1bad540

Looks like my warty is coming up, who is the contact everyone is using? Thanks Guys.

MBS63AMG

I do that at the time of the purchase at my dealership. I've never bought one for a used one except for my 2016 Pre-certified MB dealer E Class. 4 year unlimited mileage warranty that covers everything. Just came in handy 3 weeks ago as a leak was found around the oil filter during an A service. I got them to do a transmission flush while it was there which I had to pay for. But the oil leak was covered.

as.thompson

I bought the extended warranty from MBZ when I bought my 2016 S550 Coupe. Seven years factory warranty.
Will MBZ sell an extension while your car is still under the original warranty?

OnlyGerman

Mercedes extended warranty sucks and so does it coverage. Not sure why people are so invested in it, maybe laziness to look for good third parties. Mercedes extended only extends to what, + 3 years? You can get a third party with great coverage (depending on current miles) that will extend you 5,6,7+ years.

Katie22

Extended warranties are a waste of money statistically any way you look at it.......... save your money and revel in the fact that virtually any new car will last a long time with little issues.

OnlyGerman

Here we go again....

Katie22

Just speaking the truth. Dont believe me then do your own research in consumer protection organizations.

OnlyGerman

I don’t need to do research on something so obvious. I know from personal experience, that depending on the MAKE of car, a warranty is usually COMMON SENSE....

VKS400

Common sense is not always that common, especially in Florida, lol.
I'm with you Katie, waste of money.

OnlyGerman

Good luck with yours then. My $5k policy has already paid out $6500 on just minor stuff, (Air struts, suspension, LED lights) .. Have fun bending over to the dealer when something does break.

VKS400

I've been playing this game for many many years. And the key is not to go the dealer, have trusted specialized shops and connections. Have never in my life paid even half of what the extended insurance would be. Of course, there are exceptions but since nobody knows for sure if the op will need it or not, have to trust statistics, facts.

S_W222

That's the point, am not trying to look like a smart***, but the issue is we usually think that our warranty paid for $6,500 or more, by the time the actual service would worth less than $1,000 if you were to do it at an experienced 3rd party shop and sometimes by yourself for simple jobs (battery, LED lights, etc etc). I'd rather save the 5-6K that I would have paid for the warranty, and do the service at an experienced 3rd pary shop that I trust at almost 15% of what MB dealer would have charged. I never felt that I would have saved money on any of my cars had I decided to extend warranties, almost ALL my cars went out of warranty (including current ones I have) and historically I always found myself that I saved more money by electing to not extend the warranty and do service on my own (honestly most of the times I ended up not needing any major ones as my driving style is pretty light, I can ever remember if I pushed the gas pedal to the max more than 2-3 times during the entire life of any car I had :O, probably 70% throttle is normal and once every few days but never pushed the engine RPM to the max).

Katie22

Why the hell would someone buy a product that they are afraid is going to fall apart and cost them thousands of dollars? More importantly why do people buy things they cant afford? YES FIXING THINGS IS PART OF THE COST OF Owing them.

Do people that buy warranties even look at the warranty paperwork? I have and its astounding the pages upon pages of exclusions............ its also astounding that facts bare out that warranties get tons of complaints from people that purchased them and then are denied coverage when a claim is presented. Ask ANY REPAIR SHOP about the crap they deal with trying to get warranties to pay up..................................

Oh and l almost forgot they usually have a nice deductible of $1000 or more BEFORE THE SUPPOSED warranty even kicks in. Dont forget the fine print that also talks about whats covered like say the starter. An example would be the starter is covered but the job to remove components to get to the the starter is not covered so you pay $2000 out of pocket and the warranty covers the starter that runs say $1500 but then the deductible is $1000 so you get the starter for $500 and you walk out of the dealer spending $2500 wondering what the hell the warranty was for in the first place. Countless examples of this can be found in consumer protection organizations if one researches.

