S-Class (W223) 2021 to Present

Interior Assistant

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Old Aug 1, 2021 | 05:39 PM
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Interior Assistant

My car does not have MBUX interior assistant activated,nor does it show up in the system settings. Has anyone had this issue also?

Last edited by Carson2021; Aug 1, 2021 at 07:01 PM.
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Old Aug 1, 2021 | 08:46 PM
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You have to set up a profile in the mbux system.
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Old Aug 1, 2021 | 10:05 PM
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I set up my profile, but it still doesn't show up in the menu.
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Old Aug 1, 2021 | 10:37 PM
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Originally Posted by Carson2021
My car does not have MBUX interior assistant activated,nor does it show up in the system settings. Has anyone had this issue also?
Yes. Same with. Just picked my new s 580 yesterday. Went thru setup of mercedesme and setup my profile.. but no MBUX interior assistant..
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Old Aug 2, 2021 | 03:49 AM
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Do you have 77B in your datacard? Never know these days if the factory has dropped an option.
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Old Aug 2, 2021 | 08:50 AM
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Just spoke to my dealer and my car doesn't have it. I don't remember it even being an option when I ordered mine.
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Old Aug 2, 2021 | 12:12 PM
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Originally Posted by Diesel Benz
Do you have 77B in your datacard? Never know these days if the factory has dropped an option.
How do I check this.. I also notified my dealer...
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Old Aug 2, 2021 | 01:32 PM
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I was mistaken on what the interior assistant is. Interior assistant is for the hand gestures and looking at the mirror to adjust it.

That feature is actually optional
​​​​


Last edited by ColeBlooded; Aug 2, 2021 at 01:38 PM.
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Old Aug 2, 2021 | 07:29 PM
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Originally Posted by ColeBlooded
I was mistaken on what the interior assistant is. Interior assistant is for the hand gestures and looking at the mirror to adjust it.

That feature is actually optional
​​​​
So I can look at mirrors and adjust the one I'm looking at, so I guess I have it, but hand gestures are not working for front reading light, passenger seat search light, and V-Pose to pull up favorites.. if you watch the MBUX interior assistance feature on you tube, the MBUX actually has graphic and user interface options for the V-Pose gesture to pull up favorites...
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Old Aug 3, 2021 | 04:50 AM
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Originally Posted by bleezal
How do I check this.. I also notified my dealer...
Not sure if the on-line unofficial sites (like https://www.lastvin.com/) recognise your W223 but you can get it from Mercedes Parts Info (spare parts system) or TIPS (the latter being more up-to-date).
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Old Aug 3, 2021 | 06:22 PM
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Originally Posted by ColeBlooded
I was mistaken on what the interior assistant is. Interior assistant is for the hand gestures and looking at the mirror to adjust it.

That feature is actually optional
​​​​
Looking at the mirror (L or R) and adjusting it does not require having the Interior Assistant option. I don’t have Interior Assistant (since when I ordered mine with Sienna Brown interior and at the time you could only order IA with dark color seats), but can adjust which side mirror just my looking at at. However, I think it might require 3D Display so the camera knows which way your looking. This last point I’m assuming, but first part of my statement I’m sure of.

