Notices
S-Class (W222) 2014-2020

A / B service at dealership or somewhere else

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Apr 13, 2025 | 11:43 AM
  #1  
Bigmatt334's Avatar
Thread Starter
Newbie
 
Joined: Feb 2025
Posts: 4
Likes: 1
From: Newburgh, NY
2018 S450 4matic
A / B service at dealership or somewhere else

Hey all, I know there have been post about this but is really curious should I do the A/B service at dealership and pay the cost or just get the components and have a shop do it cheaper. Plus what are the pros and cons besides price going to the dealership.
Reply
Old Apr 13, 2025 | 12:04 PM
  #2  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,653
Likes: 6,161
Originally Posted by Bigmatt334
Hey all, I know there have been post about this but is really curious should I do the A/B service at dealership and pay the cost or just get the components and have a shop do it cheaper. Plus what are the pros and cons besides price going to the dealership.
If under warranty, get it done at a dealership, if you have a good relationship with the SA perhaps they can help you out with working on tough warranty claims, building rapport basically. If you are out of warranty, good European independent is the way to go.
Reply
Old Apr 13, 2025 | 12:13 PM
  #3  
JohnLane's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Community Influencer
Loved
 
Joined: Feb 2012
Posts: 2,538
Likes: 1,180
From: Phoenix
222 S-65
I do it myself on the hoist.
Reply
Old Apr 13, 2025 | 12:19 PM
  #4  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,653
Likes: 6,161
Originally Posted by JohnLane
I do it myself on the hoist.
Actually, this is the way to go! DIY is good because you know they (you) actually do the service and you know it is done right.
Reply
Old Apr 13, 2025 | 01:31 PM
  #5  
NbyNW's Avatar
Senior Member
Veteran: Navy
15 Year Member
Shutterbug
Liked
 
Joined: Jun 2007
Posts: 452
Likes: 253
From: SD
Various
DIY everything but the cabin air filter… what a royal pain. Just that is worth taking it to a dealer or indy. I go to the dealer as they’re 5 min away. A good indy for me is 30 min away and that’s a hassle most of the time. If I had a big repair I’d go to the indy shop. Balance convenience vs $.
Reply
Old Apr 13, 2025 | 01:54 PM
  #6  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,653
Likes: 6,161
Originally Posted by NbyNW
DIY everything but the cabin air filter… what a royal pain. Just that is worth taking it to a dealer or indy. I go to the dealer as they’re 5 min away. A good indy for me is 30 min away and that’s a hassle most of the time. If I had a big repair I’d go to the indy shop. Balance convenience vs $.
For sure, the one in the engine bay is much easier but the activated charcoal one underneath passenger footwell/glovebox really challenges your back.
Reply
Old Apr 13, 2025 | 03:59 PM
  #7  
UltraSpeed's Avatar
Banned
 
Joined: Nov 2024
Posts: 139
Likes: 69
From: Buffalo NY
GLS450 S550
I handle all my maintenance, including Service A and Service B, myself. Honestly, it's not that difficult if you have access to the Mercedes-Benz documentation. The manuals are clear and thorough, so as long as you follow the steps carefully, you can easily take care of things like oil changes, air filter replacements, and other routine tasks.

With the right tools and a bit of patience, you can save yourself a lot of money by doing it yourself.
Reply
Old Apr 13, 2025 | 04:29 PM
  #8  
Katie22's Avatar
MBWorld Fanatic!
5 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Mar 2018
Posts: 1,073
Likes: 596
From: Florida
18 AMG GTC and 22 F150 Limited. Past owner 16 Maybach, 17 Brabus Smartcar, 06 Ford E150, and 22 G70
I found the cabin filters in the Maybach to be easy compared to changing the one in the GTC which was an exercise in contortion in that tiny footwell and high door sill your back has to sit on.

With that said ebay has Mercedes WIS for sale for usually around 10 dollars and its the same manual set the dealer uses. IF you have ANY mechanical aptitude you can do the maintenance yourself and save a ton of money and learn about your car at the same time. If you dont like that idea then I would say an independent shop that is known for Mercedes repairs would be a good idea. Just let them buy whatever is needed to service the car. They usually dont want to install something that a customer supplies for a number of reasons.

Last edited by Katie22; Apr 13, 2025 at 04:44 PM.
Reply
Old Apr 14, 2025 | 12:44 AM
  #9  
BenzV12's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2011
Posts: 4,351
Likes: 928
W212 FL
I prefer dealership , yes they're not perfect either yet more expensive too .
However, sometimes I take my car to an indy shop who knows how to deal (pun intended lol ) with a Mercedes-Benz . (Mostly for basic stuffs like oil change )
Reply
Old Apr 14, 2025 | 05:24 AM
  #10  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,653
Likes: 6,161
Originally Posted by Katie22
I found the cabin filters in the Maybach to be easy compared to changing the one in the GTC which was an exercise in contortion in that tiny footwell and high door sill your back has to sit on.