I guess i have to remember PT Barnums famous statement. I mean how does a dealership sell a premium product and then at the end of the sale drag someone into the F and I office and then try to scare the hell out of them to buy some piece of crap warranty because their premium product could blow up rite after the factory warranty ends...........

OnlyGerman

So done with this stubborn old lady and her old fashioned ways. Why do you assume people who buy them aren't doing their research and reading the "fine print" and entire contracts? This "product" is just a car and can break - this is why the smart choose the warranty. Katie, you should just cancel your auto insurance on your Maybach, you probably won't need it right, after reviewing all your wonderful statistics.

Katie22

Only German car insurance is required by law and was not part of this thread. LETS STAY FOCUSED on extended car warranties.

You say the smart choose the warranty but facts and data bare out something different. These facts and data are not old fashioned or out of date. On the contrary cars built today are more reliable than cars built in the past. Its very funny that these extended warranties are sold at the same time the dealer tries to sell scotch guard, paint sealants and a host of other garbage over priced crap. Yes of course a car can break but the statistics and facts are whats really important and factually any car is likely to outlast the warranty before any big repair bills come due. Warranty companies TOTALLY know this and hence they sell these warranties to gullible people because they MAKE $$ off of them.

I thought I would included a link to a policy declaration to a common car warranty company (this one is just the powertrain warranty). If you need more I could look them up but here. Take note on the section of exclusions and you can start to understand how easy it is for the company to deny coverage. Like I said call any repair shop and ask them how it is to deal with extended warranty claims..........

Below is the link to the warranty declaration. Its 12 pages and thats JUST THE powertrain warranty.

https://carshield.com/policies/Unite...er%20Train.pdf

What I love is the line on page 9 line 4. Contract will never exceed $15000.
Theres tons and tons of exclusions and ALL THE WARRANTY Companies have this garbage.

Save your money people and revel in knowing you brought a good car and let ONLY GERMAN spend $$ for warranty crap. For all we know he is in the warranty business.

C280 Sport

I am the warranty.

superpop

Warranties are a complete rip off that play on your fear of some monstrous repair. I have had my MY15 S550 4M for three years now and at 43K miles I have spent nothing on repairs other that brakes and tires. I do have a front strut that is going bad but I can swap that out myself and the part is around 350 bucks. These cars are not very hard to work on and independents are abundant if you do not want to wrench. The only time I might consider a warranty is on a BMW M car as they are famous for imploding at random times.

Katie22

Well Superpop I have had my Maybach for several years now and it has 75000 miles on it. It like my AMG GTC had to have some factory warranty repairs but nothing big. The only strange one was the active body pump dieing and that cost me about $3000 dollars but I suspect that was a fluke and not something that fails very often on peoples cars. Regardless I have not come close to spending 5000+ for what it would cost me for a warranty extension. I can say that NONE of the cars I have ever owned have had these disastrous repairs that these warranty people tout.

Katie

hyperion667

This is why I sold my S class a week before the warranty expired. My only experience with an ELW from MB is the one I got for my AMG.....and never used once!! That was an expensive lesson that I regretted. But as others have said, depends on the make and your ability to wrench. I would certainly not get one from MB again.

MacMP

First, it is a prepaid service contract, not actually a warranty (extended or otherwise).

Second, as it is prepaid, if you don’t use it, you lose it, unless you file to cancel and get refunded a portion.

Third, everything service related is negotiable; parts, labor, number of hours the book calls for each piece of work.

Fourth, the companies which sell these service contracts are incredibly profitable, so the contracts are clearly not in the consumers favor.

Fifth, they only pay if you have a covered claim, and those are extremely rare, and even rarer on the S-Klass. This car is an overbuilt monster designed to provide long miles of happiness if the owner maintains it properly.

Sixth, fear is a powerful motivator, and as such these service contracts are attractive to the neurotic.

Seventh, unless you are the 1 in a multitude who actually has A massive paid claim, you are spending money now that you may never have needed to spend - much like insurance.

Lastly, the F&I guy/gal makes more money selling these than they do any other product at the dealership. So, now being fully informed, you can make an educated decision about purchasing one. As for me, I self insure. Cash is king, as long as I have the cash - I am the king!

Kaloteck

What...? After only 43K miles...?

1bad540

Oh God this took a crazy turn!!! Just need the out of state guy everyone was using.

Baltistyle

The value of the risk is dependent on the length and cost of the warranty in this case. Get a long warranty with reasonable coverage for a reasonable price and if you like to meticulously fix issues on an expensive used car that otherwise has no warranty, it will pay off. The parts are very expensive and just a few repairs are worth it.

My 13 63s wagon will be covered for an additional 75k from time of purchase and over that period, I will be sure to use up more than a few grand of warranty, no problem. I’m a young diy guy with the mechanic connect, but honestly is is just easier to just drop to my mechanic or Mercedes (who is great here) and I don’t have to worry about hurting my very bad back in the process of enjoying my hobby. I absolutely exercise the car every day so just like any athlete, there will be injury at at higher rate and repair that is more costly.

I went Fidelity this time through Mercedes and I don’t know yet but my experience so far is as normal. I’ve even been part of a class action on a warranty company that went out of business due to liabilities imbalances. BUT they had paid me more than I paid...

So Cost, Conveinience, Risk and then true costs of parts without hours of searching (which we here do).

good luck

TNS550

I have a Fidelity Platinum warranty. Entire agreement is 11 pages, with half of those pages being a listing of specific legal compliance provisions for individual states (CA takes up nearly a page).

Re limits here is the provision in mine: LIMITS OF LIABILITY: For any one repair visit, all benefits paid or payable shall not exceed the N.A.D.A. Official Used Car Guide retail value of YOUR vehicle at the instant prior to the most recent loss. The aggregate total of all benefits paid or payable during the TERM of this Service Contract shall not exceed the price YOU paid for YOUR vehicle.

Regarding exclusions, other than standard exclusions for things such as repairing damage incurred in an accident, here are the specific exclusions for my warranty (pardon the all caps, as I just copied from pdf document):

UNDER PLATINUM COVERAGE, ANY OF THE FOLLOWING PARTS: BRAKE LININGS, BRAKE DRUMS AND ROTORS, DISC BRAKE PADS, STANDARD MANUAL TRANSMISSION CLUTCH FRICTION DISC, PRESSURE PLATE, PILOT BEARING, THROW-OUT BEARING AND ARM, AIR BAGS, SOLAR POWERED DEVICES, GLASS, LENSES, SEALED BEAMS, BODY PARTS AND/OR PANELS, WEATHER STRIPPING, TRIM, MOLDINGS, LOCK CYLINDERS, TIRES, WHEELS, ALL BATTERIES EXCEPT HYBRID/EV/HYDROGEN HIGH VOLTAGE BATTERIES AS LISTED UNDER GOLD, LIGHT BULBS, UPHOLSTERY, PAINT, BRIGHT METAL, FREEZE PLUGS, FILTERS, HEATER AND RADIATOR HOSES, EXHAUST SYSTEM, CATALYTIC CONVERTER, SHOCK ABSORBERS, WORK SUCH AS FRONT-END ALIGNMENT OR WHEEL BALANCING (EXCEPT WHEN REQUIRED IN CONJUNCTION WITH A MECHANICAL BREAKDOWN), SAFETY RESTRAINT SYSTEMS, AUDIO/SECURITY OR OTHER SYSTEMS NOT FACTORY INSTALLED, OR VINYL AND CONVERTIBLE TOPS;

My point is, not all are as complicated and evasive as you make them seem. I will drive this vehicle +/-8,000 miles per year. I paid $4k for an 8yr/80k warranty with $250 deductible. This insurance will cover me for 8 years. And I have already used it for nearly $2k in repairs.

Buying an extended warranty is a personal decision. I had this warranty recommended by 3 different MB dealers. I am glad to have the piece of mind.

S550e

I did that as well for my S550e. I am scared of the hybrid components and other things. Haven't started the extended, still under factory!