Last edited by Sonic Boom; Aug 3, 2021 at 06:24 PM.
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Old Aug 3, 2021 | 06:27 PM
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Originally Posted by bleezal
So I can look at mirrors and adjust the one I'm looking at, so I guess I have it, but hand gestures are not working for front reading light, passenger seat search light, and V-Pose to pull up favorites.. if you watch the MBUX interior assistance feature on you tube, the MBUX actually has graphic and user interface options for the V-Pose gesture to pull up favorites...
See my above post. You can have the mirror adjusting feature without having Interior Assistant option.
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Old Aug 3, 2021 | 07:05 PM
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Thx Sonic! I have a fully loaded s580 with augmented reality and 3D dashboard, etc..spoke to dealer and he said I need to bring it in so they can trouble shoot. My door handles also don't pop out on approach.. no one seems to have an answer over at the dealership...
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Old Aug 4, 2021 | 01:18 AM
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Originally Posted by bleezal
My door handles also don't pop out on approach.
How do you open the door then? Have to use key to unlock?
Good luck, hope they’re minor fixes.
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Old Aug 4, 2021 | 11:02 AM
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Yup. Must use keyfob or touch door handle...
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Old Aug 4, 2021 | 12:05 PM
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Originally Posted by bleezal
Yup. Must use keyfob or touch door handle...
The manual is misleading then. Perhaps better this way, to me the popped up handles do not look nice, better if they stay in as long as possible?
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Old Aug 4, 2021 | 12:12 PM
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Originally Posted by Diesel Benz
The manual is misleading then. Perhaps better this way, to me the popped up handles do not look nice, better if they stay in as long as possible?
I also thought there was a proximity mode too, but if so I would disable it and use the touch mode.
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Old Aug 4, 2021 | 12:36 PM
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Originally Posted by Vegas Benz
I also thought there was a proximity mode too, but if so I would disable it and use the touch mode.
I haven’t read/seen settings to disable Athe proximity sensors. The doors handles pop out automatically approximately ten feet away approaching vehicle.
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Old Aug 4, 2021 | 12:56 PM
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Originally Posted by Sonic Boom
I haven’t read/seen settings to disable Athe proximity sensors. The doors handles pop out automatically approximately ten feet away approaching vehicle.
That is my understanding too and I don't know if there are settings, but I was just responding to a member whose doesn't work or is set wrong. I have no first hand knowledge, but as on the conventional handles you touch the outside of it to lock or reach the inside to unlock. The new pop out handles are similar, but since you can't reach behind them when locked, you swipe across it to open. This is all fine with me, and that mode with the proximity mode disabled (if there is a setting option) would be how I would use it.

These new style handles are similar to Tesla's and although they cut down on drag, they are a design choice. I was watching some old TV shows with cars that had non-fancy flush handles even in the 70's and 80's. I have no issues with them and suspect I will get used to them and I hope they prove reliable over the years.
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Old Aug 4, 2021 | 01:45 PM
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Thank you all! Once these items get resolved, i'll post the resolutions for all to have...
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Old Sep 6, 2021 | 04:42 PM
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I just called MBUSA, and they told me that this feature is temporarily unavailable, and I have to wait for OTA update.
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Old Sep 6, 2021 | 05:18 PM
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Originally Posted by demeterum
I just called MBUSA, and they told me that this feature is temporarily unavailable, and I have to wait for OTA update.
OTA update?? Hhhmmm. I could of sworn there is some hardware involved such as sensors in the overhead console above the rear view mirror to recognize/interpret the gestures/movements. How could this be accomplished with just an OTA update?
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Old Sep 6, 2021 | 07:12 PM
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Originally Posted by Sonic Boom
OTA update?? Hhhmmm. I could of sworn there is some hardware involved such as sensors in the overhead console above the rear view mirror to recognize/interpret the gestures/movements. How could this be accomplished with just an OTA update?
They checked my car by VIN and told this. 🤷🏼‍♂️
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Old Sep 6, 2021 | 07:46 PM
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Originally Posted by Sonic Boom
OTA update?? Hhhmmm. I could of sworn there is some hardware involved such as sensors in the overhead console above the rear view mirror to recognize/interpret the gestures/movements. How could this be accomplished with just an OTA update?
Interior Assist is not an option. In case if they missed this feature then where our credit? Just for example: $1700 credit for missing massage seats.
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Old Sep 6, 2021 | 07:58 PM
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Originally Posted by demeterum
Interior Assist is not an option. In case if they missed this feature then where our credit? Just for example: $1700 credit for missing massage seats.
According to the below Mercedes press release, Interior Assist will be standard in 2022 (indicating it was an option in 2021?).

Aug 5, 2021 Models & MSRP
  • Mercedes-Benz S 500 4MATIC Sedan $111,100*
  • Mercedes-Benz S 580 4MATIC Sedan $117,700*
*Above prices exclude $1,050 destination and delivery charge

What's New for MY22
  • MBUX Interior Assist Front now standard
  • Center Console in Metallic Black/Silver now available
  • Center Console with Black Dotted Lines now available
  • New paint options include:
    • Nautical Blue Metallic
    • Kalahari Gold
    • MANUFAKTUR Cashmere White Magno
    • MANUFAKTUR Selenite Grey Magno
  • E-ACTIVE BODY CONTROL suspension now available, featuring Road Surface Scan and Curve drive program
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