chuck007

Not sure where to place this.......my serv rep told me that they are replacing some bolts relating to the power steering and it is a recall . Covered by mfg and extended warranties. The bolts apparently tend to rust out and could create a problem. I have a 2015 S550 4c

Nice Ride

Can you list the specific TSB. I had a Steering Linkage fail that caused a groaning noise when moving the wheel. I had the Extended Warrantee through MB, part was not covered and they charged me $over $600- for repair.

chuck007

Parts on order but when the deed is done and I have the invoice etc I will post here all the info I have on hand.

OnlyGerman

Wonder if this will be for sedans as well

1bad540

mines going in tuesday for the recall, Ill update when done.

S_W222

What's you car model and year?
I checked online and it showed me this (2015 S550V, Your vehicle is not currently affected by a safety recall.)

FASTTRIP

My2014 S63 is on recall at dealer now and they said it’s a 2.5 hour job and you’ll get a free front alignment also.,

OnlyGerman

Same response when checking online. 2015 S550 4Matic 11/14 Prod.

Prochambers

I was told the same thing when I was at my dealership for the annual inspection. They told me I would be notified shortly.

Nice Ride

Where can I check online other than calling dealer?

bkdc

If MB is only covering it under warranty or extended warranty, it would not show up under a recall in which MB would be obligated to fix cars even out of warranty.

S_W222

https://www.mbusa.com/mercedes/recall

konigstiger

Not a Recall but rather Service Campaign 2019080019:

2012-2017 C-Class, CLS-Class, E-Class, GL-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, M-Class, S-Class (205, 218, 207, 212, 213, 166, 253, 292, 204, 217, 222) aluminum bolts of the steering gear housing cover and the aluminum bolts on the power steering rack may corrode over time this could lead to a separation of the power steering unit from the steering rack resulting in power steering failure. Dealer will replace the aluminum bolts and seal them, or replace the power steering rack if necessary. Have dealer check VMI to determine if your VIN is involved. Approximately 398,527 vehicles are affected.

1bad540

My car is a 2015, dealer called me my car was due for a service. Im at 38k miles but will be performing the 50k service anyway.(I Pre paid for). Car was picked up fri so I should have back next week. Ill update.

chuck007

Would this then, necessitate a wheel alignment as mentioned above ??

konigstiger

Yes, wheel alignment check and toe adjustment. See attachment.

S_W222

It seems like this is an issue with all or at least most of the W222 cars. Assuming they won't call me since am out of the 50K miles original warranty and currently on the extended warranty only (powertrain only), should I try to call them and see if they can fix it for me too? How do these recalls or campaign work normally?

konigstiger

Recalls & Service Campaigns do not expire and are covered out of warranty/unlimited mileage at no cost.

S_W222

I understand, but how can I get my car in if the online website shows no recalls for my car.... I heard that for certain things like these normally they don't update the online recakk system as it's not really a safety recall but more like a service campaign. What are your thoughts?

konigstiger

Not coming up @ https://www.mbusa.com/mercedes/recall because it is not a Recall but rather Service Campaign only way to confirm is to have dealer run VMI to see if your VIN is included.

bkdc

So basically, someone decided to use less expensive 18-8 stainless steel instead of 316 in the screws.

FASTTRIP

S_W222

i talked to them today and they said "I'm double checking the VIN and all my resources here on VMI and I don't see that your vehicle is affected by it. "

Does that make sense? i thought since it's a manufacturing issue related to choosing wrong bolts material then ALL cars would have same type of issue. Anything I should worry about? I have bad experience believing costumer service over the phone as am not sure am talking to someone from home or an actual service advisor on site.... I wonder if they just checked the online recall website like I did myself... ?

konigstiger

Not all vehicles are affected you can contact MB directly 800-367-6372 to confirm if your VIN is included.

Nice Ride

Thank You Rami... All clear here!