Notices
S-Class (W222) 2014-2020

RECALL - 2018/19 S560 - Oil Plugs

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Mar 31, 2020 | 12:21 AM
  #1  
jumpman726's Avatar
Thread Starter
Senior Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2013
Posts: 308
Likes: 76
2024 E350
Exclamation RECALL - 2018/19 S560 - Oil Plugs

I found out about this recall by accident. Mercedes issued it just 10 days ago, March 20th.

I was looking at a used 2018 S560 on a dealer's site and while looking at the free Carfax report it showed that there is an open recall on the 2018 & 2019 S560 models. There is an issue with the material of the two engine oil plugs, which could result in oil leaking out of the engine. You can go to https://www.mbusa.com/en/recall and enter your VIN to see if there are any recalls on your car.


MBUSA CAMPAIGN NUMBER - 2020030017
NHTSA RECALL NUMBER - 20V173
RECALL START DATE - Recall Currently Pending
RECALL REPORTED DATE - Mar 20, 2020
COMPONENT(S) - Closure Plugs on the Engine AA



SUMMARY - Mercedes-Benz AG ("MBAG") has determined that on certain Model Year ("MY") 2018-2019 S-Class (222 platform) and S-Class Coupe/Convertible (217 platform) vehicles equipped with 4.0L 8-cylinder gasoline-engines (M176), the material of two engine oil plugs might not withstand the high engine loads during driving.

The material of the closure plugs might fail to contain high engine oil pressures, which can occur especially during dynamic driving and could result in engine oil leaking from the plugs. The resulting oil leak on the road could create a potential road hazard increasing the risk of a crash for other road users. If the engine oil level were to fall below a certain limit, the driver would be made aware of this issue by a red warning message in the instrument cluster. if the warning message were to be ignored by the driver, the engine could run without the required oil, damaging the engine and result in a vehicle stall.

As a precautionary measure, Mercedes-Benz AG, via its Mercedes-Benz service partners, will rework the engine oil plugs on the affected vehicles.

Last edited by jumpman726; Mar 31, 2020 at 12:29 AM.
Reply
Old Mar 31, 2020 | 12:43 PM
  #2  
HAWKiS63's Avatar
Senior Member
 
Joined: Nov 2016
Posts: 454
Likes: 117
S63 AMG Cabrio
Thx, will this also apply to the facelift S63 models? Since the E63/S63 have the M177 engine (not the M176) probably not?

Last edited by HAWKiS63; Mar 31, 2020 at 01:31 PM.
Reply
Old Mar 31, 2020 | 02:01 PM
  #3  
jumpman726's Avatar
Thread Starter
Senior Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2013
Posts: 308
Likes: 76
2024 E350
Originally Posted by HAWKiS63
Thx, will this also apply to the facelift S63 models? Since the E63/S63 have the M177 engine (not the M176) probably not?
The recall notice only mentions the M176 engine, so your S63 should be fine. You can enter your VIN on the Mercedes Recall website to see if anything changes.
Reply
Old Mar 31, 2020 | 02:26 PM
  #4  
2012 merc amg's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2013
Posts: 4,830
Likes: 772
From: Venice Florida
2018 S560
Wow that sounds like it could be a real disaster. Glad my cars a 2017 lol with this Corona Virus thing I don't feel like dealing with the dealer.
Reply
Old Apr 17, 2020 | 07:16 PM
  #5  
lsdreem's Avatar
Member
 
Joined: Apr 2011
Posts: 185
Likes: 8
UNIMOG
They replaced my entire engine because of this so likely a very serious issue.
Reply
Old Apr 18, 2020 | 12:00 PM
  #6  
Streamliner's Avatar
MBWorld Fanatic!
 
Joined: Oct 2010
Posts: 8,124
Likes: 4,352
From: Corona Del Mar, CA
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Originally Posted by lsdreem
They replaced my entire engine because of this so likely a very serious issue.
When did this take place?
Reply
Old Apr 18, 2020 | 12:33 PM
  #7  
MBS63AMG's Avatar
MBWorld Fanatic!
 
