CPO Coverage Questions
Thread Starter
Member
Joined: May 2014
Posts: 152
Likes: 26
From: Maryland (Washington DC market suburbs)
2024 GLS450W4, 2016 S550 4MATIC (W222), 1972 350SL (R107), 2012 GLK350 (X204)
CPO Coverage Questions
Hello-
I have read the CPO documents that were provided with 2016 W222 I just purchased. I have a few questions, hoping someone here would definitively know the answer.
(1) one main reason I wanted a CPO was for air suspension which can be problematic. I’ve read in black and white that struts and shock absorbers are NOT covered. There seems to be a difference of opinion where most members say these have been covered under CPO.
(2) LED bulb behind door handles as well as the LED puddle lamp at base on side mirror housing. Could be perceived as wear and tear like any bulb, but LED adds a wrinkle as these typically don’t fail for years and years.
(3) the lid which covers the cup holders. I have designo piano black cover that rotates downward while cioholders are being used. Something is failing in the spring mechanism to put it back into place covering the cup holders. I can see this being considered “mechanical” but it is also “trim.” Thoughts on this? I know for experience with my E class how expensive trim is, and CPO covered my entire car where trim was not treated with adequate UV protectant. The kit came from Germany and was thousands of dollars in part costs alone, that’s before the cost of pulling the old and reinstalling the new. But it looked beautiful immediately thereafter.
last but certainly not least. The 1 year CPO limited that is provided free with all certified, immediately follows bumper to bumper../ is this year 1 CPO coverage more robust then the extra two years CPO I recently purchased thee as t commences when year 1 CPO is expired.
please advise. Thank you.
I have read the CPO documents that were provided with 2016 W222 I just purchased. I have a few questions, hoping someone here would definitively know the answer.
(1) one main reason I wanted a CPO was for air suspension which can be problematic. I’ve read in black and white that struts and shock absorbers are NOT covered. There seems to be a difference of opinion where most members say these have been covered under CPO.
(2) LED bulb behind door handles as well as the LED puddle lamp at base on side mirror housing. Could be perceived as wear and tear like any bulb, but LED adds a wrinkle as these typically don’t fail for years and years.
(3) the lid which covers the cup holders. I have designo piano black cover that rotates downward while cioholders are being used. Something is failing in the spring mechanism to put it back into place covering the cup holders. I can see this being considered “mechanical” but it is also “trim.” Thoughts on this? I know for experience with my E class how expensive trim is, and CPO covered my entire car where trim was not treated with adequate UV protectant. The kit came from Germany and was thousands of dollars in part costs alone, that’s before the cost of pulling the old and reinstalling the new. But it looked beautiful immediately thereafter.
last but certainly not least. The 1 year CPO limited that is provided free with all certified, immediately follows bumper to bumper../ is this year 1 CPO coverage more robust then the extra two years CPO I recently purchased thee as t commences when year 1 CPO is expired.
please advise. Thank you.
MBWorld Fanatic!
Joined: Nov 2015
Posts: 1,685
Likes: 820
From: Newcastle, WA
2019 S63 4Matic+, 2018 E400 Cabrio, wardens car.
Most of this stuff is really dependent on the dealer and service advisor. I have had mixed results at different dealers for the same issues. I have a 2015 and it has been pretty much flawless since new. I did replace one air strut but I just did it myself for around 450 bucks. I think they did cover one of those door handle LED's though on CPO.
Thread Starter
Member
Joined: May 2014
Posts: 152
Likes: 26
From: Maryland (Washington DC market suburbs)
2024 GLS450W4, 2016 S550 4MATIC (W222), 1972 350SL (R107), 2012 GLK350 (X204)
Thank you. Today I discovered the switch for trunk in driver door is broken. Surprisingly, it’s a cheaply made switch but doesn’t appear so until you discover it snaps out of place and is plastic vs the nice aluminum ones in the W221 series. Interestingly, the driver switch was replaced right before I bought the car so I’ll include that in my list of things for the dealer to check out and hopefully all will be covered by CPO.
Member
Joined: Nov 2009
Posts: 245
Likes: 244
'20 GLS450, '17 S550 Sedan
last but certainly not least. The 1 year CPO limited that is provided free with all certified, immediately follows bumper to bumper../ is this year 1 CPO coverage more robust then the extra two years CPO I recently purchased thee as t commences when year 1 CPO is expired.
please advise. Thank you.
MBWorld Fanatic!
Joined: Aug 2017
Posts: 1,694
Likes: 521
2019 S560, 2015 Honda Civic Hybrid
Good luck, hopefully your dealer will be generous and take care of the things you listed. BTW, interested to see your comment about the lower cover in the console not coming up. My car has this problem as well, but I haven't done anything to fix it since I almost always have it open for drinks, masks, cell phone, etc.
Maybe someone can tell us how one frees up that lower half piece when you want to close it?
Maybe someone can tell us how one frees up that lower half piece when you want to close it?
MBWorld God!
Joined: Dec 2019
Posts: 32,217
Likes: 6,276
Good luck, hopefully your dealer will be generous and take care of the things you listed. BTW, interested to see your comment about the lower cover in the console not coming up. My car has this problem as well, but I haven't done anything to fix it since I almost always have it open for drinks, masks, cell phone, etc.
Maybe someone can tell us how one frees up that lower half piece when you want to close it?
Maybe someone can tell us how one frees up that lower half piece when you want to close it?
https://mbworld.org/forums/e-class-w...ml#post8329572 ?
Super Member
Joined: Mar 2019
Posts: 573
Likes: 179
From: Half Moon Bay, CA
2016 S550e, 2005 Nissan Xterra 4x4, 1984 300ZX
From what I was told the Air suspension is covered by CPO. I would assume that you have the same coverage as factory warranty bumper to bumper, make sure to make friends with your service writer than will be the best way to get everything covered.
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MBWorld Fanatic!
Joined: Nov 2014
Posts: 4,242
Likes: 628
From: Chicago burbs
2015 S550
CPO warranty coverage is far from factory bumper to bumper. It is named component.
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