPTION of having a traditional moon roof OR the all glass Paborama Roof. However, if you are willing to step up and plunk down over 100 large for an S Class, MB takes this option AWAY from you. Does this make any sense to anyone here?
For some the glass roof is a “must have,” while others like myself, especially many who live in areas where it can get very hot, would prefer not to have a glass roof. MB needs to make this huge, expensive and somewhat controversial feature OPTIONAL on all models, especially on the W222 and other high end cars. Send MBUSA an email and tell them so. While you’re at it, tell them you also want the jack & spare returned as well.




Yet another very good point: So many of us think of our cars as an extension of our personality. I want mine to look one way, you want yours to look another. Allowing customers to have many choices is attractive and allows us to tailor our car just the way we like it. MB, or MBUSA should be more accommodating, especially on their high end vehicles.