Joined: Mar 2017
Posts: 1,350
Likes: 493
From: Birmingham, AL
2019 S560, 2022 Audi S8
Originally Posted by lsdreem
They replaced my entire engine because of this so likely a very serious issue.
I was about to make that comment as a joke and then I see where it really happened to you! Yikes. My car is not a part of the campaign, thankfully. Thanks goes to the original poster for putting that up for quick verification.
Reply
Old Apr 18, 2020 | 12:57 PM
  #8  
Streamliner's Avatar
MBWorld Fanatic!
 
Joined: Oct 2010
Posts: 8,124
Likes: 4,352
From: Corona Del Mar, CA
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Just checked and my 2018 S560 is part of the recall. Does anyone know where these plugs are located? Are they internal or external? If internal, how much of the engine needs to be disassembled? Any idea how long it takes to do the job?

Last edited by Streamliner; Apr 18, 2020 at 01:04 PM.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Apr 19, 2020 | 01:36 AM
  #9  
lsdreem's Avatar
Member
 
Joined: Apr 2011
Posts: 185
Likes: 8
UNIMOG
Originally Posted by Streamliner
When did this take place?
I just got it back the other day, They had it for a month.
Reply
Old Apr 19, 2020 | 10:17 AM
  #10  
Streamliner's Avatar
MBWorld Fanatic!
 
Joined: Oct 2010
Posts: 8,124
Likes: 4,352
From: Corona Del Mar, CA
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Originally Posted by lsdreem
I just got it back the other day, They had it for a month.
I hope they gave you an appropriately luxurious loaner.
Reply
Old Apr 19, 2020 | 05:07 PM
  #11  
2012 merc amg's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2013
Posts: 4,830
Likes: 772
From: Venice Florida
2018 S560
I just assumed there were two external oil Drain Plugs? Is this correct?
Reply
Old Apr 22, 2020 | 02:36 AM
  #12  
merclux's Avatar
Junior Member
 
Joined: Apr 2020
Posts: 17
Likes: 0
2018 S560 & 2002 ML320
Anyone else who's already taken their vehicle to the dealership for this recall? It appears that Mercedes is still working on securing more robust oil drain plugs before actual recall letters will be sent out.
My S560 is due for an oil change soon too... I take it that they will just remove the oil drain plugs, save the old oil into a jug, and pour it back into the engine?
Reply
Old Apr 22, 2020 | 02:17 PM
  #13  
Streamliner's Avatar
MBWorld Fanatic!
 
Joined: Oct 2010
Posts: 8,124
Likes: 4,352
From: Corona Del Mar, CA
2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Originally Posted by merclux
Anyone else who's already taken their vehicle to the dealership for this recall? It appears that Mercedes is still working on securing more robust oil drain plugs before actual recall letters will be sent out.
My S560 is due for an oil change soon too... I take it that they will just remove the oil drain plugs, save the old oil into a jug, and pour it back into the engine?
Has anyone actually determined that the plugs in question are external "drain" plugs? Some engines have internal "oil gallery" plugs, which require much of the engine to be dismantled, to get to them. Anyone know for sure just WHERE these particular plugs are located?
Reply
Old Apr 22, 2020 | 03:11 PM
  #14  
madkow70's Avatar
Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Feb 2020
Posts: 260
Likes: 72
From: Vienna, VA
'20 GLS580, '18 S560
I checked with my advisor and although they announced the recall, they do not have the remedy for my 2018 W222.
I was told to not bring the vehicle in yet and stand by.

D.J.
.
Reply
Old Apr 22, 2020 | 03:24 PM
  #15  
flint350's Avatar
Member
 
Joined: Jun 2015
Posts: 196
Likes: 53
From: Pensacola
2018 S560 4Matic Anth Blue
The letter I received from MB a few weeks ago clearly said there is no part available yet to address the issue and this is merely a notification.
Reply
Old May 2, 2020 | 10:43 PM
  #16  
RJC's Avatar
RJC
MBWorld Fanatic!
 