With that said ebay has Mercedes WIS for sale for usually around 10 dollars and its the same manual set the dealer uses. IF you have ANY mechanical aptitude you can do the maintenance yourself and save a ton of money and learn about your car at the same time. If you dont like that idea then I would say an independent shop that is known for Mercedes repairs would be a good idea. Just let them buy whatever is needed to service the car. They usually dont want to install something that a customer supplies for a number of reasons.
Might be easier if you lift the vehicle up a little but make sure to secure it. Safety first obviously. Perhaps with a hoist, you can lift it up to like chest height.
Reply
Old Apr 14, 2025 | 08:17 AM
  #11  
DaveW68's Avatar
MBWorld Fanatic!
Veteran: Army
10 Year Member
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 4,242
Likes: 628
From: Chicago burbs
2015 S550
My local Benz dealer is up to $425/hr for service. Their rate increased by $225/hr in the last 4 years due to ridiculous legislation in IL that states warranty service has to be bill out the same as cash paying customers. Just a simple oil change is now $475. Thankfully I have a good German specialty shop that will do an oil and filter change for $99. So no point going back to the dealer for any kind of service
Reply
Old Apr 14, 2025 | 08:50 AM
  #12  
Katie22's Avatar
MBWorld Fanatic!
5 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Mar 2018
Posts: 1,073
Likes: 596
From: Florida
18 AMG GTC and 22 F150 Limited. Past owner 16 Maybach, 17 Brabus Smartcar, 06 Ford E150, and 22 G70
Originally Posted by W205C43PFL
Might be easier if you lift the vehicle up a little but make sure to secure it. Safety first obviously. Perhaps with a hoist, you can lift it up to like chest height.
Refering to the GTC no its the high door sill that you have to put your back on and get your upper body into the passenger footwell in order to gain access and see the cabin filter. There was simply no other besides removing the passenger seat. The seat out would definitely make it a lot easier since you would now have a place to lie as your getting at the filter.

Come to think of it changing the spark plugs on the Maybach was a job as was a job with the GTC spark plugs but at least the jobs were not painful.. The cabin filter for the GTC, thats a different story.

Last edited by Katie22; Apr 14, 2025 at 08:51 AM.
Reply
Old Apr 14, 2025 | 09:55 AM
  #13  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,653
Likes: 6,161
Originally Posted by Katie22
Refering to the GTC no its the high door sill that you have to put your back on and get your upper body into the passenger footwell in order to gain access and see the cabin filter. There was simply no other besides removing the passenger seat. The seat out would definitely make it a lot easier since you would now have a place to lie as your getting at the filter.

Come to think of it changing the spark plugs on the Maybach was a job as was a job with the GTC spark plugs but at least the jobs were not painful.. The cabin filter for the GTC, thats a different story.
That is a different story to what I expected altogether, I was hoping that simply moving the seat back and away would had been enough, removing the seat is another pain. Most MBs, I guess German makes also likes to put the filter there, but in the case of the AMG GT, it does seem to be more difficult, not saying other vehicles are not difficult though.
Reply
Old Apr 14, 2025 | 12:19 PM
  #14  
Katie22's Avatar
MBWorld Fanatic!
5 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Mar 2018
Posts: 1,073
Likes: 596
From: Florida
18 AMG GTC and 22 F150 Limited. Past owner 16 Maybach, 17 Brabus Smartcar, 06 Ford E150, and 22 G70
Well please understand the filter is VERY easy to change BUT you have to contort your body into the passenger footwell to get at it. IT also have two or three (cant remember total) metal clips that secure the filter cover. They are tiny and easy to drop so thats another reason you have to get in there to get the filter. Here are a couple pictures of the footwell the second picture has the panel you remove to gain access to the filter cover.

Reply
Old Apr 14, 2025 | 04:19 PM
  #15  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,653
Likes: 6,161
Originally Posted by Katie22
Well please understand the filter is VERY easy to change BUT you have to contort your body into the passenger footwell to get at it. IT also have two or three (cant remember total) metal clips that secure the filter cover. They are tiny and easy to drop so thats another reason you have to get in there to get the filter. Here are a couple pictures of the footwell the second picture has the panel you remove to gain access to the filter cover.
https://cimg8.ibsrv.net/gimg/www.mbw...70d4fc61f0.jpg
https://cimg9.ibsrv.net/gimg/www.mbw...fd53594ffe.jpg
Thanks for the pictures and sorry for the confusion, yes that was what I meant, that is the same as many MB models from A-Class to S-Class. I was hoping you can lift the vehicle up with a hoist with the door open, vehicle up to like chest height and then so you don't have to bend your back and tuck and look up but from your image, it confirms to me that it is just the same as many MB models.
Reply
Old Apr 14, 2025 | 04:24 PM
  #16  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,653
Likes: 6,161
A-Class, although the A-Class seems to be just tuck in and lock up then slide then drop
Other cars like C, E, S most of them require removing a plastic panel before seeing the sliding tab like so:
Reply
Old Apr 14, 2025 | 05:25 PM
  #17  
DaveW68's Avatar
MBWorld Fanatic!
Veteran: Army
10 Year Member
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 4,242
Likes: 628
From: Chicago burbs
2015 S550
Replacing the cabin filters in a W222 is literally a 10 minute job start to finish.
Reply
Old Apr 14, 2025 | 05:34 PM
  #18  
ChrisHimself's Avatar
SPONSOR
Photogenic
Liked
Loved
Community Favorite
 
Joined: Apr 2021
Posts: 846
Likes: 560
From: San Jose, CA
11 E550, 16 AMG GTS, 13 S550
Pros of going to the dealership:

1. free coffee
2. some of the SA's/parts counter people are attractive, although mine gained weight and I'm not as about it anymore
3. Genuine parts

Cons

1. you don't have $1000 anymore
2. misdiagnosed problems
3. you leave with zero gained knowledge on your car and how it works

Use an indy for oil changes, do your own filters, give the small guys the business. If you're out of warranty it's the time to start learning and saving. Life is the pursuit of knowledge and leveraging your skills to sell your value.

Also buy AMSOIL
Alphaeuropean.myamsoil.com
__________________
Alpha European Autotech
Purchase Amsoil at 25% off from me

Chris Tran, Retired Alpha European Autotech Owner
Amsoil Independent Dealer #7236674
Reply
Old Apr 16, 2025 | 02:24 PM
  #19  
Tom in Austin's Avatar
MBWorld Fanatic!
5 Year Member
Photogenic
Photoriffic
Liked
 
Joined: Aug 2017
Posts: 1,685
Likes: 518
2019 S560, 2015 Honda Civic Hybrid
Funny you guys are talking about the cabin air filter, I just did mine. What a ridiculous design!

On the "A/B" service, all that's really involved is an oil and filter change (+ brake fluid for the 'B') and a lot of inspections that give the dealer the opportunity to sell you additional service.
Reply
Old Apr 17, 2025 | 10:52 AM
  #20  
waterzap99's Avatar
Senior Member
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jul 2023
Posts: 296
Likes: 92
S550 V8, CL600 V12, SLK32 AMG
Originally Posted by DaveW68
My local Benz dealer is up to $425/hr for service. Their rate increased by $225/hr in the last 4 years due to ridiculous legislation in IL that states warranty service has to be bill out the same as cash paying customers. Just a simple oil change is now $475. Thankfully I have a good German specialty shop that will do an oil and filter change for $99. So no point going back to the dealer for any kind of service
$425????
OMG
Reply
Old Apr 17, 2025 | 10:54 AM
  #21  
waterzap99's Avatar
Senior Member
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jul 2023
Posts: 296
Likes: 92
S550 V8, CL600 V12, SLK32 AMG
Don't need a lift. Get some ramps and a good floor jack. I have Race Ramps and they have lasted for years
Need a bit of more height for the transmission work, but its possible.
Another option is a QuickJack. I use mine all the time as well. Gives you enough height for almost anything except engine removal.

Last edited by waterzap99; Apr 17, 2025 at 10:55 AM.
Reply
Old May 6, 2025 | 07:30 PM
  #22  
Tom in Austin's Avatar
MBWorld Fanatic!
5 Year Member
Photogenic
Photoriffic
Liked
 
Joined: Aug 2017
Posts: 1,685
Likes: 518
2019 S560, 2015 Honda Civic Hybrid
For no apparent reason, I got an email from Mercedes Benz of Fresno saying their price for a 'Service A' is $179.99. Good for them, that's a fairly realistic charge ...
Reply
Old May 6, 2025 | 07:36 PM
  #23  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,653
Likes: 6,161
Originally Posted by Tom in Austin
For no apparent reason, I got an email from Mercedes Benz of Fresno saying their price for a 'Service A' is $179.99. Good for them, that's a fairly realistic charge ...
Fairly?
Reply
Old May 7, 2025 | 11:22 AM
  #24  
justchangeoil63's Avatar
Member
Photogenic
Photoriffic
Liked
Loved
 
Joined: May 2023
Posts: 96
Likes: 53
From: California
2019 Mercedes S560
I do all the service work myself except for transmission fluid changes (I don’t have the patients to deal with that).

Anything that would not be possible without a lift or if I’m having issues I’m to dumb to fix I have a local mechanic I go to.

If they can’t fix it there is another independent specialist but they are pricey (less than the dealer though). And if it really came down to it I’d goto the dealer but hopefully nothing goes that wrong.

Good luck!
Reply
Old May 8, 2025 | 04:54 PM
  #25  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,653
Likes: 6,161
Originally Posted by justchangeoil63
I do all the service work myself except for transmission fluid changes (I don’t have the patients to deal with that).

Anything that would not be possible without a lift or if I’m having issues I’m to dumb to fix I have a local mechanic I go to.

If they can’t fix it there is another independent specialist but they are pricey (less than the dealer though). And if it really came down to it I’d goto the dealer but hopefully nothing goes that wrong.

Good luck!
DIY with the help of WIS is the way to go, that way you know it is done and done right. You can't trust dealerships or certain shops nowadays.
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 04:28 PM.