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Another map update - anyone get the email?

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Old Jan 19, 2024 | 10:44 PM
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Another map update - anyone get the email?

I just did an update a few months ago. Why another one so soon? This came in a fairly generic email. I can do it at dealer or download myself like last time. I see no version anywhere. Last time I downloaded everything I could.




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Old Jan 20, 2024 | 01:38 AM
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Yes, this is V.26. Updates come out about every 6 months. Last one was V.25 in July.
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Old Jan 20, 2024 | 07:49 AM
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Originally Posted by superswiss
Yes, this is V.26. Updates come out about every 6 months. Last one was V.25 in July.
I have to do this every six months? No way! 😂

There was supposed to be a major road project in my neighborhood. It has been delayed. I naively hoped there would be updates in a year or so. How long does it take for updates to get into this map? 2-3 years?
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Old Jan 20, 2024 | 09:04 AM
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Originally Posted by zitsky
I have to do this every six months? No way! 😂

There was supposed to be a major road project in my neighborhood. It has been delayed. I naively hoped there would be updates in a year or so. How long does it take for updates to get into this map? 2-3 years?
You don't have to do anything unless you wanna update other regions besides your home region. The latter is updated automatically via OTA update. As for road projects making it into updates, that probably depends on where you live and how often your area is being mapped. There was a highway project here that finished just around when I first got my car and it was in the next update to the maps.
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Old Jan 20, 2024 | 09:16 AM
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Originally Posted by superswiss
You don't have to do anything unless you wanna update other regions besides your home region. The latter is updated automatically via OTA update. As for road projects making it into updates, that probably depends on where you live and how often your area is being mapped. There was a highway project here that finished just around when I first got my car and it was in the next update to the maps.
Could you talk to the NC DMV about getting this project started? It’s taking forever. Major intersection redesign in two places with flyovers and everything. Possible widening of the road too.

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Old Jan 20, 2024 | 10:48 PM
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Mbconnect says map update not installed. And there seems to be no way to install it from the app. Advice?



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Old Jan 21, 2024 | 12:06 AM
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Originally Posted by zitsky
Mbconnect says map update not installed. And there seems to be no way to install it from the app. Advice?
You look in the car under System | Software updates. My guess is that the installation is still in progress. It will say installed once it finished. However if you did the manual update, then it skips the OTA update and it will say not installed. Both V25 and V26 say not installed in the app for me, because I preempted it both times with the manual update.
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Old Jan 21, 2024 | 06:55 AM
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I have a 2018 s class sedan. It looks like it says auto updates in the system menu. Is the 2018 able to do over the air map updates? I still have the original v13 that came with the car in 2018. The dealer tells me over 200 dollars to update it there. If I can do over the air map updates anyone know how much it is to do so from the mb App Store? I know my 2019 e450 does ota updates. It’s been a couple years since updated. I know the mb App Store gets 150 a year the ability to do so. Next year I’ll probably spend the money to do that car. It just seems unclear as to whether my 2018 S class has this capability as it uses the Mercedes me and not the connect like the 2019 app. Yet it does say auto updates in the system menu? If I can’t do OTA updates with my 2018 what is the most cost effective way to update my old V13? Can a map update SD card be purchased?
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Old Jan 21, 2024 | 08:13 AM
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Originally Posted by superswiss
You look in the car under System | Software updates. My guess is that the installation is still in progress. It will say installed once it finished. However if you did the manual update, then it skips the OTA update and it will say not installed. Both V25 and V26 say not installed in the app for me, because I preempted it both times with the manual update.
Sure. I’ll have my butler check in the car….. 😂

I just got excited thinking my butler could just check the app.

How long does OTA install take? One hour? My car was on last night.

Last edited by zitsky; Jan 21, 2024 at 08:28 AM.
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Old Jan 21, 2024 | 10:46 AM
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OTA takes a long time like days of driving. Very slow. Lots of data to load. The more I look at it with my 2018 I think it’s just OTA software and not maps. I guess maps started in 2019 OTA? Question is what’s the best way to upgrade my 2018 maps. I’ve had two dealers tell me there are no updated maps for this model year. Doesn’t sound right?
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Old Jan 21, 2024 | 11:17 AM
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Originally Posted by 2012 merc amg
OTA takes a long time like days of driving. Very slow. Lots of data to load. The more I look at it with my 2018 I think it’s just OTA software and not maps. I guess maps started in 2019 OTA? Question is what’s the best way to upgrade my 2018 maps. I’ve had two dealers tell me there are no updated maps for this model year. Doesn’t sound right?
I have done the manual update on USB stick. Also slow but I did USA, Canada, Mexico. No problems on my 2020.