Joined: Feb 2002
Posts: 6,061
Likes: 326
From: 2000 ft over the FL coast in a B-17
Various
Originally Posted by lsdreem
I just got it back the other day, They had it for a month.
Does your work order indicate what was done and for what plugs?
Reply
Old May 3, 2020 | 10:04 AM
  #17  
Steinhart's Avatar
Super Member
 
Joined: Apr 2013
Posts: 706
Likes: 50
From: Scottsdale, AZ
2018 S 650, 2014 SL 550, 2017 911 TTS Cab, '13 F458 Spider
thank you for posting this

my vehicle is also included in the recall
Reply
Old May 3, 2020 | 03:05 PM
  #18  
2012 merc amg's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2013
Posts: 4,830
Likes: 772
From: Venice Florida
2018 S560
That’s crazy that Benz issues this but has no guidance especially in these virus worried days. The last thing someone wants is to end up stranded on the side of some road in the middle of nowhere. My car does not apply as it’s a 4.7 2017 but I feel bad for the people who do have the cars on the list. I’m sure though it is probably a very rare occurrence.
Reply
Old May 3, 2020 | 05:31 PM
  #19  
RJC's Avatar
RJC
MBWorld Fanatic!
 
Joined: Feb 2002
Posts: 6,061
Likes: 326
From: 2000 ft over the FL coast in a B-17
Various
Sounds pretty extreme with a month in the shop and /or engine replacements needed, plus a recall has been issued yet no parts? Perhaps that's why the one dealership got the ok to replace the engine due to no parts? It would also seem to me the these are not drain plugs on the oil pan, as that certainly would not require an engine replacement unless they let most of the oil leak out and the engine ran dry. Need more info as requested from those that actually had the service i.e. the work order.
Reply
Old May 8, 2020 | 08:21 AM
  #20  
fun33's Avatar
Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2018
Posts: 380
Likes: 100
From: Orlando, FL
2017 550SL - 2018 560S
One can only assume this recall is going to involve a whole lot more than the simple replacement of 2 external, easily accessible oil plugs. Has anyone actually had this done or does anyone have a dealer who has received these 2 "magic" oil plugs? Hopefully, Isdream's experience of a total engine replacement was not the fix that is in store for all of us.
Reply
Old May 8, 2020 | 04:12 PM
  #21  
RJC's Avatar
RJC
MBWorld Fanatic!
 
Joined: Feb 2002
Posts: 6,061
Likes: 326
From: 2000 ft over the FL coast in a B-17
Various
Originally Posted by fun33
One can only assume this recall is going to involve a whole lot more than the simple replacement of 2 external, easily accessible oil plugs. Has anyone actually had this done or does anyone have a dealer who has received these 2 "magic" oil plugs? Hopefully, Isdream's experience of a total engine replacement was not the fix that is in store for all of us.
We need more info from him/his service order
Reply
Old Jul 29, 2020 | 06:43 PM
  #22  
merclux's Avatar
Junior Member
 
Joined: Apr 2020
Posts: 17
Likes: 0
2018 S560 & 2002 ML320
Does anyone have an update on this recall? I contacted corporate about the recall status, and they referred me to my local dealership.
My service advisor last week mentioned he does not have information on it either, so I'm left in the dark.
Anyone else have better luck with more information?
Reply
Old Jul 29, 2020 | 07:36 PM
  #23  
madkow70's Avatar
Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Feb 2020
Posts: 260
Likes: 72
From: Vienna, VA
'20 GLS580, '18 S560
Originally Posted by merclux
Does anyone have an update on this recall? I contacted corporate about the recall status, and they referred me to my local dealership.
My service advisor last week mentioned he does not have information on it either, so I'm left in the dark.
Anyone else have better luck with more information?
same here.
I was at my local dealer in Northern Va for my B1 service. I mentioned about the recall and they said that they still do not have a solution yet.
Reply
Old Aug 14, 2020 | 09:22 PM
  #24  
merclux's Avatar
Junior Member
 
Joined: Apr 2020
Posts: 17
Likes: 0
2018 S560 & 2002 ML320
Just wanted to let everyone know of an update: Received a notice in the mail 8/14/2020 stating that a remedy is now in place.
Remedy: Service Center will "reinforce the engine oil plugs by adding a retaining plate on the affected vehicle"
Reply
Old Aug 15, 2020 | 11:29 AM
  #25  
flint350's Avatar
Member
 
Joined: Jun 2015
Posts: 196
Likes: 53
From: Pensacola
2018 S560 4Matic Anth Blue
I also got the letter and noticed they claim it's about an hour or so of work. I've got a 15 hour trip coming up soon and would like to get this done before - but, I'm also a bit concerned about the method used here and any potential for oil leak problems on a long journey.
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 05:16 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE