New Recall
12-07-2019, 01:21 AM
#27
Senior Member
I called MB about the Service Campaign and I was instructed to call my local dealership to setup an appointment to get the repair done.
12-09-2019, 03:45 PM
#29
Member
Join Date: Mar 2018
Location: Maryland
Posts: 229
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2023 S580 (current), 2019 Range Rover HSE V6 (current),2021 S580, 2018 S560 4Matic, 2015 S550 4Matic
I called the 1-800 number and gave my VIN and they said i did not have any Recalls/Service Campaigns, etc.....the person didn’t even sound like he knew what i was talking about.
12-09-2019, 04:20 PM
#30
Dis anyone else who had recall have steering gear replaced? Looks like on my service page above it’has RS steering gear with part number like they replaced it. Or is that just remove and service it , my car felt a lil different, tighter
12-09-2019, 05:50 PM
#31
Out Of Control!!
Join Date: Jul 2003
Location: North Scottsdale, AZ
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'71 Pinto
Not a Recall but rather Service Campaign 2019080019: 2012-2017 C-Class, CLS-Class, E-Class, GL-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, M-Class, S-Class (205, 218, 207, 212, 213, 166, 253, 292, 204, 217, 222) aluminum bolts of the steering gear housing cover and the aluminum bolts on the power steering rack may corrode over time this could lead to a separation of the power steering unit from the steering rack resulting in power steering failure. Dealer will replace the aluminum bolts and seal them, or replace the power steering rack if necessary. Have dealer check VMI to determine if your VIN is involved. Approximately 398,527 vehicles are affected.
12-09-2019, 06:32 PM
#32
They called my service a Recall campaign, maybe it’s a way of staying out of the news, could you imagine , Today Mercedes Benz said close to 400 thousand Mercedes have a defective steering issue , were the steering rack could separate , wouldn’t help sell cars. Im not saying that’s what it is ,but remember the VW Diesel thing.
12-10-2019, 09:03 AM
#33
Senior Member
Received This Last Week
Your vehicle MAY be involved in a safety recall and MAY create a safety risk for you or your passengers. If left unrepaired, a potential safety defect could lead to injury or even death. Safety defects must be repaired by a dealer at no cost to you.
Why am I getting this email?
You are receiving this message because you requested to be notified by the National Highway Traffic Safety Administration (NHTSA) if there is a safety recall that may affect your vehicle.
The following may apply to one or more of your vehicles if your vehicle is listed below. Click on the NHTSA Recall ID Number below to read more about the safety issue and the reason for the recall.
To find out if your specific passenger vehicle is included in the recall, use our https://www.nhtsa.gov/recalls#vin]VIN Look-up Tool[/url].
Make
Model
Model Years
MERCEDES BENZ
S560
2018-2019
NHTSA Recall ID Number :
19V821
Manufacturer :
Mercedes-Benz USA, LLC.
Subject :
Idler Gear May Detach Causing Engine Stall
What is a recall?
When a manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a vehicle creates an unreasonable risk to safety or fails to meet minimum safety standards, the manufacturer is required to fix that vehicle at no cost to the owner. That can be done by repairing it, replacing it, offering a refund (for equipment) or, in rare cases, repurchasing the car.
What should I do if my vehicle is included in this recall?
If your vehicle is included in this recall, it is very important that you get it fixed as soon as possible given the potential danger to you and your passengers if it is not addressed. You should receive a separate letter in the mail from the vehicle manufacturer, notifying you of the recall and explaining when the remedy will be available, whom to contact to repair your vehicle, and to remind you that the repair will be done at no charge to you. If you believe your vehicle is included in the recall, but you do not receive a letter in the mail from the vehicle manufacturer, please call NHTSA's Vehicle Safety Hotline at 1-888-327-4236, or contact your vehicle manufacturer or dealership.
Thank you for your attention to this important safety matter and for your commitment to helping save lives on America's roadways.
Additional Resources
https://youtu.be/NC9eduQ2CRc]Understanding Vehicle Recalls[/url]
https://vinrcl.safercar.gov/vin/faq.jsp]Recalls FAQ[/url]
Thank you,
National Highway Traffic Safety Administration
United States Department of Transportation
12-10-2019, 11:37 AM
#34
Member
Your vehicle MAY be involved in a safety recall and MAY create a safety risk for you or your passengers. If left unrepaired, a potential safety defect could lead to injury or even death. Safety defects must be repaired by a dealer at no cost to you.
Why am I getting this email?
You are receiving this message because you requested to be notified by the National Highway Traffic Safety Administration (NHTSA) if there is a safety recall that may affect your vehicle.
The following may apply to one or more of your vehicles if your vehicle is listed below. Click on the NHTSA Recall ID Number below to read more about the safety issue and the reason for the recall.
To find out if your specific passenger vehicle is included in the recall, use our https://www.nhtsa.gov/recalls#vin]VIN Look-up Tool.
Make
Model
Model Years
MERCEDES BENZ
S560
2018-2019
NHTSA Recall ID Number :
19V821
Manufacturer :
Mercedes-Benz USA, LLC.
Subject :
Idler Gear May Detach Causing Engine Stall
What is a recall?
When a manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a vehicle creates an unreasonable risk to safety or fails to meet minimum safety standards, the manufacturer is required to fix that vehicle at no cost to the owner. That can be done by repairing it, replacing it, offering a refund (for equipment) or, in rare cases, repurchasing the car.
What should I do if my vehicle is included in this recall?
If your vehicle is included in this recall, it is very important that you get it fixed as soon as possible given the potential danger to you and your passengers if it is not addressed. You should receive a separate letter in the mail from the vehicle manufacturer, notifying you of the recall and explaining when the remedy will be available, whom to contact to repair your vehicle, and to remind you that the repair will be done at no charge to you. If you believe your vehicle is included in the recall, but you do not receive a letter in the mail from the vehicle manufacturer, please call NHTSA's Vehicle Safety Hotline at 1-888-327-4236, or contact your vehicle manufacturer or dealership.
Thank you for your attention to this important safety matter and for your commitment to helping save lives on America's roadways.
Additional Resources
https://youtu.be/NC9eduQ2CRc]Understanding Vehicle Recalls
https://vinrcl.safercar.gov/vin/faq.jsp]Recalls FAQ
Thank you,
National Highway Traffic Safety Administration
United States Department of Transportation
12-10-2019, 03:07 PM
#36
Senior Member
When I put in my specific 2018 S650 VIN nothing comes up. Contacted my dealer, and they also say they have nothing on my specific vehicle.
On at least 4 specific occasions, my engine has totally shut down AFTER the normal automatic shut down at an extended stop. This recall certainly sounds like the problem I have experienced. My MB service advisor has asked me to bring in the car so they can take a look at it.
On at least 4 specific occasions, my engine has totally shut down AFTER the normal automatic shut down at an extended stop. This recall certainly sounds like the problem I have experienced. My MB service advisor has asked me to bring in the car so they can take a look at it.
12-11-2019, 01:37 AM
#37
Member
The documents claim this is 2018-2019, but the manufacturing dates are Nov'2018-Mar'2019, which means they are all 2019 models. So your 2018 S560 should be exempt from this anyways.
12-11-2019, 08:12 AM
#38
Out Of Control!!
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
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'71 Pinto
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Pntblnk (12-25-2019)