Take out the USB key when done or it will keep telling you there is an update. It doesn’t say “I’ve already done this.”
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Old Jan 21, 2024 | 11:24 AM
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Originally Posted by zitsky
How long does OTA install take? One hour? My car was on last night.
OTA takes forever. The installation only runs when the car is running. It pauses as soon as the car is parked. So depending on how often you drive, it takes days or weeks. The manual full update for all the maps is much faster. Only takes about 30 minutes. I started my recent one in the garage with the electronics turned on. After about 10 minutes it was at 25% and I stopped. Next day I had to run an errand and it finished while I was doing the errand.
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Old Jan 21, 2024 | 11:37 AM
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Originally Posted by superswiss
OTA takes forever. The installation only runs when the car is running. It pauses as soon as the car is parked. So depending on how often you drive, it takes days or weeks. The manual full update for all the maps is much faster. Only takes about 30 minutes. I started my recent one in the garage with the electronics turned on. After about 10 minutes it was at 25% and I stopped. Next day I had to run an errand and it finished while I was doing the errand.
If an OTA update has started will it matter if I kick off a manual USB update?
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Old Jan 21, 2024 | 11:38 AM
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Originally Posted by zitsky
If an OTA update has started will it matter if I kick off a manual USB update?
It should cancel the OTA update if you start the manual update. I've done that in the past.
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Old Jan 24, 2024 | 01:15 PM
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Well the OTA update was running 1-2 days ago and got to 16%. I checked. Today I get in the car and it says 2%. I previously did a manual USB update of all 8 regions. Of course I can do another manual update but I'd like to know what is going on.
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Old Jan 24, 2024 | 01:32 PM
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Originally Posted by zitsky
Well the OTA update was running 1-2 days ago and got to 16%. I checked. Today I get in the car and it says 2%. I previously did a manual USB update of all 8 regions. Of course I can do another manual update but I'd like to know what is going on.
Every time you get into the car it starts back at 0% in my experience, then checks how far it got last time and eventually skips ahead and continues where it left off last time. It's just par of the course. As said, the OTA update takes a long time, so you can either wait it out or skip it and do the manual update. I mainly do the manual update, because I drive so little these days that the OTA update never seems to finish.
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Old Jan 24, 2024 | 08:48 PM
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Hey you guys. I have a problem. OTA restarted at 2%. Even after 1 hour of driving it was still at 2%. And I can’t seem to cancel it. I did turn off auto update in the car thinking that maybe it would restart tomorrow when I turn it back on.

Yea I can do a manual update but since I have a warranty I’d like to see it work. Is there a building full of technical people I could take my car to? How would you find such a place?

I wish mbconnect could help with this.
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Old Jan 25, 2024 | 09:13 AM
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I've never gotten the OTA update to work. I just downloaded it from the website and installed it yesterday.
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Old Jan 25, 2024 | 09:29 AM
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Originally Posted by NbyNW
I've never gotten the OTA update to work. I just downloaded it from the website and installed it yesterday.
Same here. Plus, you can download the full USA, Canada and Mexico maps from there and change your Home Region. Total time is just under 2 hours between download/write to disk and vehicle install with full USA Canada Mexico maps selected.
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Old Jan 25, 2024 | 12:26 PM
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Originally Posted by NbyNW
I've never gotten the OTA update to work. I just downloaded it from the website and installed it yesterday.
They've worked for me back in 2019/2020 and installed in a fairly reasonable time, but it seems they've gotten larger or something. Back then the OTA updates only updated the map data. There's also a voice recognition update that is part of the map update, but to get that you had to do the manual install. It specifically said so on the website. That's actually the main reason I started to do the manual updates. When they redesigned the website, that disclaimer was removed, so I suspect the OTA updates now also include the voice recognition update and that may have slowed it down significantly.
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Old Jan 25, 2024 | 05:47 PM
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Originally Posted by NbyNW
I've never gotten the OTA update to work. I just downloaded it from the website and installed it yesterday.
I would try that, but my butler is not good with electronics.
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Old Feb 15, 2024 | 09:26 PM
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EDIT: 2/28, Navigation update is done. It finally completed while I was not watching it. This morning it was at 98% on a 30 minute drive. Then at lunch I checked and it was done. This is after driving about 3-4 hours with it at 98%. At least it's done now.

My update is stuck on 98%. This is weird. I’ll drive a few hours next week. Anyone see this?

Here in Raleigh it's been hard to talk to my Service Advisor. I finally got her on the phone this morning only for her to say "I have someone else here, call you later." Well I've been leaving voicemail for a few weeks.

I know how to do this manually because I did it before. I just think on a Mercedes-Benz, things should work like they are supposed to. lol

I wish there was a way to stop or restart the navigation update. I even looked to see if I could turn off 4G LTE to interrupt it. I can't. All I get is the checkbox on "do Automatic Navigation updates". I turned that off previously but it had no effect on the existing update getting stuck.

Last edited by zitsky; Feb 28, 2024 at 06:00 PM.
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